Onboard Software


HR Cloud’s Onboard application is a full-featured cloud-based onboarding solution for companies large or small doing business in any industry.

Onboard allows HR professionals to craft a paperless, self-service onboarding process for new employees with automated task management checklists and e-signature capability including streamlined E-Verify submission for I-9 Employment Verification. Build custom, digital forms with Onboard’s drag-and-drop form building functionality and ensure all of your forms are completed correctly and meet compliance standards.

New hires receive access to a personalized portal, populated with welcome messages and orientation material. Put workplace policy documents in the hands of your new hires before their first day such as employee handbooks, benefits information, parking permits, training videos, team photos and more. Onboard backs up to a centralized HRIS, giving HR administrators oversight of employee records and onboarding timelines and status. Use our built-in Applicant Tracking System and 508c-accessible job board to attract, screen and onboard new hires as one process.



37 Reviews of Onboard

Overall rating

4.68 / 5 stars

Filters:

Showing 1 - 20 of 37 reviews

December 2018

Maggie from Veolia North America

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Great, Efficient and User friendly tool!

We had a bumpy start with our overall experience, but we've ended up in a great place and I'm super satisfied and pleased with the tool and customer service. As an HR professional, this has completely changed the way we bring in a new hire, improving the candidate experience, while making our lives easier by eliminating the manual aspects that come with onboarding. Customer support is fast, someone is always available. Since our roll-out, I've never had to wait on anyone to get back to me. It's almost instant! Thank you to HR Cloud for changing the experience!

Pros

I love how much you can customize and really tailor the system to fit the company's Onboarding needs. The tasks have proven to be super simple and fast for new hires to complete. I've seen a variety of new hires with different levels of technology knowledge jump in the system and handle all the items necessary to get them successfully onboarded into the company. We are a large company with many different hire types, and we've been able to customize each hire to receive what they need seamlessly. We use the tool strictly for onboarding, getting new hire documents complete and for that purpose we've had an awesome experience so far.

Cons

There are a few really advanced things that the system can't support. But most of the requests we've had, HR cloud has been able to produce down the road, or put it on the road map to roll out at a later time. The complex task feature is great, but I've noticed that downloading a document and completing that task can't successfully be completed on an iPhone (I've heard feedback that it can be done on an Android). Unless it's user error, this is what I've seen and heard with that specific task. I'd like to see the system have the capability to send direct e-mail communication to new hires and current employees, rather than it being a task to complete in the actual system. I'd like to also see the capability to increase the amount of user types within the system, and allow tasks or certain roles to be customized by the person, and not necessarily a user type.

January 2018

Corey from Tall Friend Productions, LLC

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Intuitive product and amazing support

Pros

My client started using HRCloud a little over a year ago and it's definitely improved their HR department's workflow. The Workmates app alone was worth it since they didn't even have a dedicated employee recognition system in place to begin with. The idea of a teamwork/engagement app did a lot more than they expected with regards to boosting morale, and they/I have already recommended it to other people in the industry.

I initially signed them up for a trial just because they needed a better onboarding solution since there was really just a disjointed collection of spreadsheets and paperwork. After toying around with everything a little more it they found it had a lot of other integrated features - ATS, benefits management, background checking, performance management, etc. They don't use even half of the features but it's nice to know they're there if and when they need them. I've been involved at every step and the support has been A+ since we started - I honestly think that's one of the biggest things that keeps us hooked to their products. We were completely overwhelmed when reviewing all the HR software options out there, but so far HR Cloud has been extremely helpful and hasn't given us a reason to look elsewhere.

Cons

It took my client a day or two to get situated with Onboard when we first signed up, but after talking on the phone with the company they walked us through the process. My client was setting everything up on day two and running full-steam on day three. Nothing is perfect, but this is as close as we've gotten when it comes to HRMS. We tried two other systems but we dropped one for being too cluttered, and the other for having underwhelming support during the install process.

December 2018

Nika from Sense Consulting

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Intuitive, efficient product which saves a lot of administrative time.

Great product, great customer support, great implementation team. They do everything for you and make the whole transition process look easy and smooth. HR modules they offer are very useful and you get a comprehensive and easy-to-use HR solution.

Pros

If you work in HR or as a manager in your company, you will love this product. With HR Cloud, you will forget about all the administrative tasks you spent so much time doing. Definitely a big time saver, as all HR processes are automated. Additional features are added frequently and the customer support is absolutely amazing. They are available 24/7 and the whole team really puts a lot of effort in solving any issues you might have. I would definitely recommend it to anybody, especially if you still do not have an HRIS software in place. Embrace the technology and let the software take over some of your work.

Cons

Every country has different work law requirements and HR Cloud does not initially meet all the legal requirements for countries outside the U.S., however the whole HR Cloud team worked really hard with us and offered solutions to completely meet our needs and cover any legal obligations we had. Great effort from the implementation team!

September 2018

Elisa from Christopherson Business Travel

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

A Game Changer for HR!

I had a fantastic experience with this software and my implementation manager was a dream to work with! He was professional, flexible, responsive and very patient. He also had excellent knowledge of the product and was able to troubleshoot with me live rather than passing off to a development team or tech support. As far as what this product has done for our company, we went from zero process to a streamlined, efficient, organized onboarding experience for our new hires which receives rave reviews from our managers and new employees. As a company dedicated to employee experience and employer of choice status, this was in our top 2 initiatives of 2018 and well worth the investment!

Pros

Excellent ability to build out hierarchal workflow tasks, whether complex or simple. Love the consolidated process for multiple departments to keep in one record tied to an individual employee. User interface is fresh and has a professional but friendly feel. They are very open to feedback and explore development/feature requests timely.

Cons

It is a very robust software and can be overwhelming to learn if the user is not tech savvy. I don't see this as an issue for most regular users, but I do think it's quite helpful for the implementation point of contact to have intermediate to advanced technical proficiency.

December 2018

Laura from Hyper Networks Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Is it good? Yes! I don't care that I sound like a dork when I say this - it's FREAKING AWESOME!

We started using this when we were a very small company, when we could still do everything by hand but chose to automate the process. All of a sudden, we experienced tremendous growth and almost doubled our company in size. If we did not have this system in place, there is no way we could have successfully done that! But because we had gone ahead and signed up for the system and were using it as part of our daily process, it saved us the financial cost of having to add another employee in our human resources department just to cover the growth - this did it all for us. We are now a medium sized company, but with this software in place we look like a large one with individualized employee portals. One of the best financial and software decisions our company has ever made.

Pros

An incredible level of quality and professionalism from the team. Clean intuitive interface that is easy for our employees to navigate. An INCREDIBLE value for the money. We can easily manage the onboarding and off-boarding of our employees, without having to worry that something can get overlooked. I love the video tasks, where users can watch a video - perfect for training videos, and then we have their signature on file for completing the task. Additional capabilities are added frequently, and each time I look forward to reading the version release notes to see what new fun there is.

Cons

I've tried and tried to think of a con for this, and I can't. It's that good, and yes I believe in it wholeheartedly. I would recommend it to EVERY business out there.

September 2018

Michael from Interim HealthCare SLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

Great so far

Very happy so far with the experience.

Pros

The software is very customizable. Onboarding checklist can be configured in a variety of ways including multi-step processes. You can make tasks optional, mandatory and require signatures--even for things like watching youtube videos which I intend to use for routine orientation tasks and eventually for ongoing training. Customer service has been fantastic. Due to the flexibility and customization it's taken me a long time to get my head around exactly how I want to use the system--I've asked a million questions and have always had very good support and guidance. The reporting is also quite good showing you exactly where everyone is in your application/onboarding pipeline and what tasks are complete and what tasks are incomplete. You have several sorting options so it's easy to stay on task for both employee and HR team.

Cons

It's still a new system so some things are still in the works (for me integration with Indeed.com was very important but not set up quite yet). They have been very receptive--on this issue an Indeed interface was created within a week. I tried other systems that felt more polished, but they were also more limiting and didn't quite do what I wanted/needed them to do whereas HRCloud has been very customizable.

May 2018

Scott from Speed To Contact, LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Just what the doctor ordered... We had a shopping list and found HRCloud, which nails the list.

Cool platform for incoming candidates/employees Paperless HR Repeatable process for our team

Pros

We got up and running way easier than I expected. We started from scratch - we had no legacy systems or processes - so the hard part was figuring out what we needed to do in the system. After working out our roadmap, we built everything out in HRCloud in a matter of a couple of (part-time) days. We went back and forth a couple of times with how-tos and uh-ohs (our side) with their onboarding team and came out clean on the other side.

It's flexible, easy to understand, and PAPERLESS (top of our list). We implemented as fast as was reasonably possible and use it every day in one way or another (we're a small but growing technology business).

Onboarding and support were great. They seem to overdeliver on a regular basis.

Cons

We don't have many gripes. Like most sophisticated software, sometimes you know what you want to do but can't find the right button or link (we learned about it in training but can't recall where). I'm sure they'll optimize it over time, but it's already so good.

November 2018

Kaylee from Utilities Services Contractor

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Great Platform with Fantastic Service and Support

We now have a reliable resource for our very unique onboarding process that maintains both, compliance and efficiency for our company. Additionally, we are working towards eliminating hours of manual data entry thanks to the hard work of the HR Cloud Development team in designing our HRIS integration.

Pros

The flexibility and dedication to meet our VERY unique onboarding needs. The HR Cloud development team worked diligently to implement our platform, and continues to roll out updates and enhancements based on feedback or requests.

Cons

Limitations with user accounts. Current employees cannot be updated with a company issued email address without requiring a confirmation email. This would not be an issue in most industries, but our field based employees struggle with the process.

November 2018

Theresa from Groove National Dance Competition

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Fantastic On-Boarding Software and so much more!

Our overall experience with HR Cloud has been fantastic. We've been using the software for a few months now and we honestly couldn't be happier with our decision to choose this software over others. What really seals the deal for us is the customer service we receive. Our project manager is the best, he is always available and willing to help and problem solve with us. Furthermore, we have used the "chat" feature in the software for assistance and everyone we've chatted with is equally as helpful. This was a great investment.

Pros

Our favorite part about this software is how customize-able it is. In our line of business this is extremely important as we have seasonal employee, independent contractors, and full time employees. They each needed their own on-boarding experience, off-boarding tasks, as well as intermittent tasks after they're on-boarded during their employment. HR Cloud is even working with us on payroll integrations for all three different types of employee statuses.

Cons

Once you get the hang of using the software, it will make sense and you'll be able to use it in your sleep; however, it was a bit challenging in the beginning.

October 2018

Kamian from reSTART Life

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

HR Made Simple!

Our experience with HR Cloud has been great. We have found it to be a extremely helpful tool in keeping all of our employees government compliant as they are on-boarding and continuing in employment with our organization.

Pros

At our company we are required to follow a stringent set of State guidelines which includes a mountain of forms and documents for new staff members. This software has simplified our on-boarding process, documents and forms storage, and document renewal in wonderful ways! What was once tedious and time consuming is now quick and easy.

Cons

As a relatively new product, there are a few glitches here and there. However, the customer support is exceptional so I can barely count this as a con.

January 2019

Fredericka from WK Industrial Services Corp

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Simply GREAT!!!

We have been able to cut the hiring and onboarding process down tremendously. Streamlining our onboarding was very important; the new hires are able to access the site from anywhere. This is essential to us because we hire all over the country, and sending an email with the link with easy steps has been great. Also, my implementation and contact person is the best of all times. She is wonderful and has been nothing but a gem to us, and we appreciate her so very much.

Pros

What I most like about the HR Cloud software is that it gives our new hires the ability to use through their smartphones, and that it is user friendly. It was important to have a system for our employees to use that was not time consuming; our employees are in the construction field, having a computer is not an option most of the time.

Cons

What do I like least about is the software is terming or inactivating an employee does not take the task out of task option. The task build up and you have to cancel them in bulk. This is not a complaint at all I love the system.

December 2017

Dani from Visit Annapolis & Anne Arundel County

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2017

Good, but some room for improvement

Pros

Reduces paper files, employees and administrators can access from anywhere. The onboarding function is great so that employees can have all of the paperwork completed before their first day in the office! Customer service is fantastic when there are issues.

Cons

My company uses HR Cloud for 3 main purposes: performance reviews, PTO requests and onboarding/personnel recordkeeping. Unfortunately, all of these purposes are not on just one platform, so the admin and users have 2 separate platforms with logins to remember. This is extremely cumbersome and I am constantly having to remind my employees which platform to go to for which purpose. Also, the PTO platform does not automatically calculate remaining PTO after a request is made, so I have to keep a separate spreadsheet to track PTO remaining.

January 2019

Jeremy from TEEMA Solutions Group

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2019

Great product - more that meets the eye

Excellent software, excellent customer service, lots of flexibility. Very helpful and friendly product team

Pros

Very easy to use
Great UI\UX interface
Performance is excellent
Product allows for customization

Cons

Would be great to have the ability to 'white label' the product

January 2018

Bryan from Exactuals

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Automates complex processes with full audit tracking

Full audit tracking; modern UI and experience; automation of multiple group workflows; calendar integration with Office 365; robust reporting and dashboards

Pros

The onboarding process involves many groups, has strict legal compliance requirements, and is one of the first ways a new employee experiences the company. HR Cloud allows us to automate these complex processes with full audit tracking and reporting, all while giving our new team members a modern, convenient experience.

Cons

There is no perfect system (if there was, we would all buy it), so you have to invest in defining and maintaining your onboarding processes up front in order for team members to have a good experience. But that is more a function of the business process, not the software.

November 2017

Aly from EDG Architecture | Engineering

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

Easy to use, fun animations, superior customer service!!!

Pros

This product does exactly what we needed it to do; engage our team with light, fun announcements.

Many of the products we were looking for were just too heavy for what we needed or just too social. Workmates offers a super clean interface. Our team was able to activate their account in one click and there was no training required. It's mobile app is an awesome resource when the team is out of the office or on the go. Simple, fun, easy to use!

Cons

We signed on while Workmates was still in development and working out the links. The customer service team was quick to respond to our feedback and had their development team resolve our problem in days.

November 2017

Anna from Top Shelf Brands

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2017

Convenient, accessable, support.

HR Cloud has been a great resource for our Company. With our business operating out of many different locations and senior leadership often working remotely it has been great to have a system that can be accessed from any where and is easy for our employees to navigate. I love knowing where to find all the on-boarding documents, having the ease of checking time off requests before I run payroll, and using the note function to make any performance notes I need from anywhere. The staff support has also been amazing, responsive, and quick.

Pros

I love how easy it is to fill out necessary on-boarding documents for both the employees and myself.

Cons

There are some bugs that you find as you go, but I will say that as I find them and tell the HR Cloud team, they quickly work to address them.

January 2018

Chad from Deviate Labs

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

If only I implemented HR Cloud sooner....

- Improved the first impression we convey to new applicants / hires - Added structure / process to our employee onboarding - Improved compliance with employment regulations

Pros

I love the work-flow automation (which saves me time) and the fact that everything is compliant (which I assume will save me headache down the road).

As an owner of an agency that is scaling headcount, I really value the out-of-the-box work-flow that HR Cloud enables. For example, onboarding a new employee went from a flimsy Google Doc checklist (that was never up to date and looked pretty unprofessional in retrospect), to a polished looking new hire dashboard that updates automatically to ensure my onboarding process is fully compliant with all the stuff.(e.g. i9 / eVerify).

I also use HR Cloud's "People" app to keep my org chart updated in real-time (which I love) and share team reporting structure and bio info with new hires so they get to know everyone (which helps make the onboarding process much more fluid and friendly which is really important as we have a distributed team).

Cons

When I first started using HR Cloud they didn't have all the integrations that they have today. One example of an integration I wish they had sooner was for an applicant tracking system. I'm eagerly awaiting the launch of their own ATS so I can consolidate my HR tools into one platform.

February 2019

Shirley from Medlinks Staffing LLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2019

Implementation process made a difference with HR Cloud software!

Extremely pleased with my experience. I needed to onboard almost 100 users and HR Cloud was able to get us set up quickly. The implementation process and support from beginning to end was excellent. Our implementation specialist got me set up in no time. I didn't have a hard time explaining our requirements and process. He is very responsive and offered solutions that streamlined our processes. I couldn't be happier.

Pros

Great product, user friendly, easy to use, excellent customer support and implementation process

Cons

None at the moment although I can only look forward to whatever enhancements are put in place.

February 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Couldn't have asked for a better onboarding solution!

Pros

HR Cloud is super easy to use on the both the admin and user side. We use Onboard for all of our new hires, making it easy to get paperwork completed, share more information about our company, detail first day expectations, etc. I love that we are able to brand and customize the look. The team at HR Cloud is nothing but helpful and makes onboarding headache free!

Cons

The ADP integration had a few bugs at first, but nothing the HR Cloud team couldn't fix once I made them aware. The response I received was immediate. No complaints!

December 2017

Carrie from Peterson Companies, Inc. q

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Quick and Convenient

Pros

My favorite feature of HR Cloud is simply the ease of onboarding. I don't have to wonder how our new hires are doing with their paperwork; I can log in and see their progress for myself. Not having actual papers to potentially lose is another huge plus!

Cons

The only con that I have experienced is that the initial welcome email that is generated by HR Cloud is oftentimes directed to my new employee's junk mail. I combat this by proactively letting them know to check their junk mail for the onboarding welcome email.