Justworks PEO Software


 

Justworks PEO is a human resources solution for small and mid-sized companies in industries including accounting, advertising, non-profit, banking, consulting, telecommunications and more.

Core features offered within Justworks PEO include personnel tracking (core HR), payroll, benefits administration, and on-boarding. Through partnering directly with aetna and MetLife, Justworks offers benefits package options for users, and employees can make their benefits selections online without the need for any paperwork. Additional features of the software include vendor payments, tax document filing, Zero and Quickbooks integrations, time-off management, and an employee dashboard. The employee dashboard feature offers employees the capability to request time off, enroll in benefits packages, review payments and pay stubs, and access the company calendar. As a PEO, Justworks manages all compliance and tax filing procedures.

Justworks PEO is offered to companies throughout the United States as a web-based solution, and is both Mac and iPad compatible

 

Justworks PEO - Insights
 
  • Justworks PEO - Insights
    Insights
  • Justworks PEO - Benefits browser
    Benefits browser
  • Justworks PEO - 401k browser
    401k browser
  • Justworks PEO - PTO browser
    PTO browser
  • Justworks PEO - Requested time off
    Requested time off
Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

34 Reviews of Justworks PEO

 

Start your review of Justworks PEO

Click to start
https://www.softwareadvice.com/hr/justworks-peo-review/
Software Advice Reviews (2)
More Reviews (32)

Showing 1-2 of 2

Benjamin from Ben Herzog Architect, PC
Specialty: Construction / Contracting
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Just don't.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Run away

Pros

It is a neat looking interface. The positives stop there.
I really have nothing more to say that is positive.

Cons

Poor communication and a very sloppy transition have left me needing to refund employees for lost benefits. This more than negates any company savings we hoped to reap by switching to this.

Review Source
 
 

Duffy from Aperio CI
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

I'm Sorry I Ever Head of Justworks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Don't, under any circumstances, ever do business with this company!

Cons

Terrible customer service
We must pay everything way in advance (health insurance is due by the 10th of the prior month)
Payroll must be paid on Monday for a Friday payday.
Payroll must be paid a week in advance if the Monday is a holiday
I've written several times to the CEO - no response
Terrible start-up process - key (and required) documents not provided until after the start-up date
Misinformation is their normal way of doing business - not trustworthy

Review Source
 
 
 
Showing 1-20 of 32

Ari from Young Judaea
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Helps small business!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Justworks is easy to use with its online platform and makes it easy for me to get all the information I need in the HR realm.

Cons

The customer service was very bad at first and caused me some big issues but they have slowly improved. They can get better but they have improved

Review Source: Capterra
 


December 2018

December 2018

Simple and (Mostly) Efficient

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Justworks has certainly served its purpose as an HR software. A few minor uprgades would make it nearly perfect, but it does what it needs to do.

Pros

Justworks is very easy to use. Each section is clearly labeled and organized in a way that makes sense. Basic sections iclude "Paystubs," "Timecards," and "Benefits." I refer back to it a lot when I have questions about my benefits. It has been very useful for storing my important personal information. Unlike other software, it's compatible with all of my banks for direct deposits.

Cons

Some features that seem obvious (such as saving your hours on your timecard throughout the week) were not present until very recently. You had to record your hours elsewhere and enter them all at once at the end of two weeks, which basically defeated the purpose of the Timecards section. That feature was supposedly added though it's not clear how you use it.

Review Source: Capterra
 

Jaime from Parsley Health
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

If you’re using to legacy HR software, Justworks is a breath of fresh air

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

JustWorks is a great tool for any startup looking to set up its HR infrastructure. There’s a great user experience—no hassle at all.

Cons

While it is easy to use and aesthetically pleasing, there’s little room for customization. For its price point, it is fair.

Review Source: Capterra
 


November 2018

November 2018

Great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Justworks makes HR and payroll as simple as can be. The user experience of the software is top notch and incredibly user friendly. They are also cheaper than some of the competition in terms of per user fees.

Cons

The healthcare plans are somewhat limited and more expensive than their competitors and the outsourced HR function is lacking compared to a few other companies.

Review Source: Capterra
 


November 2018

November 2018

Amazing all-inclusive HR benefits suite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Contains everything you need to manage and enroll in benefits. Great plan prices that are well laid out. Super easy self service portal

Cons

The monthly fee is steep for starting companies

Review Source: Capterra
 

Gavriella from Margaux
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Provides the HR our small company needs

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I love using Justworks to stay on top of days off, company scheduling, and personal documents. I feel comfortable knowing everything is in one place and keeping it all paperless.

Pros

Justworks has a great UX and is easy for our team members to use to navigate the company policy and structure, which isn't always obvious given our small and informal team.

Cons

Not much, but I find that the "time off" page can be a bit clunky/ doesn't have the smoothest navigation.

Review Source: Capterra
 


October 2018

October 2018

Great tool to automate your HR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very easy to use and love the design of the platform

Cons

Set up took 2 weeks but that's more a legal requirement rather than the software's fault.

Review Source: Capterra
 

Anna Ruth from ARPR
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Switched from Trinet, and never looking back

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, it's benefitted employee engagement, increased efficiency and decreased costs. Basically, Justworks does what every HR software vendor claims to do, but very very few ever achieve.

Pros

The software UI/UX is lightyears ahead of stodgy, archaic software like Trinet. It's also modern and sleek, which makes my employees just feel good and more confident in using the system. It's so much easier to navigate and offers valuable, yet simple, features that amazingly - clunky systems like Trinet can't manage to code into their dashboards. For example, Justworks lets us direct deposit pay to contractors via the software (with Trinet we had to use a separate processing system like PayPal to pay contractors). It also includes a cool company calendar that employees can login to view upcoming holidays, paydays, etc. Finally, it makes requesting PTO seamless and actually fun for the end user. On top of it all - Justworks offers us cheaper insurance plans (which benefit's my team's pocket books) and is a fraction of the overall monthly fee.

Cons

It's really hard for me to find a con. The only one I can say is that they don't offer white-glove, concierge services to answer more "complex" HR questions. I've heard Justworks might be adding a professional services team to resolve this.

Review Source: Capterra
 


October 2018

October 2018

Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

We use it purely for payroll. It has made processing payroll so much easier.

Pros

Justworks has simplified payroll for our company. It is very easy to use, especially for hourly employees.

Cons

I honestly do not have any issues with the software.

Review Source: Capterra
 

Andrei from HelloTeam, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Justworks Customer for 6 Months

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So far, it's been a smooth transition to Justworks. The platform is intuitive and user-friendly. We added health, dental, vision, 401K, commuter benefits, flexible spending, and other benefits all through Justworks. Very easy.

Pros

We switched to Justworks in May of 2018, and never looked back. It's highly intuitive and user-friendly. Truly a great product. Their onboarding team is quick to address questions too.

Cons

Having to manage Plus employees and Basic employees annually and monthly at the same time can be confusing.

Review Source: Capterra
 

Anatoly from Carevoyance
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Justworks is a great HR Suite -- but make sure to watch the invoices!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've had mostly positive experiences w/ Justworks, except for when we had issues w/ our benefits, at which point it became difficult to get to the root cause of the issue.

Pros

Justworks makes it super-easy to manage HR, payments to contractors, payroll and benefits. We use it to pay all of our vendors and Justworks handles all the IRS reporting for us.

Cons

It was tough to figure out some issues w/ our benefits and we went back and forth for a few weeks working on it w/ Justworks. It seems like they were just getting familiar w/ benefits themselves, so we were both climbing the learning curve.

Review Source: Capterra
 

Adam from Northern Right Capital Management, LP
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Amazing value. Super efficient.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent. I highly recommend.

Pros

It is incredibly easy to use and very efficient for the team.

Cons

Would like some more flexibility and transparency with withholding taxes on the employee level.

Review Source: Capterra
 

Ramiz from Zeva Incorporated
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Makes life easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The payroll and the fact that they have all employees info readily available

Cons

The timesheet function did not meet government requirments so we couldn't use it

Review Source: Capterra
 

Nick from Quantworks, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Justworks more than just working

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great CS team, very attentive. The interface is as easy as it needs to be-not solving climate change (unfortunately), looking to maintain employee satisfaction with as few clicks as possible.

Cons

The on-boarding could have been better...no biggie-we have worked through it.

Review Source: Capterra
 

Davey from Meehle & Jay
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Justlove

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's extremely user friendly and makes my life about 2000% easier. Payroll? Done. PTO? Tracked. Benefits? Awesome.

Cons

I haven't found anything to complain about yet.

Review Source: Capterra
 

Lauren from The Sill
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Absolutely love Justworks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Justworks has saved us from an incredibly outdated software which is an absolute behemoth and hard to use. Justworks makes me more efficient, reduces questions from employees and makes me feel confident that if I don't have the answer they definitely will. I would highly recommend making the switch.

Pros

Justworks is amazing. We have been onboarding them as we transition from TriNet and I could not be happier. They have answered every question--whether big or small. They have an amazing support team. I also was able to talk to someone from their HR support team, and they are super knowledgeable but also very nice and engaging without being dry. I feel like I am in great hands as we make this switch. The UI is also excellent and employees love how easy it is to use.

Cons

There are some minor glitches here and there that I will notice (i.e. display issues etc.), but the minute I tell them they get it fixed by EOD. I appreciate the swiftness in which they deal with problems.

Review Source: Capterra
 

Alberto from Bayard Advertising
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

justworks for benefits

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

i love how easy it is to sign up for benefits for work.

Cons

setting section can be a little confusing but nothing crazy, overall LOVE the platform

Review Source: Capterra
 

Hasin from Foossa
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Payroll and Benefits in one platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love the software. It does save us a lot of time and money that we don't have on spending on a HR person.

Pros

We are small team and its great to be able to manage all the payroll services in one app

Cons

I think the user interface can be a little be simpler. Sometimes I find it hard to find certain items. Maybe have a menu on top of the page.

Review Source: Capterra
 

Ebona from Impraise INC

June 2018

June 2018

Easy to use, and a great system to manage the un-fun operations stuff

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

1. It super easy to use and find anything you may need (benefits, pay stubs, salary, team, etc)
2. They have a super helpful and easy-to-reach support team.
3. The work benefits you can opt into, such as citibike programs or gym membership discounts.

Cons

If I had to think of something, it would most likely be one of the settings we chose internally that was not easy to change immediately as it was related to a benefit that if changed would not take effect for months.

Review Source: Capterra
 


May 2018

May 2018

Easy for employees to see admin stuff.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It makes it easy for employees to see their paychecks, benefits and manage enrollment during the year. One less thing to worry about.

Cons

The additional service they offer are not actually very good. We tried using some of the random 'extra' services and they were a time sink. We spent over 3m and 6h of our time talking to people who were unable to resolve the billing issues they said they could help with. No idea if they even ever tried.

Review Source: Capterra
 
 
Write a Review