Kira Talent Software


Kira Talent is a cloud-based admissions solution that helps administrations in universities and higher education institutes to manage their admission routines assessment of applicants.

Kira Talent helps users to assess candidates based on traits like leadership, critical thinking, communication skills and more. The solution includes tools like timed video and written assessments, on-demand reviewing and role assignments. It also supports integration with various third-party admissions systems.

Kira Talent ensures that all reviewers use same criteria by providing rubrics built into the solution. The solution also helps users to develop questions, competencies and build custom assessments. It also features reviewer analytics and annual reports on usage data, applicant feedback, practices and tips.

Support is available via phone, email and an online knowledge base. A support portal specifically for applicants is also provided by the solution.

189 Reviews of Kira Talent

Overall rating

4.44 / 5 stars

Filters:

Showing 1 - 20 of 189 reviews

April 2018

Bridget from Carnegie Mellon University - Heinz College

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

Kira Talent assessments have helped us gain a better view of our applicants' communication skills.

We're able to virtually interview applicants without requiring staff to be available for live interviews; incorporating the review of these interviews into application review has been extremely helpful in assessing individuals for our professional graduate degrees.

Pros

Easy to use from the admin side; integration with our current app system went quite smoothly and continues to run without issues about 2 years after implementation. It allows us to mimic a live interview without the personnel necessary to hold hundreds of live interviews with individual applicants. The randomization of questions is a great feature. Customer support is great. Applicants who are qualified for our programs (able to complete a live interview without extreme anxiety that inhibits communication) have given it positive reviews. Looking forward to integrating it with our new CRM/app (Slate) to be built over the next year or so.

Cons

The ability of applicants to refresh their web browser to get a new question (until they get a question they can answer) isn't great. On our side, the fact that questions have been collected in this way and disseminated on sites like gradcafe.com isn't awesome - but when we see an interviewee obviously reading their answer in the interview, it actually makes our decision much easier. I wish there was an admin user role that would allow the user to login and view any interview without having it assigned to them specifically - without giving them the ability to delete/modify content/interviews within Kira Talent (so - more granular access rights would be nice).

Response from Kira Talent of Kira Talent

Replied May 2018

Hi Bridget! Thank you so much for your review!! I am so glad that Kira has been helpful to you and your team over the years, and that you are going to be integrating with Slate! I would love to connect about questions leaking onto public forums. I will send you an email to chat further :) - Cathlin

January 2019

Angela from McMaster University, DeGroote School of Business

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Kira Talent has been an excellent addition to our Admission process. Highly recommend Kira Talent.

Meeting our candidates virtually is a big plus. The convenient and user friendly platform saves time and adds efficiencies to the process. It is a great extension to a candidate’s application.

Pros

One of the most attractive features of the Kira Talent platform is how exceptionally easy it is to use. We use it daily as an integral part of our Admission process in getting to know our candidates better. The platform is very easy to navigate and the layout is very appealing. It is convenient and offers many great features including a ‘Results’ page that summarizes browser refreshes, technical issues, total time the candidate spent on completing their interview and a spelling and grammar check on the written response. The Kira Team is one of the most supportive and dedicated teams I have interacted with. The customer support team is always on hand to provide a great customer experience. They continue to grow their product and are always improving on an already great platform. They are receptive to customer feedback and the customer always feels valued. I would highly recommend this product.

Cons

Really no cons. Any issues or suggestions that are made are quickly acted on and improved upon. They are always meeting the customer’s needs.

April 2018

Anthony from The Ohio State University

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2018

It's easy to use and generally reliable.

Pros

Simplicity and speed, as well as the rubric definitions and verbiage. The ability to add and edit notes. As an end-user, I'm not privy to the customizable nature of the questions or rubrics, but would hope that we have the option of testing for various competencies (in addition to the same ones I see every day from applicants' submissions).

Cons

The lack of ability to place candidates literally next to each other in comparison. At least as I've been trained, each applicant is reviewed separately, but there are times when it would be valuable to have functionality allowing side-by-side comparison of ratings and for the choice of applicants (side by side) be "filterable" by application date, geography, etc. Also, is there a way to test for severity or leniency bias by reviewers and to filter the results by the same criteria, as well as demographic data? There's a lot more potential for this program-- largely to help with validity and reliability.

Response from Kira Talent of Kira Talent

Replied May 2018

Hi Anthony, thank you so much for your great review! Unfortunately, we don't capture geographic data in Kira now, but this is a great idea. The ability to compare applicants side by side is also a great idea - I'll submit these as feature requests now. I hope you're using the "Analytics" tab at the top of your Kira screen, and your "Ratings by Reviewer" option per assessment to understand the variability between reviewers' overall scores! - Melanie

April 2018

Meredith from Case Western Reserve University

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

I couldn't do my job without Kira!

I've saved a lot of personal time reviewing applicants thanks to Kira.

Pros

Kira is easy to use. I can have multiple reviewers use the system and everything is consistent across the board. Using Kira has saved me personally over 45 additional hours of reviewing interviews outside of my normal working hours per year. The platform is intuitive and user friendly. Their customer support is second to none! The minute I have a question, I can expect a reply within the hour and my dedicated account specialist makes me feel like I have her fullest attention. They continually provide support and resources for my students and staff. Because of Kira, I now have more time to focus on my applicants and students.

Cons

Kira has come a long way since I began to use them, and I look forward to the growth ahead. I understand that it's hard to have on platform for all of the companies/universities who use their services, but there are more tweaks that can be made to enhance my personal use of their platform, including a search function for ALL of Kira, not just a search per section/group. It would also be great to have a way to input the completion date into the system and have automatic reminder emails get sent out until they complete it.

Response from Kira Talent of Kira Talent

Replied May 2018

Hi Meredith! Thanks so much for your review! I am so glad to hear that you have found your Kira experience so enjoyable!! Thank you so much for your feedback on new features that could improve the product for you :) I will definitely bring these back to my team and keep you updated on any progress! Best, Cathlin

May 2018

Brittany from brown school

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Easy Application Review

Pros

I like this software because of the simplicity of the software and the ease of use. I love the idea of being able to watch prospective student videos and getting to review the application on another level. It is helpful to not have to only review long drawn out applications all day, but to have a tool that allows for you to easily separate one candidate from the next candidate. I love the Kira interviews. The process works well for a program like social work or public health because you can really see and witness the passion that is exuded from the video submissions that the applicants send in to us during application season.

Cons

Although there are aspects of the software that I really like, there are also aspects of the software that I believe are a bit challenging at times. For example, I find it difficult sometimes to troubleshoot, navigate, and solve technical issues for individuals applying to the program. In my opinion, the solution is not very helpful to the prospective student because I often must refer them to Kira to call for help with their problem and sometimes I feel as if I am not providing the highest level of customer service to the prospective student. This can at times can be a bit frustrating to say the least.

Response from Kira Talent of Kira Talent

Replied May 2018

Hi Brittany, Thank you so much for your review! I am so happy to hear that Kira allows you to see the passion of the student applying :) Thank you for letting us know about the issues and ideas that you have surrounding technical support for applicants! I would love to connect with you further about this to hear your ideas :) I will reach out to your via email. - Cathlin

May 2018

Jeremy from MSL Program

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

May 2018

Good functionality and quite easy to use

Pros

The short interviews that we use the software for are very valuable.

Kira is pretty easy to use - inviting one or multiple email addresses to an interview is very easy. The platform is quick to load and watch interviews.

We use this platform almost daily and it works well for what it does.

Cons

I really wish that the interviews were mobile compatible. Several interviewees have only had access to a microphone though their phone, so have not been able to complete the Kira interview.

Once someone completes an interview, you cannot change the interview structure (for instance to give interviewees more time to complete the interview). I understand why this is in place but wish you could override the system to make these changes.

It is tricky / finicky to copy links to individual interview invites. We do this quite a bit as we will send an email with their interview link.

