WebHR Software

4.27 / 5 (470) FrontRunners®

Our advisors have recommended this product 7 times in the last 30 days

About WebHR


WebHR is a cloud-based human resource management solution that helps organizations manage their employees' employment lifecycle, from the time they were hired to retirement. The solution merges functionalities provided by human resource and information technology departments in one suite.

WebHR has a built-in messenger that allows users to collaborate and discuss issues surrounding workplace productivity. The solution enables employees to input their attendance, apply for paid time off, submit reimbursement requests and submit their resignation.

Additionally, WebHR offers features like personnel tracking, payroll with multi-currency and multilingual support, benefits administration, applicant tracking, applicant sourcing, onboarding, and performance review. With the time and attendance feature managers can track their employees hours and the system integrates with biometric devices such as finger scanning or card readers.

WebHR offers a mobile application for iOS and Android devices for remote usage. It is available on a monthly subscription basis that includes support via online chat, phone and email.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

470 Reviews of WebHR

Average User Ratings

Overall

4.27 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(211)

4 stars

(184)

3 stars

(65)

2 stars

(9)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 470 reviews

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August 2016

Naureen from Management & Development Foundation (MDF), Pakistan

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

August 2016

Effortless and Time Saving Human Resource Management Software (WebHR)

I have been using this software for three years, it is very easy to use, save lots of time of personnel management and above all, the attendance and payslip generation module are the most useful of all because of its auto-generation feature. The reports of each and every module help administrator and HR personnel keep management updated easily and within no time.

Pros

First and foremost, I like it because it is cloud based, is accessible from anywhere any time depending on the availability of internet. Further, there are couple of modules that I like most about this software. One is, module of Recruitment generally and its component of candidates' list particularly as it helps saving pool of CVs, and second, module of Employees, which helps maintaining the personnel details at one place instead of keeping piles of files on desks and in cabinets.

Cons

The shortlisting of job candidates should have more options for qualification such as Bachelors, should have more options like Medical, Engineering, Management, then Engineering can have more options of technologies i.e. Civil, Mechanical, Electrical, Electronics etc.

January 2019

Marietta Yvette from RCG Information Technology (Philippines), Inc.

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

January 2019

WebHR - RCG Global Services (for improvements)

Pros

It is easy to navigate things, very straight forward on functionalities you need, eg. reports - employee hours summary. I can already access this even if I'm in a restricted client network.

Cons

A few of the things which I don't like:
* Display of Late Comers Summary on Timesheet Board - as I am deployed to client, I do not tracked my timeout on daily basis. So seeing this list report that tells me I'm absent is a bit off. I hope there is a way that employees deployed to client may opt for this type of feature, eg. time in/out tracker.
* Requires mandatory time-in even on Timebank -- since this is timebank (personal time-off/holidays) why does it requires a time-in (for me it doesn't make sense when you're not even reporting to office that is why it is called timebank, right?)
* On Timebank as project type, can this be generally defaulted to Non-Billable? are there cases where timebank is billable? As I understand even if you work on holiday, you would not log it as timebank but on OT or project billable.
* To make a template for employee hours instead of manually generating it for a period on adding multiple or single hour. A template could also be cloned or replicated for another set of period. Currently, I'm using the Add multiple hours for billable time but in cases that I have timebank (holiday or VL/SL) in between, I need to cut the billable period to add a record for timebank. In comparison if there is already a template with project, and all you need to do is to log time. If I'm not mistaken, I think this is how the original RCG timesheet was.

September 2017

Arun Pushpendran from Zentapps It Services

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

September 2017

Its a very user friendly application. Easy to use , handy application.

1. Effective Employee Tracking 2. Easy Payroll Generation 3. Resource allocation and work based effective tracking. 4. Save time and money

Pros

1. Very useful for small organizations, User management is very good. Even a starter employee can handle WebHR in easy manner.
2. Report sections are very good and easy to understand. Charts and data retrieving is very nice
3. Adding new users is very easy, and monitoring them is very effective
4. Payroll generation is very simple, easy to share the details with your employees. payslip format is clean and informative.
5.Employee Leave management is good. Absent Employees , Late comers , Early Comers and Early leavers is very effective and useful.
6.

Cons

1. When loading higher data , app seems slow. Need performance improvement.
2. Worksheet entry for employees is not as much flexible
3. Leave multilevel approval is not available
4. Payroll calculations are not fully automated , need to work on that.
5. Multilevel approval is not available in any cases
6. Multi window handling is not available, Modern applications give multi window options
7. UI changes needed. Some case app seem hanging (On reports / Gang charts etc)
8. Offline Mode needed with online mode .

March 2017

Doug from Wilderness Medical Staffing

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2017

A Gem That Needs A Little Polish

I am in charge of HR at a small company that is growing quickly. I wanted to have an HR program that offered a lot of features, but many of them had large minimum subscription fees. Meanwhile, a lot of cheaper solutions offered very limited functionality, often only dealing in one or two aspects of HR. WebHR is the one solution I found that was affordable, comprehensive, and was flexible to our company's size. The program is very customizable, covers pretty much any task or data you can think of, and generates excellent reports and summaries. The only potential downside is that the interface isn't hugely user-friendly, and there isn't a good resource out there for looking up questions about the software. However, the user support by WebHR staff is very good! Whenever I am stuck, I simply create a support ticket. A WebHR employee schedules a session with me (and they seem to be quite prompt and available), and then I am walked through a solution via web conference. So far, they have solved 100% of my ticket questions. Although WebHR could use a little polishing, the bones of the software are excellent, and the customer service makes up for any shortcomings. I would not hesitate to recommend this software to small and medium sized businesses.

