What is OpaConnect?

OpaConnect is a strategic performance management system for small and midsize systems. It helps to align business strategies with people growth and promote an environment in which employees can share ideas, track activities and implement strategic plans.

With OpaConnect, employees can view their roles and responsibilities, link their progress to company goals and monitor progress. Managers can communicate goals and objectives to their team members and map their performance against expectations. Employee dashboards provide personal and organization-wide performance at a glance.

OpaConnect connects employees to their immediate teams and to the peers organization-wide. The My 360 Feedback feature allows employees and managers to request and provide feedb...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

152 Reviews of OpaConnect

Average User Ratings

Overall

4.15 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(62)

62

4 stars

(61)

61

3 stars

(22)

22

2 stars

(4)

4

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 152 results

February 2019

Nancy from BPM LLP

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Accounting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

OpaConnect is the tool I've been looking for!

OpaConnect has given me a great framework for documenting conversations. This ensures that all parties are on the same page and provides employees with very clear expectations and outcomes.

Pros

I love OpaConnect because it allows me to communicate regularly with a team of consultants who all work remotely. I can easily see what projects they are working on, it helps guide our conversations so they stay on track, and is an easy way to tie individual goals and responsibilities into the bigger picture. OpaConnect allows me to set deliverables and expectations that are clear and provides a structure for more regular, meaningful conversations.

Cons

I would like to see OpaConnect more integrated with my Outlook calendar. While it does place the meeting on my calendar, I don't have insight into open timeframes for both parties when setting up a new meeting.

February 2020

Jessica from Homebridge

Company Size: 201-500 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

4.0

February 2020

Performance and Feedback Cycle Refined

Overall, Insights still feels like the right tool for our organization. Things move to quickly to wait for annual evaluations and the interface is simple yet still captures the importance measures of the job. We are glad to be using it and excited to see how cultural will change the more it is used.

Pros

Insights combines and simplifies the performance and feedback cycle. Mission and vision, values and behaviors become regular topics of conversation. using the system is far easier than doing rigorous annual performance reviews. Clicking the buttons fun and easy. It is structured but allow for a lot of commenting which is very helpful. Not intimidating to use.

Cons

Since I already meet with staff weekly, sometimes the monthly meeting feels too frequent. We are not there yet but would like to use the system to tie into compensation. It would be good for the system to have a built-in way to do that.

Reasons for Choosing OpaConnect

Simplicity over ADP which felt like more of the traditional models. Not as gimmicky as Reflektive, which almost didn't seem like a serious tool, #1on1

October 2020

Katie from howard brown health

Company Size: 501-1,000 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

5.0

October 2020

Easy Reviews

Overall, I enjoy the softwar and think it is an easy and consistent way to connect with people.

Pros

I like that it tracks feedback month over month; I like that its very user friendly.

Cons

If you click out of a comment before saving, you lose the entirety of the comment. It's also hard to navigate between comments on a review.

January 2020

Lauren from Nisum

Company Size: 1,001-5,000 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Customer support

3.0

Functionality

2.0

January 2020

Feedback On Insights Jan 20

Overall I would say the software was launched (opa Connect) too soon. I felt like the deliverable was a 'beta' and we were working through the kinks as a customer rather than a usability team. The software has grown but there's still kinks that should have been addressed before anticipating that managers would be using this tool for quarterly reviews. I'd like to see much more dynamic product management, prioritizing fixing some of the above mentioned items, so that the tool could become seamless and therefore more productive. Further, I'd like to hear that UserGroups were invited to try the improvements in a test bed or similar activity. Prove to me that your standards are high and that you value my time as a customer.

Pros

I like the fact that the software is fairly 'light' in that the user interface isn't terribly heavy or requiring of multiple steps to complete a task as do many other programs. Also, I appreciate the different tact of Behind, OnTrack and Ahead as it introduces a fuller conversation - which is ultimately the end goal.

Cons

1) Completing a quarterly review and not having the individual employee review actually complete; bouncing back saying it wasn't done and sending out alerts to mgr and employee. 2) Displaying all the archive information when doing quarterly reviews - introducing visual clutter 3) Ease of finding simple things - last quarter's information 4) Syncing with calendar; Once a quarterly review was set and moved in laptop calendar, the EOY review didn't reschedule as expected. 5) Comment box has no line spacing - which looks like a uni-blob 6) Goals and responsibilities cannot be copied for next year 7) Formatting in the comment box beyond line spacing

September 2020

Carol from Howard Brown Health

Company Size: 201-500 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

September 2020

Overall Like it

Overall, it makes performance reviews and check-ins much easier and user-friendly

Pros

I like that it is simple and fairly easy to navigate - I like the goals function and the overall plan of the 1:1 concept. I like that it stores data so you can complete a performance review (have not gotten there)

Cons

I had a period of trial and error, and ended up creating a brand-new performance review for a staff member because they had not completed it before we "met'. It was a one-way workflow; it would have been nice to know this. I also had another error message that would not let me complete my review with my staff, and it took three days to hear back from support. Not crazy about scheduling a review before I work on it, but that's not a deal-breaker. All in all I like it and look forward to using it as a great performance tool.

Response from 20/20 Insights

Replied September 2020

Hi Carol, I apologize that it took us so long to get back to you. I'm going to look into that as it is not our practice to take so long. I'm glad you are using the tool and we are looking to change the way you can make changes to your review after you have finalized it. Thanks for the input, Kirsti