Zoho Recruit Software

4.42 / 5 (651) FrontRunners®

About Zoho Recruit


Zoho Recruit is a web-based recruiting solution for small to mid-sized businesses. The software's comprehensive applicant tracking system (ATS) includes resume parsing, automated job board posting, customized company careers pages, resume storage, and interview scheduling. Zoho's offerings include multiple specialized applications created to help users collaborate with their peers to increase productivity.

Zoho Recruit enhances the visibility of company job openings by creating a customized career webpage of the company and extend the reach by using popular job boards, social media sites, and direct sourcing. The career page developed by the software lists every job opening with complete descriptions and accepts applications for multiple job openings. The solution provides a candidate login where candidates can set up their user profiles and apply for multiple jobs.

Zoho Recruit integrates with Google applications, such as Google Calendar, to save time and forego repetitive data entry. The software is available free with limited features and the upgraded versions are available on a per month subscription basis.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

651 Reviews of Zoho Recruit

Average User Ratings

Overall

4.42 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(357)

4 stars

(236)

3 stars

(40)

2 stars

(7)

1 stars

(11)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 651 reviews

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March 2017

Anthony from POWERNET America, Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

March 2017

Good Option, but limited.

I have looked at a lot of HR/ATS systems in a short period of time. Zoho Recruit is not the best, but could become the best by simply adding Evaluation process, Assessments, Reference Checking, Onboarding by allowing an API to use with our HR system, More options for working with other applications other than Zoho would greatly benefit the increase. I compared against Bamboo, and Zoho needs to take notes from them. It has a good interface that is easy to use, views are very well designed. Price is King, and this is an affordable options even at premium levels. Highly customization. Free option available with a robust feature set. Integrates well with your website. Job Posting is very easy and customizable. This ATS option is an easy-to-use Applicant Tracking System and Recruitment Software that can help you track job openings, resumes, candidates and contacts more quickly and efficiently. The interface is a minimalist design and has not kept up with current elements. I would like to see questionnaires or custom assessments to compare the candidate against the posting, and it does not rank that candidate for that position. Support was not really good. We had a issue with the candidates applying in our career page, and it would tell them they would get a password emailed to them, and they never got the emails, leaving the candidate hanging. We contacted support, and support was almost non-existent. They DO NOT have 24/7 support despite what websites say, and they are not as responsive to solve the solution. Many times I had to leave a message to go in to a blackhole when their chat support want available. In fact I never seen anyone available for chat. We needed to collect and manage resumes, automate, question and test the vetting quickly and integrate the postings into our career page. The biggest benefit is it is a good option for a company that does not have to vet resumes against a posting in a short time frame. If you just need a low cost solution, and you can compare the resumes to the posting manually, then this is a great option.

Pros

It has a good interface that is easy to use, views are very well designed. Price is King, and this is an affordable options even at premium levels. Highly customization. Free option available with a robust feature set. Integrates well with your website. Job Posting is very easy and customizable. This ATS option is an easy-to-use Applicant Tracking System and Recruitment Software that can help you track job openings, resumes, candidates and contacts more quickly and efficiently.

Cons

The interface is a minimalist design and has not kept up with current elements. I would like to see questionnaires or custom assessments to compare the candidate against the posting, and it does not rank that candidate for that position. Support was not really good. We had a issue with the candidates applying in our career page, and it would tell them they would get a password emailed to them, and they never got the emails, leaving the candidate hanging. We contacted support, and support was almost non-existent. They DO NOT have 24/7 support despite what websites say, and they are not as responsive to solve the solution. Many times I had to leave a message to go in to a blackhole when their chat support want available. In fact I never seen anyone available for chat.

October 2016

Jeff from Zenziz Origin Limited

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2016

State of the App

I've been using Zoho products for almost 10 years. I've had a rich overseas experience in technology overseas for the past 30 years where I moved from hardware tech to software to gaming. I've generally been the software user in the organizations I've worked for and at that point 10 years ago, I was tasked with finding the right recruiting software. One of the solutions I chose to review was Zoho and I recommended my firm use it. Unfortunately for them, they stuck with their less expensive ATS. (they were paying $10 / user - you get what you pay for has never been truer). Despite that firm not using Zoho, I did and I've been a big fan of zoho ever since. At the time, I was telling my colleagues they were the SAP for the SME's and became more or less a power user. Mostly I use their ATS, CRM and Project, but I've used almost every product they provide. I really like their products - they can all be customized to a high degree and the organization really backs up their products. I would recommend you give them a try if you are looking for value for money.

Pros

From the beginning, I liked that the software included a parser and reporting, but the new features they have continued to add keep up well with the market place. I like the business rules and semi-automated business process, and the degree of customization given the user.

Overall, the Zoho organization is pretty switched on and their products are becoming more and more a mainstream SaaS choice - especially with the value for money aspect. You see them more and more in the reviews with solid ratings and there are a number of great apps that Zoho provide. It's nice to have a single provider and I expect that over time that the apps will continue to improve and work better together.

Cons

Though they've had a parser feature for some years, it isn't very high touch and needs improvement. Also, I use Zapier to integrate and semi-automate my processes, but I would like to have the applications to operate more seamlessly together.

November 2017

Kim from The Pipeline: Recruiting

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2017

Start up business with no previous experience purchasing recruiting software/platform - Very happy!

Please read my review. It's faster ;)

Pros

With other programs, I felt restrictive with package tiers-v- budget (boxed in or obligated to spend the extra money). Whereas Zoho Recruit feels more intuitive - my learning curve follows the natural progression for wanting to expand on my business and functionality.

How Zoho designed this expansion process allows the user to feel more intuitive and in control of upgrades. As a business owner, it allowed me to think of my next step and stage via expense-v-reward, and build into my business growth plan. It was something I was working towards as a business, instead of as a budget.

Zoho Tech Support is awesome. I never feel as though I am a number, waiting for the tech ticket, or have information read to me from Google. Tech Support actually appears to know what they're talking about! They troubleshoot while I wait, reevaluate, and adjust until it's right. And if they can't resolve it right away, they promise they'll get back in a timely manner...AND THEY DO! It's the same Support person so the value of having established a short-term relationship is welcoming. This feels more human instead of automated and institutionalized; literally, the personal touch or white glove standard.

Cons

I don't have any cons at this time, as I am still in a learning curve with adjusting recruiting model with module mapping, etc. The process has been positive and involves a LOT of customer service.

My only con would be that issues found on weekend have to be held over until M-F. That creates a bottleneck for my activity, pushing weekend tasks into the "regular" work week. Please, open up a few weekend resolution hours!

November 2016

Lee from Asgard ERP

Company Size: 2-10 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2016

Quality System That Does The Job

We are a recent startup Recruitment Company that selected Zoho for ATS and CRM purposes after reviewing numerous other software options. With the introduction of numerous Cloud products, we quickly established that a wide number of options in the market are extremely rigid with a lack of customisation. If you're willing to get your hands dirty (which we are), you're able to really bespoke the system to your recruitment needs. Of course there are some functionality limitations which could be made better however the customisation is much more extensive then other demos we have gone through. From a CRM perspective for our needs, it ticks all the boxes and from a Recruitment Agency perspective it does a good job of Parsing multiple CV's and has allowed us to setup numerous reports and forecast stages. Overall it does the trick for a startup and growing company who are ultimately looking at their cashflow within the first few years however there are areas we have been informed are on the roadmap which they need to make happen. Customer Support has been extremely good.

Pros

- Customisation Options in terms of Field/Layout Management
- CV Parsing
- App - Smart Device App is really nice
- Searching / Reporting Capabilities
- Standard functionality is better than others in the market

Cons

- Lack of Radius Search from a Candidate perspective which isn't ideal when searching for candidates near a certain location
- Lack of Office365 Outlook Integration (this is on the roadmap however isn't ideal)
- Skilling / Capabilities is my largest bugbear as it isn't as intuitive as other options from a recruitment perspective
- Some rigid functionality where you can't remove and edit certain fields.
- No Linkedin stripping functionality

March 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

“Helps us to free ourselves for better utility”

ZOHO ATS would become an ideal solution for small to medium scale HR projects considering many innovative features offered at a competitive price and the free trial period is an ideal opportunity for the prospective purchaser to make an informed decision.

Pros

The need for an ATS felt due to difficulties we underwent with many human errors in a high paced environment and decided to choose ZOHO after brief research. While we started to use ZOHO it became the best worker for doing what we expected and more. The available features in ZOHO keep our system running efficiently and the customization features help us achieve specific needs and maintain greater control. The Advanced Recruit Analytics shows us where we are in simple graphics which helps us realize the overall corporate objectives at a glance. As of now, we haven’t had any major issues with ZOHO. As with the cost, ‘it’s comparatively economical’.

Cons

We haven’t had any major issues so far, therefore, cannot shoot blunt arrows. Even if there are any issues, ZOHO would be more than happy to integrate them into the system with the help of the users, which will make their system the best.

February 2017

Summer from Savvy Medias

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

February 2017

Works great for our small business

We've used Zoho applications for over five years, so I have a lot of experience with them. Everything works very well for people with very little computer knowledge, and yet you can customize things quite a bit if you know what you are doing. As far as Recruit goes... I have used Recruit before and like it, but they didn't integrate with other services as the time. I had to use Indeed's services and we had quite a bit of issues (with 3 of our companies) with candidates receiving emails from us to schedule interviews. Now that Recruit is integrated with so many job boards, it is an awesome deal for the money, helps to weed through all the resumes, make notes, schedule things and keep a busy office organized. I WILL NEVER TAKE PAPER APPLICATIONS AGAIN. As far as support, I never call in, I just use email, so usually by the time emails are returned (a few hours) I have already figured out what I was contacting them about (they have forums, community help, plenty of places to find what you need). That said, they are always responsive and polite.

Pros

Easy to use but not so user friendly that you can't use it if you are advanced
good customer support
a lot of documentation
integrates with many other services

Cons

Sometimes down, but usually fixed quickly

October 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

October 2018

Looking for applicants has never been easier!

9.5/10 over all and definitely a go!

Pros

A difficult task that I have to deal with most of the time is the process of applicant tracking, especially for job areas that are rarely filled-in. I found ZOHO Recruit and it helped me more than I thought it would. The possibility of a job board posting allowed me to spread the needs of our company through job list websites with ease. It allows scheduling of possible interviews with clients that I have chosen, sending them emails for tentative dates. It also keeps a database for employee records which is a great organizational move for me. I adored its organized and clean process of keeping track of applicants and their files. The minimalist feeling of the theme also hooked me in, it looks simple and is easy to use.

Cons

The lack of filtering possibility for candidates is a bit bothersome. Especially regarding important demographic details such as age which is really important for our job requirements.

September 2016

Jimmy from eRecruiter Nigeria

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2016

Excellent Recruitment Software

Ability to link candidates with clients for the entire recruitment life cycle. As a company we can effectively manage the candidate experience and respond faster. We have linked Zoho Recruit to our career page hence we do not have to receive resumes by email which makes us work smarter and reduces time.

Pros

The formatted resume functionality is fantastic as it helps us format resumes and brand them to send to clients all within the Zoho ATS, we can post to our company careers page, Facebook and twitter page. We have the ability to send feedback to candidate real time and also give the client opportunity to shortlist from the system which really makes our job easier. The software is very flexible and easy for us to upgrade or downgrade depending on number of users especially as the recruitment business is a very high turnover business.

Cons

I wish Zoho Recruit can incorporate a functionality to help manage temporary/contract staffing.

June 2017

Jonathan from Extant Resourcing Ltd

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2017

Easy to use and integrate recruitment software

Increased visability across all avenues of candidate sourcing, ability to automate a large portion of the recruitment process... this increases daily with smart additons Zoho makes every day (almost). Additionally the main aspect that is great is the ability to run geographically distributed teams.

Pros

Cost of using the software is minimal, however still offers everything you would expect from a much more expensive program. Overall the system manages everything from adverts through to candidates and is continually evolving to become one of the easiest to use softwares I have used to date.

Cons

Can be cumbersome in some areas initially, like reporting, dashboards etc. however it is fully customizable so once you have that in hand it pretty much covers everything. It would be great to have a more direct integration into Linkedin, with Linkedin actually operating through Zoho, however believe this is something that they are working on at the moment.

August 2018

ayush from Kaivalya Education Foundation

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0