Ratings & Reviews

Overall Rating

4.91 / 5 (23)

4.17 / 5 (220)

Ease-of-Use

5.0 / 5

4.0 / 5

Value for Money

5.0 / 5

4.0 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

May 10, 2018

May 22, 2020

Pros/Cons

  • Pros

  • Everything. I am sure there is much more that would be discovered if I was working with the platform and team for a longer period.

  • Cons

  • Did not find any problems with the software. If I was unsure of anything a quick call with the team resolved the issue and provided a range of options to build extra engagement with the platform.

  • Back office analysis functionality could be improved

  • Pros

  • Very easy to use, consistently reliable. Great notifications and flexibility of configuration. Easy categorization of types of issues that can be tracked in a number of different ways.

  • User friendly interface. Easy of use. Nice graphics. Good charts. And most of all provides an easy acces tool for reports.

  • Cons

  • It's not visually appealing and it's not user-friendly, but it gets the job done.

  • It is not as full-featured. And while on the whole, it is easy to scale up, once projects get complex, you start feeling the lack. But for most work, this is just fine.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots