What is Netchex?

Netchex is a cloud-based human resource (HR) and payroll management solution designed for midsize and large enterprises. Key features include recruiting and onboarding management, payroll management, tax compliance, time and attendance management and reporting and analytics.

Netchex offers an applicant tracking system that allows recruiters to define skill requirements for new openings, post job details on various online portals and websites, request applications and run background checks for selected candidates. The payroll feature offers multiple pay options, automated tax reporting and electronic IRS filing services.

With the dedicated self-service portal, Netchex helps employees to view and access their information such as PTO requests, leave bala...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

111 Reviews of Netchex

Average User Ratings

Overall

4.54 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(70)

70

4 stars

(33)

33

3 stars

(6)

6

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 111 results

September 2019

Alexis from The Colony ER Hospital

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2019

All The Work of A Large HR Department

We are not a very big company but Netchex has changed our orientation process to seem as if we were. And for the price a small business can afford!

Pros

I have been incredibly enthusiastic about NetGuide. For a hospital, I have many employees with different credentialing certificates/licenses/vaccinations/etc. that expired almost everyday. Not to mention all the other regular HR items such as annual evaluations and education. It can be overwhelming for just one person. With NetGuide, I went from just myself reviewing all these items to know getting all managers involved and NetGuide even notifies the employee when I forget. So my busy day now has 5+ other people on their tasks!

Cons

The scheduling software. Our hospital runs on 12 hour shift (AM/PM), we do work weekends unlike office people, and all holidays even major. We are open 24/7/365. Meaning the scheduling system in Netchex is more geared to an office-based company but I would like to integrate our scheduler with Netchex to provide a solution for everyone. Currently, I have to go back and forth between the two programs and of course it is a hassle but also not cost efficient.

January 2020

Jennifer from Lamarque Motor Company

Company Size: 51-200 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2020

Netchex Review

There is so much training out there! The staff is so helpful. My wish list for the software includes pop up announcements when logging in or using time clock. There should be some calendar integration with Microsoft Outlook calendar (many managers like to see calendars integrated with that on their cell phones). Benefits software needs to be upgraded and more user friendly. Open enrollment through Netchex is not the easiest. Also, there should be a texting feature. In the event of vital information needing to get out to all active employees blanket push texts would be great.

Pros

Customer Service is EXCEPTIONAL! The self-training features are fabulous! I like benefit carrier connections for benefits and open enrollment. I love not having to input information into the medical carrier. Reporting is so much easier as well and I can make my own reports.

Cons

My wish list for the software includes pop up announcements when logging in or using time clock. There should be some calendar integration with Microsoft Outlook calendar (many managers like to see calendars integrated with that on their cell phones). Benefits software needs to be upgraded and more user friendly. Open enrollment through Netchex is not the easiest. Also, there should be a texting feature. In the event of vital information needing to get out to all active employees blanket push texts would be great.

September 2019

Nazia from Aeon Global Health

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

September 2019

Very Satisfied

Still exploring more as there is so much you can get from Netchex

Pros

Very user friendly and Awesome customer support

Cons

I don't think there is anything I can think of

December 2019

Mindy from Avid4 Adventure

Company Size: 501-1,000 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

December 2019

World class customer service!

We are a seasonal company that has 700+ staff each summer. We require a system that is quick to learn for our staff, as they are only with us for 10 weeks. Netchex has been able to meet that need.

Pros

My support team is amazing! They are always very polite, knowledgeable and prompt in their replies to my questions/issues. The updates they have made recently have really improved the user experience (staff, manager and administrator).

Cons

My wish is that the integration with my onboarding system was more robust.

January 2020

Sally from DFW Joseph Investments LLC

Company Size: 201-500 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

2.0

Functionality

2.0

January 2020

Regret the Choice now

I have been with them for like 9 years now, and have explained above why I have been with them. I do not want to go thru the hassle and pain of transferring the enormous data over to a new software, waste of time, money, energy. But I might reach the end of my patience soon, and just move to another one.

Pros

Well, it is like any other payroll software. When I selected it about 9 years ago, I had other options, but their representative was very persistent and offered a good price. At that time, I used to travel often and was looking for a software where I could do my payroll online and this was one of the features offered, so I opted for it. Like I said there were options, and all the softwares I was looking at offered it, so it was a question of making a choice and I made it.

Cons

For about 8 years, we had the swipe clock, and there was definitely the issue of 'buddy punching', so we decided to do the biometric clock. Again, I had a couple of other options, but I am sure everyone is aware of how much time and energy goes into inputting data for all the employees. Only one of our companies has 100 employees and we have more than one. It is a laborious task, which I already went thru when I moved from another software to this one. It was a painful procedure, inputting socials, dates of birth, addresses, telephone numbers, exemptions and what have you. Having gone through it once, I wouldn't want to do it again, which is the only reason, I am hesitant to move to another company. Well my problems started when we moved to the biometric clock. Either they have not given us the right hardware, or I don't know. But almost every 2 weeks, I see the punches from the clock have not uploaded to the software. In the 8 years that I had the previous clock, it might have happened maybe 4 times, so an average of once in 2 years, that was ok right. But this is like once every 2 weeks, and I have informed them. they replaced the clock once, but the same thing is happening again, so maybe it is a software compatability. But if is frustrating. Wastes a lot of my time, and they don't seem to have an answer