ECOUNT vs Lightspeed Retail

ECOUNT has 35 reviews and a rating of 4.37 / 5 vs Lightspeed Retail which has 751 reviews and a rating of 4.24 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.37 / 5 (35)

4.24 / 5 (751)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

March 20, 2020

November 26, 2020

Pros/Cons

  • Pros

  • Modification is available and can access any time.

  • Value for money. It does the job for a manufacturing company based in China with advanced assembly BOM. Available even with low internet speed.

  • Cons

  • CRM is raw, needs more functionality for real time chats between staff members, projects needs more elaborate functionality

  • The only constraints that we can think of are a.) we have to send invoices one at a time b.) Not compatible to some barcode printers

  • Pros

  • Great customer service. Always improving product features.

  • Easy to use, keeps track of so many different things. I love how I can pull a customer up by name and see what they bought for those who can't remember. So easy to do.

  • Cons

  • Although the features have alot of ways to get to, it does make training a little harder as everyone has their own way of doing things.

  • Its always a little challenging to implement a new software after years of work on other platform, however once all the nuances were mastered...works great

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux