What is OpaConnect?

OpaConnect is a strategic performance management system for small and midsize systems. It helps to align business strategies with people growth and promote an environment in which employees can share ideas, track activities and implement strategic plans.

With OpaConnect, employees can view their roles and responsibilities, link their progress to company goals and monitor progress. Managers can communicate goals and objectives to their team members and map their performance against expectations. Employee dashboards provide personal and organization-wide performance at a glance.

OpaConnect connects employees to their immediate teams and to the peers organization-wide. The My 360 Feedback feature allows employees and managers to request and provide feedb...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

77 Reviews of OpaConnect

Average User Ratings

Overall

4.18 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(42)

42

4 stars

(42)

42

3 stars

(14)

14

2 stars

(2)

2

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 77 results

February 2019

Nancy from BPM LLP

Company Size: 501-1,000 employees

Industry: Accounting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

OpaConnect is the tool I've been looking for!

OpaConnect has given me a great framework for documenting conversations. This ensures that all parties are on the same page and provides employees with very clear expectations and outcomes.

Pros

I love OpaConnect because it allows me to communicate regularly with a team of consultants who all work remotely. I can easily see what projects they are working on, it helps guide our conversations so they stay on track, and is an easy way to tie individual goals and responsibilities into the bigger picture. OpaConnect allows me to set deliverables and expectations that are clear and provides a structure for more regular, meaningful conversations.

Cons

I would like to see OpaConnect more integrated with my Outlook calendar. While it does place the meeting on my calendar, I don't have insight into open timeframes for both parties when setting up a new meeting.

February 2020

JENNIFER from KIDS' COUNTRY

Company Size: 51-200 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

Functionality

4.0

February 2020

Pretty great tool to have

The honest feedback has improved- everyone is on the same page of goals and expectations which are set by employees. The measurements are the best part because the employee defines them and the manager holds them to the employee's own standards- there's no misunderstanding of standards. Coming to a final rating is great because there's no discrepancy as to what the outcome of your goals/progress is- this is crucial in pay for performance models. We were able to successfully roll out pay for performance raises using Insights.

Pros

I like the connection between team members- we can see how each person/team is contributing to our 5 year Strategic Plan. I feel the layout is very helpful and self explanatory (for the most part) to new users (i.e. what to write in the empty sections). The shout-outs section is a nice addition for team morale and recognition. I like that the process allows for managers and team members to be on the same page about progress- we utilize this system strongly in our Pay for Performance model that determines pay raises each year. I like the physical documentation of goals, growth, setbacks and feedback. I like that feedback can be requested at any time, from anyone in the organization. Staff love the man throwing confetti at the completion of things!

Cons

Archiving goals was a little tricky when staff moved from one site to another (had a different manager previously than at the time of archive). I had a previous issue with final ratings not showing up, although we pushed the celebration man button at the end of our meeting. I'm not sure how (or if i can) to delete notifications i never completed and are now old (someone requesting 360 feedback but it was a mistake) It can be timely to enter all information/request meetings/send notes back and forth, especially for new or older generation users. It can take away from the face-to-face time.

January 2020

Vivek from Nisum

Company Size: 1,001-5,000 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

January 2020

Feedback Review for Insights

We use for performance evaluation and setting up 1:1

Pros

1. I was surprised to see the number of features provided for performance evaluation. It was good to see a different section for Goals and Responsibilities. I like the feature where you could request for a 360 degree overall. 2. Clear Separation of concerns for "Me", "My Team" and Overall Company

Cons

1. The first and foremost is the SSO with Okta which almost never works. 2. It would be better if we are allowed to express free text while writing our goals which at this moment is restricted 3. It's filled with lot of features but then one has to explore by spending an enormous amount of time playing around with it. For example, I was trying to do performance evaluation for my team and it did not clearly show me where and how to give point on a scale say(1-5) 4. It would be nice if we have a pop-up with a recommendation on what to do next as when I am done with a topic. (Example if an employee fills in his goals, then encourage he/she to the next steps for setting up a quick 1:1 with his/her manager. There is a lot of scope here to explore which will improve the user experience

January 2020

Lauren from Nisum

Company Size: 1,001-5,000 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Customer support

3.0

Functionality

2.0

January 2020

Feedback On Insights Jan 20

Overall I would say the software was launched (opa Connect) too soon. I felt like the deliverable was a 'beta' and we were working through the kinks as a customer rather than a usability team. The software has grown but there's still kinks that should have been addressed before anticipating that managers would be using this tool for quarterly reviews. I'd like to see much more dynamic product management, prioritizing fixing some of the above mentioned items, so that the tool could become seamless and therefore more productive. Further, I'd like to hear that UserGroups were invited to try the improvements in a test bed or similar activity. Prove to me that your standards are high and that you value my time as a customer.

Pros

I like the fact that the software is fairly 'light' in that the user interface isn't terribly heavy or requiring of multiple steps to complete a task as do many other programs. Also, I appreciate the different tact of Behind, OnTrack and Ahead as it introduces a fuller conversation - which is ultimately the end goal.

Cons

1) Completing a quarterly review and not having the individual employee review actually complete; bouncing back saying it wasn't done and sending out alerts to mgr and employee. 2) Displaying all the archive information when doing quarterly reviews - introducing visual clutter 3) Ease of finding simple things - last quarter's information 4) Syncing with calendar; Once a quarterly review was set and moved in laptop calendar, the EOY review didn't reschedule as expected. 5) Comment box has no line spacing - which looks like a uni-blob 6) Goals and responsibilities cannot be copied for next year 7) Formatting in the comment box beyond line spacing

February 2020

Jessica from Homebridge

Company Size: 201-500 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

4.0

February 2020

Performance and Feedback Cycle Refined

Overall, Insights still feels like the right tool for our organization. Things move to quickly to wait for annual evaluations and the interface is simple yet still captures the importance measures of the job. We are glad to be using it and excited to see how cultural will change the more it is used.

Pros

Insights combines and simplifies the performance and feedback cycle. Mission and vision, values and behaviors become regular topics of conversation. using the system is far easier than doing rigorous annual performance reviews. Clicking the buttons fun and easy. It is structured but allow for a lot of commenting which is very helpful. Not intimidating to use.

Cons

Since I already meet with staff weekly, sometimes the monthly meeting feels too frequent. We are not there yet but would like to use the system to tie into compensation. It would be good for the system to have a built-in way to do that.

Reasons for Choosing OpaConnect

Simplicity over ADP which felt like more of the traditional models. Not as gimmicky as Reflektive, which almost didn't seem like a serious tool, #1on1