Pros

-Comprehensive software that covers any potential HR task
-More custom options than you can shake a stick at
-Affordable
-Can scale easily with the growth of your business
-Excellent, prompt customer service

Cons

-User interface is a bit utilitarian and occasionally confusing
-No good help resources outside of direct conversations with CS

Response from WebHR of

Replied March 2017

Thanks for the review, we will definitely tweak our UI to give an even better experience to our clients.

August 2016

Moayad from Avocado

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

3.0

August 2016

Happy user

I like the user interface, the ease of use, and the general layout. The software works well and has a lot of module, however they are mostly not interconnected... it is lacking on maintaining history and can be a bit a lot of management for a multi-company fast based restaurant business... having said that we've been using for the past 9 months and the guys at webHR keep adding new features and improve existing ones... value-for-money is high, and ease of use is very high... if they fix and interconnect all the modules this will be the best there is for payroll and HR management.

Pros

Easy to setup
Easy to use
Once you adjust to it you will love it
Support is slow but really accommodating if you convince them of your needs.

Cons

Lacks control on payslips (blocking duplicate payslips for the same period for example)
Doesn't keep historical data (if an employee moves stations or companies there is no way to report on this from a financial perspective).
Support is slow and needs chasing.

March 2017

Imran from Management & Development Centre (Pvt) Limited

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

March 2017

Employee Friendly System

After using several HR systems, the friendliness of WEBHR system is the key. After using the system the employees are very close to the HR department, the process from hiring to exit is tremendous. The integration of several things by making and using our own templates for internal online system if wonderful. The control mechanism is improved at our end after using its google app. Overall the system is good and support team response all the time is friendly.

Pros

Its online integrity by using laptop, smart phone locating employees by using its GPS service is tremendous.

Cons

Pricing for short term employees like hired for 10-20 days may considered somehow in pricing structure

March 2017

Kendra from Fasteners Etc., Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2017

Great Product

As a small-medium business, WebHR offered all the features we were looking for at the best price. The software was easy to learn, and has so much adaptability to fit your exact needs. I love the customization for employee access and access templates to allow me to give each employee just what they need. The ability to have alerts for leave requests, announcements, etc allows for the average user to not feel pressured into checking their account daily as they will get an email if something requires their attention. I have worked closely with the customer rep who has been wonderful to implement all the changes and customized pieces we needed. The standard payslip was very basic initially, but after a bit of time we now have a wonderful payslip that includes summaries for pay, deductions, taxes, and YTD totals for everything. Only complaint is that the company does take a bit more time to respond to requests, so be patient with that but it's worth the wait!

Pros

I love the ability to completely customize it. Each time I found something that didn't fit my needs, the support team was able to get us taken care of. I appreciate all the different modules, and how much you can do with 1 software package for the great price.

Cons

The customer support team is great, but takes a bit longer than I would prefer. Once they get back to you, the issue is resolved which is great.

Response from WebHR of

Replied March 2017

Thanks for your review, we'll be quick with our support next time, we promise =)

January 2019

LAKOLE from H2 SOLUTIONS LIMITED

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

January 2019

Review for WebHR, Payroll Section in particular

WebHR is easy and helpful to control payments done and keeping records

Pros

Every part is clear, simple to understand and clearly defined.

Cons

Provident Fund is not easily editable. when a salary has been deleted and recreated, provident Fund still appear twice for the same month. We wish it comes once if it is for the same month or kindly give possibility to delete one instead of deleting the employee's whole history and start over manually.



The salary payslips are all mixed up. it will be nicer if there is a slight different between the month or a clear space between monthly generated payslips.




The App logs out too fast, sometimes when generating payslips and there is delay after all it does not save because the App has log me out without my acknowledgment.

March 2017

Matt from Responder Protective Services

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Great tool for all you HR needs

I came across this in the early stages of my business. I see it as a valuable resource for all the tools it offers. The most awesome part is the recruiting portal. I love the ease of use of the recruiting portal. I love the job portal that can be used on my website. Very professional software! I recommend it!

Pros

I love the recruiting portal
I love the ease of use and the user friendly dashboard

Cons

The performance evaluation module seems a bit basic.

Response from WebHR of

Replied March 2017

Thanks for the review. We recently rolled out a completely new & improved Performance Add-On module. Its very detailed and extensive module for 360 degrees performance evaluation. Please do give it a try!

January 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2019

Great help to our small businees growth

For us, it's all about saving time with managing our staff. Giving them the ability to update their records and put in requests for leave or expenses has taken clutter out of my email and task list. Gone are the days of missed requests due to high volume of emails, and no chance of payroll blunders when expenses are right there ready on payslips each month! It has given me more time to actually get to know our staff, rather than just service their email requests.

Pros

The definite upside is the onboarding process, it makes welcoming new staff on board so easy when everything is all tracked in one place!

Cons

initial setup of access roles was confusing and needed to be re-worked a couple of times to avoid staff having access where they shouldn't. This could be easily solved with basic templates of access roles being available.