CharityTracker vs SmartAdvocate

CharityTracker has 1006 reviews and a rating of 4.52 / 5 vs SmartAdvocate which has 31 reviews and a rating of 4.71 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.52 / 5 (1,006)

4.71 / 5 (31)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

October 19, 2020

November 23, 2020

Pros/Cons

  • Pros

  • The ease of use is outstanding and the customer service is AMAZING

  • Ease of use and kindness of support team are nice. Reporting is fairly robust. Pretty easy to navigate.

  • Cons

  • There really isn't anything I dislike other than sometimes it can be slow between screens.

  • How complex it is for new staff to learn, but I suppose there isn't really any avoiding that with such an in depth system.

  • Pros

  • I enjoyed the ease with which I am able to move around the program. Every item on our intake has its place in SA and it's very simple to access.

  • It's easy to use and has a lot of options to make work easier.

  • Cons

  • The interface could be a little more intuitive in places, but generally very user friendly.

  • that you cant put commas in the numbers, other then that there isn't much i dont like i have used many programs iand by far this is the best on e

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23 Recommendations

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux