BrightPay Software

4.88 / 5 (277)

About BrightPay


BrightPay is an on-premise payroll solution built for small businesses in Ireland and the United Kingdom. Features include flexible payment schedules, customisable additions and deductions and automated HMRC payments, among others.

The BrightPay user interface makes payroll simple by giving visual priority to common payroll tasks, such as finalizing and exporting payslips, and showing or hiding various features depending on their relevancy to the user. The platform also scales so users can run unlimited payments, additions and deductions for an unlimited number of employees. BrightPay’s flexibility also allows users to run multiple payment schedules at the same time.

Full support for qualifying pension schemes from the National Employment Savings Trust (NEST), NOW:Pensions, The People’s Pension and Scottish Widows is available in BrightPay. Once pension schemes are set up, employees can automatically enroll. Users can also process opt-out requests and issue contribution refunds.

BrightPay is compatible with any Windows computer and full HMRC recognition ensures calculations are completely accurate.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Windows 2000, Windows 8

277 Reviews of BrightPay

Average User Ratings

Overall

4.88 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(245)

4 stars

(29)

3 stars

(3)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 277 reviews

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September 2016

Caroline from Pump Technology Ltd

Company Size: 1 employee


Ease-of-use

5.0

Value for money

5.0

Customer support

4.5

Functionality

5.0

September 2016

Intuitive to use, great value, everything you need to run payroll

Pros

This software covers all aspects of payroll including the new pension auto enrolment, expenses and benefits, sickness, maternity all subjects in one easy to use product.
I am not a computer buff but this works for me and I can understand it very easily.
The price is amazing we have several companies under one umbrella and usually this would cost a great deal more.
I like the help from BrightPay which can be found on their website and I have emailed for assistance and this has been a clear quick response both times.

Cons

I haven't found anything that I am not happy about as yet - I did call once over an Irish bank holiday and spoke to a chap I found difficult to understand because of his beautiful soft Irish accent ...

May 2017

James from James Killoh Transport

Company Size: 11-50 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2017

Brightpay Payroll

I had been a Sage 50 Payroll customer for around 20 years but found it getting ever more expensive and difficult to get in touch with customer care when you needed them with lengthy waits on hold. I needed to renew my Sagecover and they wanted to put me onto a monthly subscription, the amount they wanted just did not represent good value for money to me so I started to look at other options which was a big decision after using the same software for so long and having to learn another product from scratch . I trialed Moneysoft which also gets good reviews but I didn't really like the very old fashioned 1980's looking interface very much although it did the job. Then I tried Brightpay and was immediately impressed, it covers all the features I need including RTI and Auto Enrollment at a fraction of the price of Sage for the amount of employees I have. Moving data from Sage and setting things up took a little bit of time but this was mostly double checking everything was correct. The user interface is great and I find it easy to use, it's not quite so in depth as Sage so maybe misses a few features but this makes it less cluttered and easy to learn and operate. Also there's no need for dedicated stationery everything can be produced on plain paper which is another cost saving. I had a couple of initial queries and customer care answered these promptly. I would highly recommend this product, it's fantastic value for money.

Pros

Nice modern user interface.
Easy to learn and operate.
Covers RTI and Auto Enrollment.
No need for dedicated stationery.
Excellent value for money.
Fixed yearly fee includes all legislation and feature updates and support.

Cons

Would be nice to be able to attach documents to employee records i.e. contract of employment, disciplinary letters, etc.

October 2016

Eamonn from Car & Audio Tune Ltd

Company Size: 2-10 employees


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2016

Brightpay Auto Enrolment and RTI Ready Payroll software

I have never come accross such a user friendly software product. Every box and heading is self explanatory. Transfer from Basic PAYE Tools, set up and running has been so easy. The software is completely free for up to 3 employees. This suited us initially. Any small queries I have had have been dealt with in a timely and efficient manner demonstrating how utterly professional and committed to excellent customer service Brightpay are. Although Brightpay were already linked to about 10 Pension providers (including NEST, Peoples and NOW), we decided to use an Auto enrolment pension scheme which wasnt yet linked to the software but Brightpay developers worked like trojans to get it up and running in time for our staging date. There were a few teething problems with online pension contribution filing, but I just had to send a copy of my files by email so the developers could see what was going wrong. It was a simple password error. By the end of the day it was all sorted and has been running smoothly ever since. This was Excellent service above and beyond the call of duty, and considering we had not paid a penny for use of the software.

Pros

If an employee has a fixed salary each month this is shown automatically on each payroll day so no further entries need to be done.
The HMRC and Pension Scheme id and passwords need to be entered only once in the set up. Then a simple click on the send button is done for all future submissions. Massive time savings.
Each employee has a holiday and sick day calendar which recalculates holidays remaining or if SSP is entitled to automatically.
Transferring mid year from another payroll product is simple.

