About Crowdicity

Crowdicity is a cloud-based idea management and crowdsourcing platform for small, midsize and large businesses. It is suitable for businesses in industries including retail, banking, financial services, media, communications, manufacturing, educational institutions and nonprofits. Primary features include idea sharing, file uploads, configurable polls and content filters, user profiles, activity streams and social-media sharing.

Crowdicity provides users with a platform to share and communicate ideas within an organization. Users have access to private community-communication tools, email management, email alerts, gamification features, blogs and content uploads. Managers can modify user access permissions and privileges, access admin dashboards and view tren...


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Supported Operating System(s):

Web browser (OS agnostic)

23 Reviews of Crowdicity

Average User Ratings

Overall

4.91 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(21)

21

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 23 results

May 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2018

I had a fantastic experience with the platform and I highly recommend it.

Pros

It is a very interactive and easy to navigate platform. You can customize the platform to your organizations needs. The Customer Service is outstanding, are always available and provide quick solutions and guidance.

Cons

The only thing that I missed was the emojis to spice up conversations and posts.

September 2016

Graham from C Space

Company Size: 10,000+ employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2016

Crowdicity helps a global holding company connect

At C Space, we used the platform to build a collaboration platform for Omnicom called SHAPE. It's a place where people who work in agencies all over the holding company can collaborate and contribute ideas to client challenges. Working with Crowdicity has been a pleasure and we chose it both because of its functional ability, and because of the team behind it. They're collaborative, open to feedback and implement changes quickly, and give our team support whenever we require it.

Pros

The team: The people we've worked with, from leadership to support staff have all been massively helpful and responsive to our needs - it's our number on criteria when choosing a partner. The ability to brand, design, and customize: One of the reasons we picked the site is because we could make it feel totally our own. Our designers could brand it, we could strip the functionality right back and make it super simple for users to interact with. Feeding into the development of features: Crowdicity is always seeking feedback on their features and how the platform can improve and meet our needs in the future.

Cons

Nothing to report!

August 2016

Carol from Horizons NHS England

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2016

Excellent crowdsourcing package with style and the human touch

I have used Crowdicity for two Horizons - NHS England projects and have seen the platform built for Dorset Healthcare. The platform was intuitive and easy to use. There was impressive support from the Crowdicity team especially Amy who responded to our needs and suggested alternative ways we could engage our international participants. Both projects were a major success and fun to do.

Pros

Everything. I am sure there is much more that would be discovered if I was working with the platform and team for a longer period.

Cons

Did not find any problems with the software. If I was unsure of anything a quick call with the team resolved the issue and provided a range of options to build extra engagement with the platform.

June 2014

Guy from Catalyx

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

June 2014

IDea management platform, flesxible enough to be used for so much more....

We have been using Crowdicity for about a year now on a wide range of projects. Born as an internal idea management platform, we tend to use it far more creatively than this because its ease of use and UI makes it an ideal platform for a wide range of crowd intelligence activities. The customer service and personable back office support is excellent, so unlike a faceless uneducated customer service of so many of its competitors. It takes about a day to grasp how to use the system on a surface level but there is so much depth to it that you will continually be thinking of smarter ways to engage your community with it. On the down sides, it is only available in English and German currently, though I am being told this is changing. And users cannot embed video into it directly, a feature we would dearly like to have. Also, since it is an idea management platform it doesnt have the quantitative tools (polls, surveys etc) that some of its competitors have... but we find that you can work around that and set up challenges in such a way that the participants will essentially be doing the same thing. Overall, as a crowdsourcing agency, we regularly audit the market for idea management and online market research community tools. I've counted over 200 in existence. I would put Crowdicity in the top 5.

February 2018

Matt from World Wildlife Fund

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

Running a challenge on Crowdicity was a great way to connect with and leverage ideas from a crowd.

Pros

The elegant design, ease in building the platform, and the overall interface of the user experience was easy to navigate and accessible for new users. The Crowdicity team that helped me with setting up the challenge and the platform were really helpful, attentive, and patient, and provide the necessary insight that I needed, when I needed it. The platform provides every opportunity to bring in new ideas from a diverse crowd.

Cons

Having to do my own advertising for the crowdsourcing challenge, and making sure that I was driving a lot of traffic to the platform, was an obstacle I had to overcome. This was one of the tradeoffs of using a platform that does not have a group of 'solvers', or users, who actively work on challenges that interest them. Having a really good marketing and advertising strategy is important for a successful crowdsourcing challenge.