Planday Software

4.43 / 5 (49)

Our advisors have recommended this product 18 times in the last 30 days

What is Planday?

Planday is a cloud-based employee scheduling platform suitable for businesses of almost any size or vertical. In addition to scheduling, Planday also allows managers to oversee employee hours, vacation requests, shift-swaps, payroll and employee communication.

Businesses can copy schedules week after week, rather than manually creating them each time. By providing a comprehensive overview of employee shifts, businesses can optimize their schedules to avoid overstaffing and excessive payroll costs.

Planday’s location-specific clock-in function allows employees to clock-in from any device upon arriving at work, giving administrators a full view of exact hours worked. This gives managers a more accurate overview of expected payroll and revenue fore...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

48 Reviews of Planday

Average User Ratings

Overall

4.43 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(32)

32

4 stars

(9)

9

3 stars

(6)

6

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 48 results

May 2015

Lonnie Lykke

Industry: Medical Practice

Time Used: Free Trial

Review Source: GetApp


May 2015

From Nokia to iPhone

We're a large (25+ personal) dental clinic placed in the center of Copenhagen, Denmark. We strive to work as productive and efficient as possible, with quality and costumer service as our key words. As a manager I used to spend several hours a week, both at work and outside work, doing schedules using exel, to make sure every shift was covered. Usually I would spend my Easter puzzling the schedule for the upcoming summer holiday, ringing and texting assistants to sort out who I could fit in where there was a gap. Those days are over, and even though we've used Planday for more than a year now, both my assistants, my boss and I'm still pleasantly surprised by how easy Planday is to use. I would recommend Planday to any business with hourly scheduled staff. Planday is like when I got my first iPhone!

Pros

I must admit I was a little suspicious at first, starting something new, but that changed quickly. The introduction we got, the service and help was (is!) worth 5 stars. Planday is very easy to use, very userfriendly. The ability to customize everything is great. Easy to navigate around.

Cons

I've been thinking about this for a long time now and I simply can't find any cons.

Response from Planday

Replied June 2015

It is very much appreciated that you took the time to write us such a great feedback. We are happy that you are satisfied with the system and the help that you have received during your introduction and in the time after.

July 2018

Erica from General Dentistry

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2018

Great Add-On for Practice Mgmt Systems Missing HR Functionality!

My office uses a practice management system with next to zero HR functions, a terrible time clock, and no integration with platforms from other vendors. We were looking for a platform that would allow employees to see their schedules, request vacations, switch shifts, etc. we also wanted a time clock that integrated with quickbooks. PlanDay lets us do all of this quickly and easily. We have been able to literally cut our time spent on payroll by over 50%, and reduce scheduling time by at least 1/3. The other features have also helped us streamline, organize, and centralize our HR activities while going paperless. The app is user friendly and our employees love using it, weve even noticed a recognizable boost in employee morale since starting PlanDay

Pros

Great sales, customer service, training, and tech personnel! Everyone is extremely helpful, knowledgeable, awesome at responding very quickly with easy to understand, concise yet complete answers. No pushy attempts to up sell, wanted to give me only the functionality I actually needed. Looked at several different platforms, PlanDay was by far the most user-friendly and visually appealing. Time clock feature syncs super easily and accurately with QuickBooks for Payroll, and employees love being able to clock in on their smartphones. LOVE the reporting feature that tracks attendance tardiness and other metrics for direct input into performance reviews. App is fantastic and employees love it. Provides pretty much all the functionality we need to go paperless with most of our HR functions - scheduling, shift changes/time off requests, payroll (via quickbooks sync), keeping track of benefits, personnel files, etc.! Has saved us significant time and money spent on HR!

Cons

I do wish there were some additional things I could do and more parameters/constraints I could add within the scheduling function to make things quicker and catch certain potential errors. For example, Id love to be able to put in certain legal requirements/constraints and have the scheduler not allow me to break them (e.g. lunch for each employee must be no later than 5.5 hrs after shift start). Not really a huge deal, would just be a convenient accuracy check for me. Also wish I could send invites and more things via SMS for those without smartphones without employee needing to be charged.

August 2016

Melissa from Louie's Restaurant

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2016

LoveLoveLove PlanDay!

PlanDay was the best decision we made this year. Easy, fast and user friendly for both management and employees!

Pros

We'd been looking for an online scheduling tool for the last few years, but all of them provided only information from the employee's point of view. PlanDay was the first (only?) to provide the ability for us to toggle back and forth from the employee view to the management, or "position view". Moreover, the customer service is beyond compare. What an incredible tool PlanDay has been for us!

Cons

We have 2 requests: 1) We would love to have the capacity to block employees in advance from being scheduled on future shifts. For example, if an employee wants to attend their family reunion in October, we'd love to have the capacity to block those shifts NOW to prevent them from being accidentally scheduled in October. While the employee has this capacity, we would prefer to have it as well. 2) Similarly, since students comprise at least 50% of our staff, we would love, as managers of PlanDay, for US to have the capacity to block out certain portions of certain days for our staff who are students taking classes in school. Again, this would prohibit them from being accidentally scheduled while they're in class. Again, while employees have this capacity, we would prefer to have it as well.

Response from Planday

Replied October 2016

Hi Melissa, Thanks for your review! Always wonderful to hear from our happy customers. Regarding your requests, there is actually a way to do this within the system. Your Activation Consultant will be reaching out to you shortly to help you set this up. Also, have you heard about our Ambassador Program, where you can earn money for recommending Planday? You can learn more about the program here: http://planday.com/ambassador Thanks again! Jennifer

May 2018

Marta from Olson's Baking Company

Company Size: 51-200 employees

Industry: Wholesale

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

2.0

Functionality

2.0

May 2018

I can't say enough about how much I dislike this product. There are constant issues and glitches.

The scheduling module works pretty well

Pros

The scheduling feature is easy to use and works pretty well. The templates make it easy to duplicate schedules that are used often.

Cons

The way it calculates union time premiums, the numerous glitches that happen frequently, the daily reports that don't show weekly overtime until the last day of the week, they can't get me in the right time zone so the next day shows up as today after 3pm

September 2017

Michael from Rosemont Health and Fitness

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

Very user friendly, great organizer, creates easy communication between management and staff.

Pros

The App makes it very easy to keep scheduling organized. Very user friendly. After a short period of time getting used to Planday you will feel very comfortable. Customization for every aspect of the App makes it very easy to use the things you want and filter out the things you don't need. Allows for easy communication access between all users, from staff to management.

Cons

There are no major issues with Planday. One thing that would make it easier for the staff, is plugging in their availability over the course of time versus having to select each day off for the remainder of the calendar. For example: If you want to request availability for being off every Tuesday from 12-5 for the next two months you have to manually enter each Tuesday's availability. Instead of being able to select the date range one time.

Response from Planday

Replied September 2017

Dear Michael, Thanks for your review of Planday! We're happy to hear that you're enjoying the app. Thank you also for your suggestion about a recurring availability feature - I've passed this on to our Development team. Thanks again!