What is Synerion?

With modules for time and attendance, staff scheduling and more, Synerion Workforce Management Solutions suites are suitable for organizations of all sizes looking to cut labor costs and automate worker attendance. 

Able to be deployed on-premise or through the cloud, flexibility is a point of emphasis. Employees can clock in and out through any device, and time off requests can be submitted, tracked and approved in-suite, with the ability for workers to attach relevant documents, such as medical certificates.

Business intelligence functionality is also built-in, allowing users to graph and track trends in organizational performance. Viewing and updating data are kept independent to ensure data security, and real-time alerts ensure workers remain...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

41 Reviews of Synerion

Average User Ratings

Overall

4.78 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(33)

33

4 stars

(6)

6

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 41 results

April 2020

Mike from Virginia Imports, Ltd.

Verified Reviewer

Company Size: 51-200 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Great product

Can review OT, hours spent on a daily, weekly and monthly basis. Can look at the whole team or an individual employee. We can adjust any of the areas that will benefit us when discussed with a Synerion team member.

Pros

Easily used on a daily basis, customer service on questions is a one on one meeting with an expert on their product, always looking to improve their product, and webinars often to cover any changes they make in their product.

Cons

I did not have any least liked concerns about the product because it was implemented easily and fixed a big opportunity in our hourly payroll punching and reporting.

Reasons for Choosing Synerion

Customer service responded quickly and made us feel important and that our concerns and needs could be met using their product.

November 2017

Yvette from Brooklin Concrete Products Corp.

Verified Reviewer

Company Size: 201-500 employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2017

Excellence in Customer Service

I would recommend this company to any firm looking for a well support time keeping solution.

Pros

The product meets our needs at the current time and the company goes out of their way to inform you of any upcoming changes. My favorite part of this system is the customer support. They go above and beyond to help their customers. You could not ask for better support services!

Cons

The product is a bit complex in some areas so takes some training. The training and customer support given by the company more than make up for this. The sad part is it will no longer be supported at the end of this year so an upgrade in product is required. But Synerion has gone out of their way to keep us up to date on this and what is required to upgrade.

February 2016

Carmen from Kuntz Electroplating inc

Verified Reviewer

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years


Ease-of-use

3.0

Customer support

4.0

Functionality

3.5

February 2016

New Synerion users

Pros

I really like that the forepersons can manage their employees. I like that they can see who is coming up for holidays.

Cons

What I like least about this product is that when you deviate from your usual page by mistake it is not clear how to return to your page. The title of the pages are not the same you have Time and Attendance on one page and Attendance Management on the side bar. I don't like how you have to pull up or down the page every time you log on, I wish it would stay the same when you logged off. When booking a vacation day for salaried employees there should be a easier way to make adjustments after the fact to reflect an accurate vacation balance.

May 2020

Jean from Acier Fati inc / Fati Steel inc

Verified Reviewer

Company Size: 51-200 employees

Industry: Mining & Metals

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Great product to manage your workforce and populate your payroll system

Great workforce management system. It's very easy to install and very flexible. You can easily adjust it to your needs.

Pros

Synerion is a very intuitive system which is very easy to use for employees, managers and administrators

Cons

No much to be improved. Synerion also offers regular updates and info sessions on new features.

Reasons for Choosing Synerion

Was suggested from one of our business partner and was working well with our payroll system.

February 2017

Sharon from MW Canada Ltd.

Verified Reviewer

Company Size: 51-200 employees

Industry: Electrical/Electronic Manufacturing

Time Used: Less than 12 months


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

February 2017

Synerion easy to use Time clock

A little rough getting everything set up and running the way we were used to, but support helped the best they could to work out the quirks that we needed. Set up is always a bit of work with any new system for programs so the Synerion team did well. Very happy with the system. Less problems with this system then our old system. Synerion is easy to use and has lots of options to use. We have been able to keep track of a few things all in one system now.

Pros

Quick clock to system updates

Cons

Finding a report for Absences to match what we want. Want a report that gives us late in, early out,absences with written reasons and any long lunches or long breaks taken. The gentleman on the phone for review was helpful in finding a report that covers all but the long lunches and long breaks.