Lightspeed Retail vs SellerActive

Lightspeed Retail has 749 reviews and a rating of 4.25 / 5 vs SellerActive which has 30 reviews and a rating of 4.40 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.25 / 5 (749)

4.40 / 5 (30)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

November 24, 2020

June 19, 2020

Pros/Cons

  • Pros

  • Great customer service. Always improving product features.

  • Easy to use, keeps track of so many different things. I love how I can pull a customer up by name and see what they bought for those who can't remember. So easy to do.

  • Cons

  • Although the features have alot of ways to get to, it does make training a little harder as everyone has their own way of doing things.

  • Its always a little challenging to implement a new software after years of work on other platform, however once all the nuances were mastered...works great

  • Pros

  • Incredibly easy to use and full support by a very educated staff.

  • The easiness of it. It's so much better than the platform we left and with the new resources soon to come out I can't wait for just how much better our experience will be.

  • Cons

  • The software itself is a good platform, however, the support team need more work doing to them. Whilst the company have a support structure it is not robust and could do with a ramp up.

  • Eh, the initial start up was a bit stressful, as I am not proficient in Excel. It would have been lovely if that part was magically done for me. Haha.

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Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux