SentricHR Software

4.11 / 5 (97)

Our advisors have recommended this product 9 times in the last 30 days

What is SentricHR?

SentricHR is a cloud-based Human Resources (HR) and payroll software designed for midsize and large businesses. It offers core HRIS, benefits, recruiting, talent management, time and attendance, absence management and payroll.

SentricHR empowers you with features to help your small to medium-sized business (35 to 1500 be strategic and simplify your HR processes. Transform your workplace with complete HR software that includes Paperless Onboarding, Document Management, E-Signatures, Payroll, Benefits, and more.

SentricHR lets you do more than manage data. It offers a secure, web-based HR software that is mobile-friendly. That means your employees can manage their information anytime and anywhere.

SentricHR features Document Management and E-Sig...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

97 Reviews of SentricHR

Average User Ratings

Overall

4.11 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(42)

42

4 stars

(32)

32

3 stars

(16)

16

2 stars

(6)

6

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 97 results

February 2019

Melissa from Synergy Physical Therapy

Company Size: 201-500 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

My first choice in Payroll and HR Software

Overall, this is the most comprehensive, yet user friendly, HRIS/Payroll system available. Having working with almost every large payroll product on the market over my 30+ years in business, the fact that I have implemented SentricWorkforce in the last 3 companies that I have worked with will be an indicator that this is a quality product, supported by a quality team of programmers, implementation specialists, and customer support and service providers. SentricWorkforce allows our company to drive supervisory responsibilities down to the managers that need it, while providing HR and Finance the confidentiality necessary to maintain our team members' privacy of information.

Pros

SentricWorkforce is a well-designed and well-rounded HRIS/Payroll System. The integration between Time and Labor Management (time cards) and HR (benefits, time off plan, performance) is seamless and makes running payroll a breeze. The Time Off Plans, electronic forecasting, requesting time off, and approval process is always a "fan favorite" with the company employees, and they like being able to manage their own demographic information, direct deposits, tax information, etc. As an Administrator, the wealth of stock reports, along with the ability to write ad hoc reports, means that I can always have the information I need, when I need it.

Cons

The one area where the software can be better, and rumor has it this is being add for a future release, is in providing calendar view of schedules and time off, both departmentally and company-wide.

November 2019

Alissa from Fisen Corporation

Company Size: 11-50 employees

Industry: Mechanical or Industrial Engineering

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2019

Very User Friendly

Sentric makes payroll so easy for us to process.

Pros

I like that the software has a nice appealing layout. It is easy to use and easy to navigate. I like that employees can go into the software and request their own days off and view their own paychecks. I love the technical support team - they are always so patient and understanding. They are there to help you learn the software.

Cons

I think the reports are a little hard to understand at first. Setting up benefits can be a little troublesome until you know what you are doing. While some functions are user friendly some functions take instruction and practice. This is not meant not deter any potential users, keep in mind that Sentric has amazing customer support. They will call and walk you through any procedure.

May 2018

Brenda from Cascade Connections

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

5.0

May 2018

I like working with Sentric and have found the reps to be accommodating and friendly.

Pros

I have found Sentric to be fairly easy to use and your reps are generally pretty quick to respond to questions.

Cons

I think that sometimes questions or requests are lost in translation when it comes to email. There have been times when what I have attempted to communicate has not being interpreted correctly. That can be frustrating, although you do have some reps who will pick up the phone and call to be sure that everyone is on the same page. We have learned allot about the software through trial and error. There are probably many more benefits to using your program that we just have not figured out yet. It would be very nice if you would offer more training in all the aspects of using Sentric.

May 2018

Derek from Entertainment Earth, Inc.

Company Size: 51-200 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

3.0

Functionality

2.0

May 2018

The entire platform needs an improvement from web portal to mobile application.

Adding data into a central location.

Pros

I like that I can see my PTO and W2 information. I can easily review my teams hours for the previous and current pay period.

Cons

* Mobile application on android is flakey and disconnects constantly even though GPS /location services are enabled. * There are many times I used the mobile app and it caused multiple punches which in the end annoys me and HR to fix. * Everytime I submit a review for an employee, I get an error to contact the system admin. By the way I am the director of IT and this is super annoying to have managers call my department for software that is not managed by us. * after submitting a review the format is stripped and becomes a huge paragraph and hard to actually conduct a review. You should keep the format or all HTML. * Employees that are salary should be able to manage there own time and fix there mistakes in punching in and out. I have to review and approve anyways later for payroll. This is an extra step that causes distractions for both management and employee. * The web interface is not responsive. * the home page should nit display any sensitive information, because when I am conducting a review, I have to login to my account. Employees should never see my PTO. * Its easy to see how much hours my employee works in time and attendance, but its harder to see my own time per pay period, Why? * It was not intuitive to find how to create additional punches or modify segments. having an icon or visual display would help. I have more to add, you can give me a call.

November 2019

Agnieszka from Animix

Company Size: 11-50 employees

Industry: Machinery

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Easy to use, great technical support

Pros

It is easy to use, Sentric works consistently on improving, adding new features and staying up- to-date with its software. Customer service is prompt, and always very helpful and response time is quick.

Cons

few glitches after updates, but nothing major