Lightspeed Retail vs ShippingEasy

Lightspeed Retail has 761 reviews and a rating of 4.24 / 5 vs ShippingEasy which has 1056 reviews and a rating of 4.83 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Lightspeed Retail

ShippingEasy

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.24 / 5 (761)

4.83 / 5 (1,056)

Ease-of-Use

4.5 / 5

Value for Money

4.0 / 5

5.0 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

January 22, 2021

January 14, 2021

Pros/Cons

Pros
Great customer service. Always improving product features.
Easy to use, keeps track of so many different things. I love how I can pull a customer up by name and see what they bought for those who can't remember. So easy to do.

Cons
Although the features have alot of ways to get to, it does make training a little harder as everyone has their own way of doing things.
Its always a little challenging to implement a new software after years of work on other platform, however once all the nuances were mastered...works great

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Pros
The customer service is EXCELLENT. Everything is pretty intuitive and... Inventory control. Oh its wonderful to be able to make inventory negative when something breaks :)
Everything, It's Christmas and everything is wonderful. Software is easy. Perfect to use. The rep is wonderful!

Cons
It's confusing in the beginning to have to download the connect easy program and get the printer all connected, but once it is set and ready it is easy.
It's not as user-friendly as some of the other software on the market. It takes some getting used to, but it's well worth it.

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Pricing

Pricing Range

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Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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