Response from Kira Talent of Kira Talent

Replied May 2018

Hi Jeremy - thanks so much for your feedback! I'm glad you're having a good experience overall. We hope to have mobile apps for applicants again in the future, and please lean on me at any time to make structural changes to the interview. I'm happy to help. Regarding the interview links for applicants - I hope you're making use of the Applicant Details CSV for easy copy/pasting! - Melanie

September 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

A GREAT ADDITION TO THE INTERVIEW PROCESS; GARNERS ADDITIONAL IMPORTANT DETAILS FROM APPLICANTS

Pros

Simple yet effective. Using Kira allowed us to get to know our clients in a way that made the screening process easier. The video interviewing features created a faster and easier way of assessing a client, it saved us and the client time. After the video interview, we can be certain which client is a great candidate for our firm. The process became smoother since we started using Kira.

Cons

It seems like applicants cannot be filtered demographically which is an important factor for applicant browsing, for us at least. It would really be great if this can be added to future updates since this may hasten our process more.

Response from Kira Talent of Kira Talent

Replied September 2018

Hey there! Thank you so much for the positive review! :) I've taken your feedback and shared it with our development team for consideration. Please feel free to reach to your Client Success Manager if you'd like to discuss this in more detail! -Christian

March 2015

Elissa from Spark Growth Partners LLC


Ease-of-use

4.5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2015

Great addition to our recruiting process

Pros

We found Kira Talent to be a great screening tool to quickly get a sense of certain candidates and narrow to a short-list in an efficient way. Instead of judging based on resumes alone, these video interviews were a great supplement to get us down to a shorter list of candidates worth interviewing in person.

Cons

When I first started using the software a couple of years ago there were a few minor glitches, but I believe they've all been fixed. They're also very responsive on any issues, so this didn't cause me any real problems.

April 2018

David from University of Texas School of Law

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

Overall I really enjoy getting to know the students by seeing them and hearing their answers.

I get a deeper knowledge of the student by seeing them and hearing them answer the questions. Their applications come to life when I watch their videos.

Pros

The software makes it very easy to invite a student to interview. In addition, the software makes it easy to view a student's video. The quality of the video is very high.

Cons

I don't like to have to search for the student I invited. We have 6 members of our staff who invite students and I have to scroll through all of them to find the ones I invited because I only view the students I invite. Also, I wish it were less cumbersome to see when a student was invited, and to send them a reminder to complete their video by the due date. I can only search on sent invites if I know the email address. This is frustrating.

Response from Kira Talent of Kira Talent

Replied May 2018

Hi David, Thanks so much for your review! Thank you for providing feedback on how your team uses our product and we will definitely take this into account in the future! I will send you an email to see if we can schedule a time to chat about some of your concerns and ways we can address them on the platform :) Best, Cathlin

April 2018

Brian from University of California, Davis

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

Kira Talent is an easy to use online platform for managing interview invites for our applicants.

This software allows us to easily interface with our applicant base to manage our interviews.

Pros

The best feature of this software is its ability to manage reminders through the system for those who have not started or not completed their Kira interview. It's also very user friendly, allowing us to group specific people for certain types of interviews as well as providing analysis for certain types of actions taken throughout an interview.

Cons

I would like to have a feature added that lets us know whether individuals have received the original email invitation. Sometimes we are unsure if someone has received and viewed/opened the invitation email and we have to follow up with them manually.

Response from Kira Talent of Kira Talent

Replied May 2018

Hi Bryan! Thank you so much for your feedback. In your "Analytics" tab at the top of your page, you can see the "Applicant Pipeline" for each of your assessments. On this blue bar graph, the "Not Started" stage lists all applicants who have not opened their invite email. The "Opened Email" stage lists all applicants who've opened their email, but haven't registered yet. You can also remind the applicants from this page as well! Hope that helps! - Melanie

February 2019

Sarah from Washington University in St. Louis

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2019

Great Platform for Garnering Hundreds of Interviews

Pros

Kira saves our team so much time by allowing us to collect interview responses without having to schedule an in-person or face-to-face Skype interview. Having the interview responses are also a really helpful way for us to more holistically review applicants to our graduate programs. We learn more about the applicants by hearing them speak, as opposed to just knowing them from what they provide on paper.

Cons

There is some clunky-ness in the functionality of the software, especially when clicking in and out of each video response. For example, when trying to select the Notes button, it is easy to accidentally click somewhere outside of the button and then consequently collapse the entire video and ranking section. This gets frustrating when you are in the middle of viewing a video and then accidentally close it because you clicked somewhere close by.

April 2018

Cynthia from Concordia University

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

I like Kira Talent, the platform is professional and easy to use, excellent customer support.

Easy to connect candidates from different parts of the world. No need to schedule phone interviews. We can evaluate the candidates' English skills, their personality and determine if they are a good fit to our program. We can also use customized questions.

Pros

It is easy to use. It eliminates the burden of phone interview (different time zones). Good to see the candidate's personality and determine their communication skills. An excellent feature is to sends reminders to candidates who did not complete the video on time.

Cons

Sometime the sound and video quality is not clear.
Candidates unable to do the video interview from a mobile phone.

Response from Kira Talent of Kira Talent

Replied May 2018

Hi Cynthia! Thanks so much for your review! I am glad to hear that Kira has been beneficial to you and your team! We did used to have a mobile app that applicants could use to complete the assessment, but we found that very few applicants utilized it! Thank you so much for this feedback, and I will be sure to share this with my team! Best, Cathlin

April 2018

Susan from Boston University

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Kira Talent is an excellent way to screen applicants and form an immediate impression.

This software provides a very reliable indicator of an applicant's personality and potential. In a program such as ours, where we assess leadership potential, communications ability, initiative and assertiveness, Kira Talent has proven to be very consistent with what we find during full-length, in-person interviews.

Pros

The software is easy to use, functional, has good search function, and provides valuable information. I use it a lot and have found it to be a very important of our admissions process, especially when we cannot interview everybody.

Cons

I think students are a little intimidated by the process and may be nervous. I have had some instances in which students read their responses to the question. This isn't a problem with the software per se. Occasionally, the videos take a while to load and cause delay.

Response from Kira Talent of Kira Talent

Replied May 2018

Hi Susan - I'm so glad you're having a positive experience with Kira! Please let me know if you continue to experience video loading issues this year - we've recently updated our video player, so the playback should be instantaneous next review season :) - Melanie

April 2018

Jessica from Olin Business School, WashU

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

We have used Kira for the past 3 years. It is easy to use, easy to update.

Pros

Ease of use, integration with our application, access to review what a reviewer said and comments. This year we used the writing function and really liked that.

Cons

No matter the randomness of the questions, our questions are making their way onto public media and we are seeing rehearsed answers.

Response from Kira Talent of Kira Talent

Replied May 2018

Hi Jessica, thanks so much for your review! I am glad to hear that adding timed written responses was beneficial to you and your team! I will reach out to you via email to see if we can find a way to better randomize questions for next cycle to ensure that all applicants are getting a fair chance :) Best, Cathlin

April 2018

Teresa from Smith School of Business At Queen's University

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

The Kira platform has allowed us to differentiate between candidates and determine fit much easier

Pros

I like the timed responses, and opportunity to 'bucket' questions into different categories. It allows us to easily determine a candidates comprehension and see how quickly and concisely they can formulate an answer. This tool also offers us the ability to see who our applicants are, and if they meet the English proficiency levels that we require for admission into the MBA.

Cons

I wish the video would automatically feed into our CRM system. At this stage the link is a manual process. Integration into Salesforce would be ideal

Response from Kira Talent of Kira Talent

Replied May 2018

Hey Teresa! Thank you so much for the review! :) Looking forward to setting up a Kira/Salesforce integration with you in the near future! -Christian

April 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

Save so much time in the hiring process!

Saves time and allows us to better know our candidates! It is easy to use and is a great system for our organization.

Pros

The software allows us to conduct first-round interviews without bringing candidates into the organization and having the hiring committee gather in one place at one time. The committee can review candidates from anywhere! This allows our second round in-person interviews to have a stronger pool of candidates.

Cons

I don't like that you can't pre-select the reviewers for all the applicants for a chosen assessment, i.e. after each candidate submits their videos, you have to go back in and assign that applicant to the reviewers. Why can't you just set all the reviewers you want for a specific assessment and have them all get alerted to review candidates once they filter in?

Response from Kira Talent of Kira Talent

Replied May 2018

Hey there! Thanks so much for submitting a review! :) Good news! Later this year we'll be releasing a new feature: 'Automatic Assignments' for reviewers! Stay tuned for more to come! -Christian

January 2019

Jamie from Brown School at Washington University in St. Louis

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2019

Excellent product and even better customer service

We work with several admissions technology vendors - Kira is by far the best to work with!

Pros

The Kira team is amazing to work with - there is a bit of work on the front end to get setup and they were with us and super helpful all the way. Kira is easy to use and administer and we've received mostly positive feedback from our applicants as well. It has really added something special to our holistic admissions process.

Cons

Lack of mobile app - would be convenient for applicants to use their mobile devices to complete the assessment.

May 2018

Sam from HackerYou

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

We use Kira to evaluate personality fit for applicants to our courses.

Using Kira allows us to get a snapshot of each of our applicants that can be reviewed multiple times without requiring our Admissions team to have to meet each individual for our courses. We have a lot of applicants and it can be difficult to memorize each interaction, so having Kira allows us to maintain that contact while not having to sink as many resources into scheduling and conducting interviews.

Pros

Fast and easy to get a snapshot of our applicants.
One general link can be sent to all applicants and they check in themselves which makes things easier on our end on the admin side.
Being able to generate a quick share link allows us to easily link back to each candidate when reviewing applications.

Cons

When watching videos, it's not always easy to play, pause, and move the slider back to an earlier point in the video. Occasionally I can't make out what a person says in their response and I want to go back to hear it, but when I try to slide back the video usually freezes and isn't playable. I usually have to refresh the page to re-watch. Would be handy if I didn't have to do this!

Response from Kira Talent of Kira Talent

Replied May 2018

Hi Sam! Thank you so much for your review! In regards to video playback, we have recently implemented HTML5 on the reviewers end of the platform! This should allow you to better skip around, pause, and play the video! Best, Cathlin

May 2018

Ellie from Westminster Online Learning

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

This product is user friendly, has a great UI and customer service is fantastic!

Pros

The Kira team has been so quick to help every time our team needs to make updates on the platform. They usually respond within just a few hours and deliver on requests just as quickly. They also respond quickly to applicants who reach out for help on the platform.

The platform itself is very easy for both the applicant and our backend users. In just over a year with Kira, we have not had a single applicant who had an issue navigating the platform and completing the interview because it's so intuitive.

Cons

The main downside for our team is that we have international and other applicants who don't always have access to consistent internet. However, Kira's minimum bandwidth requirements are well within reason.

The former Flash requirement used to be a huge downside (having to advise applicants to use Chrome wasn't ideal), but the switch to HTML5 takes care of that problem.

Response from Kira Talent of Kira Talent

Replied May 2018

Hi Ellie, thank you so much for your review! I am so glad to hear that you and your applicants are enjoying Kira! Best, Cathlin

April 2018

Loreli from UC Davis

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

The customer service reps are fantastic.

Our applicants are able to submit a video to us and we are able to customize our videos

Pros

I love the ease that we are able to send out reminder emails and that our applicants can contact the customer support reps directly when there is an issue.

Cons

I wish there was a chat feature that allowed us to connect instantly with a rep although their response time is actually quite fast otherwise so we are still pretty satisfied!

Response from Kira Talent of Kira Talent

Replied May 2018

Loreli, thanks for the stellar review! It's always a pleasure to work with you and your team :) - Melanie