July 2016

George from Georges Books


Ease-of-use

5.0

Value for money

5.0

Customer support

4.5

Functionality

5.0

July 2016

Thumbs up for BrightPay

Pros

I like that's it's so easy to use. You don't need to have payroll experience. Brightpay alerts you need to send through your RTI and pension contributions. It also is free for auto enrolment. My previous payroll software were charging extra for auto enrolment.

I've been using Brightpay for over 3 years. I pleased to say they have never increased their prices. It's an excellent product. The developers clearly have the end user in mind. If you get stuck their help guides are fantastic. 10/10

Cons

There's nothing I don't like about it. Brightpay keeps up to date. New features are being added all the time. I can't think of a single thing that I don't like about it.

March 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Fantastic payroll software that has thought of everything

Great software and functionality. Very feature rich as well as being easy to use. Good value for money and the support is efficient and thorough, both telephone customer service and support bank of self-help tools.

Pros

The auto-enrolment functionality is a dream, making light of the entire process from identifying staging dates, right through to generating enrolment letters for staff.
The user interface is simple yet detailed and easy to navigate and customise.

Cons

I have been caught out a few times by alterations to the pay of an employee in one month/pay period which do not automatically revert to the stated basic pay the following month. It would be better if it did automatically revert or the system prompted you to choose how many periods/months should reflect that change.

August 2018

Andrea from Alex Horner Plastering

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Best payroll for small companies

Very good value for money, not complicated at all.

Pros

Very easy to use, much easier than Sage payroll. Had the free version before and even the support then was second to none. You write an email and in less than a day they get back to you whether you’re a paying customer or using the software for free.
You see straight away when you have to submit to HMRC which is for me the most important part as I don’t want to pay a fine. CIS is very easy to do. I’m in my third tear with BrightPay and never had a fault in the software whereas with sage it happens frequently.

Cons

There is nothing I don’t like, the least I would say that you have to download a new version with every tax year and not just an update.

September 2018

Jonathan from Boadrwalk Corporation

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2018

Bright day cause of brightpay

Pros

I've tried a lot of payroll software and bright pay has the easiest software to navigate its a user friendly and covers almost all of the payroll concerns

Cons

what I wish brightpay must have is the capacity to trace back or correct some input of records foe example some alteration may have done but it is hard to trace back the records.

September 2016

sol from Soletic


Ease-of-use

4.5

Value for money

5.0

Customer support

3.5

Functionality

4.5

September 2016

Easy to Use and Cheap to Buy

Pros

The interface is very intuitive and we have found it easy to use. On the occasions that we have had a problem, we have not had to wait that long for someone to answer the phone on their helpline. Also, the helpline is based in the UK and is not an Indian call centre.

Cons

We have found backing up data and restoring the date a bit confusing at times. This is why we are considering using the cloud version of the software so we don't have to worry about backups.

July 2017

Ajit from Wellside Business Limited

Company Size: 2-10 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

No euphemisms, no jargon and no problem - this software just works. That's it!

Love the software, love the kind people at technical support and love the vibe that Thesaurus Software are in business to help others do business well. Other vendors are only in it for themselves unfortunately.

Pros

Very intuitive and it works. Simply no jargon and non of that endless stream of annoying ad ons that you have to pay for just to have some extra piece of functionality. Whatever ad ons that are needed will be really needed by you and hence you will see the value of purchases them.

Cons

It would be great if there was some kind of front end graphical dashboard. Other than that I cannot fault it - oh yes is there a way to produce invoices using this product?

September 2016

Mary from It's Your Choice Ltd


Ease-of-use

5.0

Value for money

5.0

Customer support

4.5

Functionality

5.0

September 2016

Small charity payroll processing

Pros

This product is very user friendly therefore straightforward to use. It carries out all the main functions of payroll well and reduces processing time.

Cons

After using this product for two years I cannot think of anything I do not like about the product or vendor.

August 2018

Louis from LionRT

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Customer support

3.0

Functionality

4.0

August 2018

BrightPay provides a streamlined elegant support for payroll system for our affiliate offices

We believe that the deep , feature rich capabilities that Brightpay offers for comprehensive payroll control and organization absolutely should not be missed. We recommend scheduling a full product demo with Brightpay customer service so that you can experience the full breathe of services before paying any fees. We wished more software payroll services offered this option.

Pros

Easy to use and to understand interface provides feature rich control for our worker payroll accounts.
Additions and deductions for multiple departments are an extremely useful feature as well.
Where the windows for software use in OS are concerned we love the automatic resizing feature which makes our job much easier.

Cons

The list of negatives for Brightpay is admittedly low , however we must mention that given the time zone difference and some accented language
that customer service interactions can be a bit difficult but not unbearable.
Also, a new software download is required each new tax season.

September 2016

romayne from Household


Ease-of-use

5.0