Spark Hire Software

4.71 / 5 (58)

Our advisors have recommended this product 3 times in the last 30 days

About Spark Hire


Spark Hire is a cloud-based video interviewing platform for HR departments and staffing professionals with options for one-way pre-recorded interviews or live interviews. Other features include branding customization, video interviewing ROI analytics, collaboration tools to comment, rate and share interviews with others on the hiring team and open-invite interviews that can be implemented in a variety of outlets, including job boards and social networks.

Users can also add custom welcome videos for candidates, tag interviews for searching capabilities and handle applicant rejection management all within the Spark Hire platform. All interviews (live or pre-recorded) can be played back at any time to review a candidate’s responses. Pricing options are also flexible, with separate, customizable packages for small, medium and enterprise-level firms.

Spark Hire also includes a mobile app for iOS and Android devices so that applicants can do their interviews on the go.



Read More

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

58 Reviews of Spark Hire

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(41)

4 stars

(16)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-20 of 58 reviews

Do you use this product?Write a review

July 2017

Scott from Vyral Marketing

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

Spark Hire has been an amazing addition to our hiring process to truly filter and find the motivated

What is great about using Spark Hire is that it is so seamless and easy to use. You can jump in and review 15 candidates in less than 30 minutes and get a feel for how these people communicate. One of the biggest things when hiring people is getting below the surface and understanding the 80% of who they are. Its called the iceberg affect. When you interview in person you are only usually getting the best version of that person, the 20% as you would say. Well, when you add Spark Hire to your hiring system it forces your candidates to be genuine and real because most people are uncomfortable on camera which in turn allows you to see the authenticity of that person to make sure that they would be a culture fit for your business and worth taking to the next step of your interviewing process. Additionally the software is so simple to use and to rate your candidates and leave notes so that you can have multiple people in the account and know what is going on with that candidate even if they were not involved in the interview process. Spark Hire has been a huge value add for our business and it is very affordable.

Pros

What is great about using Spark Hire is that it is so seamless and easy to use. You can jump in and review 15 candidates in less than 30 minutes and get a feel for how these people communicate. One of the biggest things when hiring people is getting below the surface and understanding the 80% of who they are. Its called the iceberg affect. When you interview in person you are only usually getting the best version of that person, the 20% as you would say. Well, when you add Spark Hire to your hiring system it forces your candidates to be genuine and real because most people are uncomfortable on camera which in turn allows you to see the authenticity of that person to make sure that they would be a culture fit for your business and worth taking to the next step of your interviewing process. Additionally the software is so simple to use and to rate your candidates and leave notes so that you can have multiple people in the account and know what is going on with that candidate even if they were not involved in the interview process. Spark Hire has been a huge value add for our business and it is very affordable.

Cons

The one thing that I would say is to make it easier to Rate a candidate overall not just from video to video. I know this is an option but making it easier to find would be helpful.

September 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

We love Spark Hire!

I am extremely happy with the Spark Hire product.

Pros

Working in HR for a large organization with multiple locations makes it difficult at times to coordinate the interview process. But instead of me providing my feedback, I'd like to share some of the comments I have received from various departments in our organization regarding the Spark Hire video interviewing platform.

"I thought the process was pretty revealing actually. As the viewer it was interesting to see how they handled the format-their comfort level with answering the questions within the time limit, and if they looked in the camera (or not)."

"I found that Spark Hire was very convenient to use and gave me a way to do an initial interview of a large number of candidates in an efficient manner. Since I tend to have large candidate pools, the videos were able to give me an initial assessment to determine who I wanted to do in person interviews with. Particularly effective when dealing with out of area applicants."

"Excellent tool that allowed us to consider more candidates. Previously we had to select 7 or less and coordinate a group schedule to interview face to face. Spark hire allowed us to consider 28 candidates remotely and at each interview panel members pace."

"I really liked using the Spark Hire Video system as it allowed me to review the candidates on my own schedule. I could also review the videos a second or third time while I was reviewing the resumes and applications. "

Cons

Again, I'd like to share feedback I have received from hiring managers. Keep in mind some of these may just be viewer/reviewer error.

"A good candidate might get screened out if they are not as tech savvy as other candidates. That might be fine for a tech job but not a relevant for others."

"What I didn’t like was the review options within Spark. It was essentially a STAR ranking system with comments. Once submitted, you cannot go back and make edits."

"I wish the view of all the videos showed me some kind of summary of how I ranked each person (and even the comments I wrote)."

March 2018

Artem from Board of European Students of Technology

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Manager, Inside Sales

We are trying to accomplish a few different things with Spark Hire. First and foremost, we want to widen our candidate pool. The positions where we use Spark Hire usually have 100+ applicants. Typically we would bring in only 5 of those candidates to interview in-person, but by using Spark Hire's one-way interview feature, we can widen our net and video interview up to 20 candidates. Many times we end up hiring someone who would not have gotten an in-person interview had we only selected the top 5 candidates.

Pros

Sparkhire is a good platform for video interviewing. Whether you're using it for one position or multiple positions, it can handle the job. It's user interfaces are intuitive and the functionality allows us to do many things. In fact we don't even take advantage of all the software is able to do. The one-way interview feature is by fare what we use the most often. It allows us to interview more people to begin with. The set up of the interviews is easy and the feature that lets you record video intros to any question you send is very nice as well.

Cons

The pricing for this software is different. You pay based on the number of jobs you want to use it for at the same time. Since our hiring goes in cycles, many times we only need it for one job, but sometimes we need it for up to 5 jobs. We end up paying for 5 jobs all throughout the year since that is the max number we might need, but we only use it for 1 job much of the year. There are some little features that could be improved, and we'd love for Spark Hire to tie into our current application system (it does some but not ours), but overall we like the product.

August 2018

Christopher from Cimarron Software Services, Inc.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

A Very Useful Product

A Flight Controller interview takes up the time of anywhere between 2-6 of NASA's mission-critical personnel. Before using this software we would schedule interviews based solely on resumes and pre-screens, which cannot give you enough information. While this does add a step, it helps immensely with our ability to submit qualified candidates.

Pros

It is amazing to be able to judge a person communication skills before taking up upper managements time in a lengthy interview. We mainly use this software for Flight Controllers at NASA's Mission Control Center. Interviewing with a camera, especially for the first time, can be stressful. This is something Flight Controllers must be able to handle and adapt to. While a person can have an amazing resume, it doesn't truly represent the candidate's communication skills.

Cons

The only issue I have is having to ask the candidate to upload their own resume. I would like to be able to add a resume to a video so management has easy access.

February 2019

Oscar from Boomsourcing

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Spark Hire is Vital to Saving you time in the Hiring Process

This is a very well thought out and developed product. The management team does a great job of following up with you and making sure that you have all of the tools to make this tool a vital part of your hiring process. I highly recommend this software and guarantee that it will save your team time and money both going through the interview process as well as employee turnover.

Pros

-Very User-Friendly and clean interface
-The video interview tool is very complete and easy to use for both user and admin
-Takes time away from doing a complete phone screen
-Very customizable to show off your brand
-Has a built-in scheduling tool that helps with the candidate booking a time (if approved) to interview with you
-Amazing Customer Service and support that walk you through the entire set up process
-A dedicated Account Manager that follows up regularly
-Built-in interview questions that allow for a thorough screening process

Cons

-There are occasional blips that cause the video interview not to save (very rare, but happens)
-Getting the candidates used to this kind of "phone screen" /pre-interview process takes a bit, but Spark Hire provide pointers to help mitigate any confusion

October 2017

Beth from Daxko

Company Size: 201-500 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2017

Great value for video interviewing!

Pros

When we were reviewing video interview platforms, I was surprised by how much fluctuation in price there was. Some of the other vendors had a few more "bells & whistles", but they were, for the most part, unnecessary - and the price they were charging was significantly higher than Spark Hire. We've used Spark Hire for 2 years now, and they have certainly met our needs for a video interview platform, and at a great price! They also integrate with several ATS platforms, which is convenient. The support team is very responsive and helpful, and my account rep is fantastic.

Cons

The only thing I wish I could add is an option to save a filter, so I can always start on the page with just my interviews, or just active jobs/open interviews. Other than that, I can't think of any "cons".

August 2018

Jillian from Encore Fire Protection

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Spark Hire is the best thing we have done for our in-house recruiting efforts

We no longer waste time phone-screening candidates. Every resume we receive is acknowledged with a request to complete spark hire. The completion rate is around 23% but with the number of applicants we have, 23% is more than enough.

Pros

Spark Hire is seriously THE BEST thing we've done for our in house recruiting efforts. It has allowed us to dramatically increase the number of candidates we are able to thoroughly screen while simultaneously reducing the time and money associated with doing so. Since adding Spark Hire in December, we've increased our candidate review rate by +24%. Cost per applicant has been reduced 9% and cost per hire is down 13%. On top of that, their customer service is incredible.

Cons

Very few negatives. Occasionally we've had bugs - which are quickly corrected. And we've come up with a few ideas that could improve ease of use but nothing that has dramatically impacted our overall experience.

July 2017

Marikaye from Come Recommended, LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

Significant time saved with improved candidate review process

Faster higher process. Saved time and resources. Better quality candidates moving forward through our hiring process. Able to collaborate more as a team to identify the best candidates.

Pros

As a virtual company, I love the ability to 'meet' the candidates and more strongly identify their cultural fit prior to a phone interview. Prior to using Spark Hire's one-way interviews, we spent significantly more time on phone interviews. With the one way interviews, we now can 'meet' the candidates, have questions that give us greater insight into a candidate from just their resume/cover letter, and allow the candidate to present their best self to us in a setting that's most comfortable and convenient for them. Too, we love that we can easily share the recordings with our team to have a more collaborative process.

Cons

For live interviews we involve our team, and being virtual we're not in the same location. With current system, can't currently have everyone on one live interview together.

July 2017

Amy from All Web Leads

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

The best technical support and customer service!

Cuts initial interview time in half (or more), candidate can complete at their convenience, recruiter can review at their convenience, gives a good sense of how serious the candidate is without having to schedule a formal face to face meeting. When 2 people interview over 1000 people a year, this is HUGE!

Pros

Spark Hire took a 45 min phone interview to a 10 min video interview and a 10 min phone interview (only for the videos we approved)! Cut the time in half and have a better understanding of the client - win win!

Cons

Many times our candidates don't have the internet speed for a clear connection. Sound and video quality is shaky then.

August 2018

Ryan W from Christian Care Ministry

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Spark Hire Review

I have used Spark Hire for nearly 3 years. They have been outstanding in everyway!

Pros

Spark Hire allows me to quickly and confidently review candidates as well as share with hiring managers. We don't spend time in interviews without having confidence that we will get ROI on the time spent.

Cons

N/A. I researched all of Spark Hire's competitors and I made the decision to use Spark Hire.

October 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

User friendly and easy to use!

Pros

You can use spark hire for a video screening for canidates. I love the simplicity of spark hire. Screening candidates has never been this easy. You will be able to see the gesture of the candidates while they are answering as if it was a face to face interview. Good thing about it, is that you'll able to disguish those who are really interested and motivated.

Cons

Not that much negative to say! I think it will be best if they'll make it easy to access on mobile phones

August 2018

Kelly from Apex Fun Run KC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

Sparkhire - We don't hire anyone without it!

Our overall experience with Sparkhire has been awesome! We literally use this as our first line in our interview process. Some people won't even click on the link, or do but never complete it...it let's us know those are probably not individuals that would be a great fit for our company. Then those that do complete the Sparkhire, we're able to see them and evaluate from a high level if they'll be a good fit, prior to sitting down with them face to face! I wouldn't use anything else to do our hiring! It's been a huge life/time saver for us!

Pros

We use Sparkhire to interview EVERYONE of our employees. This is the first thing they have to do! It's incredibly easy to use and I love the format!

Cons

I wish it were user friendly from my phone. I find it difficult to use trying to flip from one question to the other on my phone.

February 2015

Josh from FluentStream Technologies


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2015

A major improvement to our hiring process!

Pros

First off, the concept of a video interview platform is absolutely brilliant. Everything is intuitive and the platform has several flexible options for holding the video interview. We prefer the one-way interview because it allows us to get a glimpse of many different candidates for a position. I love that that Spark Hire is very proactive with their customer interactions, and even bumped us up to an upgraded plan so we can try out other features.

Cons

There have been a couple bugs in the interface here and there, but it has never impacted the full functionality and Spark Hire appears to resolve them quickly. To me, small bugs like that are a sign of a smart company that is always developing on their software platform to make it more functional to their customers.

January 2018

Vicki from ADK Executive Search and Consulting

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

No More Scheduling Video Interviews

We have coached our candidates on the best practices to employ when utilizing SparkHire's self directed video application. This has saved us a huge amount of time, and our candidates love it because they can complete their interview on their own time.

Pros

In the past, when we wanted a video interview with a job candidate, we had to email back and forth to find a time that would work for both the interviewer and the interviewee. We are a recruiting firm and often schedule several interviews each week. Spark Hire is a self directed program that allows our job candidates to access the recording interview on their schedule and answer prewritten questions. We no longer have to worry about schedules.

Cons

Job candidates are a bit wary of the software, and not entirely sure how to use it. Without a "real person" on the other side of the camera, they can sometimes appear stiff or stilted, and they often have trouble allowing their personality to shine through.

August 2018

Kelley from Spotless. by J. Ferrari

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Game Changer

We are a commercial cleaning company and need to constantly hire - previously this was a huge headache and time waste each week and many of the candidates would not show up at all or would not be good candidates for the position when they did. With Spark Hire we get to screen the candidates before spending the time to go and meet someone - we can see the quality of the candidate and know what to expect before meeting them in person. Additionally, we have found the no-show rate has dropped almost 100% because we find that those who are willing to go through our other steps, culminating in taking the time to film a video interview are typically better candidates overall and more committed to getting a job.

Pros

We LOVE Spark Hire for the amount of time and headache it has saved us. Being able to review candidate interviews at our convenience as well as see the candidates before determining whether or not to meet them in person is huge.

Cons

There's really not anything I dislike about the software - it meets all of my needs at this time.

October 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

October 2018

Spark Hire is the Ultimate Choice for Interviewing Candidates Virtually

Pros

I prefer to screen the applicants through video conference calls before having them meet me in person. I can do this in the comforts of my own office and be able to select who will be called for the next round of interviews. I found Spark Hire Talent to be very user-friendly and helpful while I navigated through their site. I had to interview applicants from other countries and it was very convenient for me to set-up the call. After the process is done, I can rate the candidates and include my feedback which is viewable by the managers who want to interview them. The whole process was smooth.

Cons

The quality of the sound can get choppy at times which can be irritating if you’re in a middle of obtaining an answer from the applicant and she needs to repeat herself. Not sure if the connection is from my end or the applicant’s.

July 2017

Randy from American International Schools

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2017

Spark Hire is an effective, user-friendly and affordable option for acquiring video applications.

Through Spark Hire I am able to more efficiently and accurately screen applicants, which bolsters the conversion rates of my candidates for my clients. This, of course, makes me look good!

Pros

What I like most about Spark Hire is that it's so easy to use both for applicants and for recruiters or HR teams. Also, I can easily customize every aspect of the entire process down to the last detail.

Cons

If Spark Hire would "self-integrate" an Applicant Tracking System or at least the very basics functions of an ATS, it would be the perfect platform. One specific example is to view a video application and being able to immediately and seamlessly send a "customizable" email template to candidates. This is because specific thoughts/ideas/suggestions come to mind that are unique to each applicant and it would be extremely efficient and productive to be able to spontaneously write to/communicate with them.

August 2018

Jeff from OB-GYN Associates

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Its a valuable that we have used to help us get to the best candidates quicker.

Pros

I love how it helps screen candidates and allows us to quickly get a read on the people applying. The support has been really good as well. Rep has been very helpful in getting us what we need and giving good advice.

Cons

We have had very little issues. - So not much to say here.

December 2018

Bailey from Rose-Hulman

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

December 2018

Certainly Useful, but Not as Personal

Pros

Overall, this is a great and efficient app for HR to speed up the interview process. I can completely see why departments choose to use this system. The best part is simply the amount of applicants that can be reviewed in such a short amount of time. In the past, you were limited by time and resources, but this software gets rid of those issues. It is also helpful to be able to go back and review an interview again, which obviously isn't possible with an in person interview outside out notes.

Cons

The main negative I have with this is that it takes the personal interaction out of the initial interview process. Obviously, after initial screening, you would then move into phone or in person interviews, but you would just hate for someone to slip through the cracks because of an awkward video interview.

January 2018

Denise from Small World Recruiting

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Spark Hire is fantastic

Video is the future and Spark Hire made it both easy and affordable for a small boutique recruitment firm to offer the tool to our candidates and clients.

Pros

Easy to use
Customizable/Brandable
Lots of training and available training info
Super Quality
Phone App for candidate use
Affordable
Great, great, great support
People 18-50 were comfortable using the platform

Cons

We stopped using SparkHire because our clients did not find the value and weren't watching the candidate interviews.

We found some candidates over 50 years old struggled with the technology and weren't comfortable taping themselves. It didn't help to "highlight" them as a candidate.