TimeClick Software

4.67 / 5 (334)

Our advisors have recommended this product 7 times in the last 30 days

About TimeClick


TimeClick by Hawkeye Technology is an on-premise time and attendance system for small to midsize businesses. The solution serves a wide range of industries including banking, engineering, healthcare, and retail.

With TimeClick, employees can clock in and out and track breaks (paid, unpaid, or both) by selecting their name from a customized menu and entering their password. Accrued time tracking and management (i.e. Vacation, Sick, and PTO) is available as well.

Admin mode within the software provides password-restricted access to all data and software preferences. The program Admin may use the available preferences to tailor items in the software such as the main screen display and timesheet reports.

All new users are enrolled in the first year of the TimeClick Unlimited membership which provides unlimited technical support, free version upgrades, and discounts on license size upgrades and is renewed annually.

All support requests are handled by a United States-based team and can be reached via telephone or through TimeClick's website. For additional assistance, multiple videos and blog posts are offered for walkthroughs of the software.

TimeClick is suitable for companies looking for an on-premise time and attendance software that operates on a Windows operating system.



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Supported Operating System(s):

Windows 7, Windows 8, Windows 10

334 Reviews of TimeClick

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(239)

4 stars

(77)

3 stars

(16)

2 stars

(2)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 334 reviews

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June 2019

Brittany from Massey Emergency Management

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

June 2019

Mostly Good

It's a good, sufficient clocking system, we've been happy with it. There are glitches from time to time, but we've felt happy with the value it adds to our company. And we always receive stellar customer service from rep whenever an issue needs to be resolved.

Pros

I love that it gives us the chance to do a little job costing. I think that will definitely add value to the company. I like the ease with which the Admin side of the clock works. It's pretty easy to navigate. (Although my employees do wish they could view their accruals through the clock as well.)

Additionally, I like that the mobile side of the clock allows you to clock in our out from anywhere, for our mobile employees.

Cons

I don't like that once you put in a request for time off, it automatically applies it. I allow my employees to make up their time off within the week, if they so choose, so I don't let them submit time off requests through the clock.

Also, sometimes you go to punch in or out and for some reason it seems like the system glitches and it won't let you. I have a few employees that complain about that occasionally.

August 2018

Larry from DenTech Colorado, LLC

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

August 2018

IT Support Technician

I work as a third party IT support for a Dental office that uses the TimeClick software and they have not had any issues for the 3 years or so I have been supporting my client with the software. We manage the database created by TimeClick and updates and migrations have all gone smoothly. Each Time I've needed to call for support I am on the line with a person very quickly and technicians are knowledgeable and friendly. Updates and moving to new servers is quick and easy. Be aware that updates and migrations should be done during support hours as you need a registration code. Chat support is a fast and easy way to get answers to upgrade and migration questions as well as emailing support directly at support@timeclick.com

Pros

As part of a third party IT provider we do not personally utilize the software but updates and software setup is excellent. We did not have any issues moving from windows 7 workstations to windows 10 which is always helpful.

Cons

No cons from the IT perspective, no calls from users about issues with the software

Response from Hawkeye Technology

Replied December 2018

Hi Larry, we're glad to hear that working with your technical support team was a breeze. We always strive to make it easy on IT providers so that our mutual client can get up and running quickly.

June 2019

Randall from Kidney Care Physicians, LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2019

Practice Manager

The overall experience with TimeClick is excellent. A small business like the Nephrology office I manage would not be able to afford to employ an HR payroll company or large scale program. This inexpensive program has excellent features and reporting that is needed for any small business.

Pros

This software is very intuitive and easy to learn. The layout of the program is easy to read and I can quickly and efficiently train my staff on how to work the program.

Cons

When a change is needed to an employee time card in the administration section it is not easily changed. You need to run the report to find the day and then exit from the report then enter into the section to make changes only to exit that area and run the report again. It would be nice if you could have the program hold the date frame that you are working on or have one section of buttons that allows you to move from the reporting to changes the time clock for an employee.

August 2014

Kara from Ogborn Mihm LLP


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

August 2014

TimeClick is Easy!

Pros

There is nothing better about TimeClick than how easy it is to use. That is true whether you are a non-exempt staff member, clocking in and out every day, or if you are the office administrator, working in the administrative mode. Clocking in and out? Easy! Adding a new user? Easy! Fixing a user error? Also easy! The product is so user/administrator-friendly that it can't be overstated. It does not require much training; just give a user their password, and they are off to the races. It couldn't be simpler. Customer support is always very responsive and helps us address any issues that come up, and there are very rarely any technical issues. We have been using TimeClick for several years now, and it has been more than worth the small cost of the product to be able to accurately track the hours (and overtime) our employees work each week. When we first started using the product, we were worried how easy it would be and whether the staff would use it effectively. We needn't have worried; TimeClick makes it easy for employees to clock in and out, as well as check their own time to avoid going into overtime.

Cons

I wish the reports were easier to print and more readable. They are probably the worst thing about TimeClick, but they are acceptable. I can't think of anything else I dislike about it. It occasionally stops working properly and simply needs an update or to be reinstalled. Frankly, I don't know exactly what happens, but it always gets fixed quickly by a quick call to customer support. It seems like it might happen every 6 months to a year.

June 2019

Rhonda from Arizona Trucking Association

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

TimeClick - great for small team!

In our small office we spent too much time chasing down explanations of employee schedule issues, like clocking in late or taking a short lunch break. With TimeClick all the reasons for time posted is noted for the administrator to review or correct. It has been a great way to keep the employee up to date on their hours and any potential issues.

Pros

The best thing about the system is how easy for all employees to use. They can be trained so quickly. If they do make an error, it is just as easy for the administrator to pop in and make a correct. I really love the section on the employee side that allows them to make a note of what happen or any special comment about their time.

Cons

On some of the screens you have to click on too many different options to add/complete all the required information, it takes a while to remember where to find some items. I am on an older version and this may be different in the updated version.

June 2019

Carl from Golden Refrigerant

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

2.0

June 2019

Time Click Review for Golden Refrigerant

Allows employees to remotely punch in and punch out without additional investment in hardware, easy to use and reduces time preparing payroll.

Pros

easy to use, runs on PC's, stable program

Cons

Huge missing feature!! you should be able to name each computer timeclick is installed on such as "production department" or " shipping department" then you should be able restrict employees so they can only punch in or out on a specific department's computer. My employees will leave their work area early and wander to the other end of the shop which is next to the parking lot entrance and punch out. Conversely, they will punch in as soon as they enter the building but might not make it to their work area for another 15 or 20 minutes (no hurry as they are already clocked in). I will switch to another program if I find one that provides this control. I would stay with you loyally if you could add it.

June 2019

JAMIE from Gross-Yowell

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Great Product!

We lost our previous time clock software all of the sudden and had to come up with a quick solutions. After researching via the internet we found TimeClick and have been happy with the results. We can have it in different locations throughout the business and let managers keep track of their employees better.

Pros

I like the ease of use and the reports we can create. Employees have no problem picking up clocking in and out and it's easy to fix the errors they make. The online chat is perfect. If it's something we can't figure out (I'm not too technologically versed), they don't mind calling us or logging in to help with setup.

Cons

I wish it would not round at all, if so chosen. The tutorials are good, but we usually end up having to do online chats when we do encounter problems. Whomever is doing them assumes we are a little smarter than we actually are, lol. Sometimes I wish we could customize the reports for certain situations. We have not interfaced with QuickBooks yet, but that's our fault. Will let you know how that goes.

June 2019

Erin from Ogborn Mihm, LLP

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

June 2019

A great product, sometimes users have a little trouble with double clockins

Overall, its a good product for the price and we will continue to use it into the future.

Pros

Timeclick is user friendly, affordable and easy to use. I think the reporting function works really well and the upgraded version does a nice job of alerting me of errors before I print out the reports.

Cons

The only complaint I have ist hat on occasion my users end up with double clock-ins (or outs) and I have to go in and fix their entries. With several users it does become time consuming. Since I do not clock-in, I cannot speak to the issue, but I know that the way it is reported to me is that "I clocked in once and it entered it twice out of the blue". Perhaps it is user related, but it would be nice if there was a way for them to remedy this themselves without having to get the administrator involved.

March 2019

Sheldon from Trull Brook

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Great Tech Support

CSR helped me with an issue I was having. Our original computer that we had installed the software is not working right. I was all set to buy a new edition of time click or pay for the support to have it moved. She easily could have charged us to have them move it for us. Instead he wanted us to be really happy with TimeClick and gave us email instructions on how to do it myself. I am terrible with this stuff, yet I was able to move everything over and set up our other 3 computers to be working in under an hour. I can not recommend TimeClick or the help from support team enough. Thank you

Pros

We are a small company and the one time price fits our needs. Many companies lure you in with free software only to realize if you want any features that you will actually need you must pay a monthly fee.

Cons

It is networked based, so you can not just access it from your home

June 2019

Ramona from WPCI

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

June 2019

TimeClick - Just a click

Our overall experience with TimeClick has been minimal problems. The program has features that we have not used.

Pros

For our employees the process is easy to clock in and to clock out. The employee can also enter notes if needed. The detailed hours report is easy to read.

Cons

The breakdown of the hours does not include an overtime @ 1.5 and an overtime at straight time and these must be manually written in. Since the time sheet is a legal document it would be helpful if the categories were included or could be added. Also the rounding does not allow for rounding for lunch breaks and unfortunately our employees may not always get out to lunch at their designated times due to dealing with clients/customers. It could also have choices on restrictions.

June 2019

Scott from CAHRD Inc

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2019

Timeclick Software For All Type of Business

We are a unionized environment, and as such require staff to be on time and leave at the appropriate time for ending their shift. This software works to assist calculation of employees time either our hourly worker