Bridge Software


Bridge is an employee development suite built specifically for employees and managers. It provides peer-to-peer practice, live in-person training, external learning, online courses, mentorship, manager 1:1s, goal tracking and peer assessment. Other features include off-the-shelf courses, knowledge retention, interactive video, continuous performance management, skills assessment and reporting.

With Bridge, learning paths and course offerings can be customized to individual user profiles. The solution also offers the ability for users to stop in the middle of courses and start back in the same spot, even if they’re accessing the system from a different device.

For administrators and course creators, Bridge offers quiz-building tools based on instructional design practices, performance analytics, customizable logic, and the ability to create and manage groups of learners. Courses can be created within the system itself, or users can import SCORM content.

Bridge offers support via email, phone and through an online knowledge base.



37 Reviews of Bridge

Overall rating

4.58 / 5 stars

Filters:

Showing 1 - 20 of 37 reviews

January 2018

Earl from JohnsonRauhoff, Inc.

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

Bridge LMS combines ease of use with great service to provide an excellent e-learning solution

Is Bridge perfect? No. But it provides great value, intuitive use, and a lot of excellent features, all backed by a great support team. And the fact that there is an attitude of continuous improvement with a strong emphasis on community involvement makes it an LMS that will grow based on real needs from users, not perceived needs from a marketing team that is out of touch with its users.

Pros

Bridge LMS has a very intuitive interface, and provides the ability to tailor user roles to meet virtually any need. Getting up to speed in using it was very easy, and yet I am continually impressed with the "and you can do this, too?" factor, especially when it comes to managing courses and users. In addition, the customer service team at Bridge, combined with an excellent support community, makes it easy to find solutions to challenges - and even provide recommendations for new features and functionality. The ability to author responsive courses within the LMS, or import SCORM, AICC, and Powerpoint files also provides flexibility on getting content to learners. And the overall value is excellent compared to many other LMS options I considered and tested.

Cons

Many of the drawbacks I have found are already in the queue for updates and improvements, such as not being able to duplicate whole programs, but instead having to do it on a course-by-course basis. A couple things I have found that I hope make it to future upgrades, however, include:
1) Improved customization of the pages, especially in sub-accounts. There is some limited ability to customize logos and accent colors throughout the interface, but not much. Likewise, layout options in courses authored within Bridge are also somewhat limited, with no ability to wrap text or customize fonts.
2) Meta tags applied to courses on the master account do not carry to sub-accounts. While I understand the reasoning (users in that sub-account may search by completely different parameters), it would be nice to have the option of sharing the meta tags, if desired.
3) Inability to export course content authored in Bridge back out into some sort of usable format, which is a common trait of most LMS authoring tools I have seen.

November 2018

Jason from HomeGate Real Estate® An Innovative Cloud-Based Brokerage

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Bridge Makes Required Learning More Than Bearable

From a user's perspective, Bridge has made my on-the-job education much more enjoyable.

Pros

Participating in required learning is usually a drag in the workplace. Bridge, however, helps stifle that monotonous task and actually makes the process a bit more enjoyable. I recently completed my Title IX training in Bridge, and was not that bad actually. The training felt more engaging by requiring the user to click into specific module at designated times and soliciting responses to questions that were based on actual situations. Bridge also tracked my progress exactly, so when I had to pause the training and come back on a later day, I was able to pick up right where I left off.

Cons

Bridge could benefit from a more robust quizzing engine. I feel like more question types could be added. In addition, I would love to see 3rd party integrations. For example, it would be great to be able to connect your LinkedIn account and share the completion of any trainings to that network. I would also like to see badging come to Bridge. It would be pretty cool to learn new job skills via Bridge and get a digital badge as a reward that can be displayed to managers and peers alike. For example, if a manager needs to put together an ad-hoc development team, he'd be able to quickly identify those employees that have the needed skills for the purpose of the team.

Response from Instructure of Instructure

Replied February 2019

Hello Jason, Thank you for your review of Bridge! We are always looking for feedback to improve our products. If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users!

December 2018

Daniel from Vivint Smart Home

Company Size: 10,000+ employees

Review Source


Ease-of-use

5 of 5

Functionality

4 of 5

December 2018

An LMS for the modern learner

Pros

Bridge is very simple and easy to use. Users seem to understand how to use the environment intuitively. It's designed not to need a mobile app because it's so adaptive. When you get the package with perform, you are able to plan and coordinate one-on-ones with your supervisor and sent agendas. It also helps you see how long it has been since the last one-on-one. Authoring courses are really easy on the site. SCORM uploads are simple and Bridge seems the best at backward compatibility with SCORM files.

Cons

While Bridge works really well on tablet devices, it's not as good on a phone. The adaptive design is very responsive on most devices, but seems to overlap a lot on a phone screen.

August 2016

Larry from Independent Automobile Dealers Assoc of California

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2016

Bridge LMS is a winner!

When our group decided to produce an education program we had certain criteria which we knew would be a must for the LMS we would ultimately select. There are an overwhelming number of possibilities and pricing is all over the map. We settled on Bridge as it checked all the necessary boxes. Response from the staff at Bridge was quick and every question was answered to our satisfaction. What we didn't realize initially was that support was going to be such an important part of the LMS selection. Bridge support has been with us every step of the way. Our project will be done soon. I would highly recommend the Bridge LMS platform!

Pros

Bridge is professional and functional and will provide easy updates as needed in the future.

Cons

No negative comments regarding Bridge.

Response from Bridge of Instructure

Replied August 2016

We appreciate your trust, and we¿ll do our best to continue to give you the kind of service you deserve.

May 2016

Raheel from Zip Dandy

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

May 2016

Bridge has made learning easier for our company

We have been using Bridge for 4 months to train independent sales agents for our company. Being geographically disparate, we needed an easy to use, cloud- hosted platform that allows us to ensure every single sales agent has the exact same baseline of knowledge. We leverage programs as REQUIRED tasks for every learner and then a robust learning library to provide even more education. The intuitive and simple design for learners removes clutter and puts courses and learning at the forefront. The implementation process is simply wonderful- our customer success manager and implementation consultants made the entire process extraordinary. Beyond just managing the implementation process, they gave us insight on Instructional Design, roll-out and adoption, ensuring we were on track to launch on our goal date, linking us up with other departments for greater insight and for being generally amazing people to work with. Reporting is lacking robustness and fidelity as of early May 2016 but is improving. Their customer service team is phenomenal and every single staff member is equipped and capable to resolve every issue on the spot. There has never been an instance where the issue wasn't resolved during the live chat session.

Response from Bridge of Instructure

Replied May 2016

Thank you for taking the time to review Bridge! We are glad to know you enjoying it. You are smarter people doing smarter things!

November 2017

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2017

Bridge puts training in the employees' hands

No more mind-numbing, employer-required training. With Bridge, you're able to complete mandatory trainings on your own time, at your own pace.

Pros

Last week I had to complete our institution's safe hire training to serve on a hiring committee. I was able to complete my entire training on my own time in Bridge, which took me around a half hour. The last time I did this training, I had to sign up for a scheduled in-person training, and then sit through a mind-numbing rehearsal of repeated information. I also had to endure other employee's questions that had nothing to do with the topic at hand. Bridge removed all that monotony, and it was wonderful.

Cons

I wish there was more interactivity on the part of the end-user. It seems to be just a consumable product for the end-user; i.e. read, remember, take a short quiz, and you're done. Though, there is the option to comment. It's decent, but it's rare that other employees would be in the system at the same time to interact with them.

December 2018

Rachel from Waystar, Navicure + ZirMed

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Bridge

I really liked it when I had the opportunity to use it. Since my company merged, less focus has been put on the internal knowledge programs. But I believe once the waters settle, we will get back into the internal knowledge programs.

Pros

It's easy to use and navigate. I like learning from the cartoons and it simplifies sections of interest.

Cons

Sometimes the classes on my bridge account are not offered. This is more of a personal work problem than the software itself because my company hasn't paid for that particular subscription.

Response from Instructure of Instructure

Replied February 2019

Hello Rachel, Thank you for your review of Bridge! We are always looking for feedback to improve our products. If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users!

October 2018

Andrew from Vivint

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

An LMS created for the end user.

They are really great, and have a modern take on learning, career development, and performance tracking. I think at least a demo from them is worth ANY company's time.

Pros

It is simple to use, has beautiful design, and includes functional and groundbreaking features to cover the expanse of employee progression. It can be administrated by a much smaller team, and has the most amazing training tool ever created, called "Practice".

Cons

Some of our data integration is a little messy, and required significant work-arounds to develop. Other than that, they are ideal for our business.

August 2018

Anne from Food Manufacturing

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Bridge Software Review

Pros

I really like the versatility of this software, it is very convenient to use. I can open it any available type of media I have and the functionality is easy to control.

Cons

At first, I found it difficult since it has a customization option. But as time pass, I love how versatile this software. Good Job!

May 2017

Kerra from PFSWeb

Company Size: 501-1,000 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2017

The LMS is easy to implement and use.

Pros

The ease of use for the authors and admins is a huge plus. The users enjoy it, and it has been simple for them to learn. They like having the information at their fingertips, and it is so easy to use that they have adopted very quickly. The support team for implementation was great, and the continuing support team is phenomenal. Whenever I have a problem or question, there is great documentation to reference, and if I can't find documentation for it, there is a great support team available on Chat. They have been helpful in solving problems and in consistently following up when needed.

August 2016

Giovanna from MakeMusic Inc


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4.5 of 5

August 2016

Using Bridge to Scale Training to Customers

Pros

We love the simplicity of the interface and the ease of use. Bridge is very intuitive.

Cons

Our use case of this platform is a little different from the way it was intended. We don't use it for corporate training, but rather to train our customers on the use of our software. Our customers are educators who need clock hours to advance in their career and document their PD. Bridge generates certificates, but they are not customizable. I wish Bridge would automatically generate certificates that that include the number of clock hours and a signature from the trainers.

March 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

It's great because it's simple, but can be clunky sometimes, otherwise it's great

Pros

Okay here's the thing about this software, it's the kind of software that you really need when you need it, but otherwise it just sits there

Cons

I don't really like that it's clunky and slow at times, but this is complex software and so I can understand.

October 2016

Austin from WME/IMG

Company Size: 10,000+ employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

The Best Value LMS on the Market

After shopping around for months I landed on Bridge. In dealing with a VERY knowledgeable sales staff it made an easy decision to go with Bridge. For the money there was no other LMS that came even close to what we received with Bridge. Their implementation and training teams are second to none and insured a successful roll out to over 10,000 users.

Pros

Ease of use and managment. Has a great question builder built righ into the platform that helps cut out Captivate usage when not needed. Also has a lot of extra features you don't get with other LMSs.

Cons

Can't think of one con.

August 2016

Cristian from Seventh-day Adventist Church

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2016

Bridge by Instructure - Non-profit Sector Review

Fantastic from sales pitch, to sandbox, contract process, training, customer support and implementation.

Pros

Intuitive UI, simplicity for authoring courses and enrolling users, relevant student reporting, great training and customer support.

Cons

CSV based group user management - would prefer to have this built in to the web site itself rather than having to do so via CSV import

Response from Bridge of Instructure

Replied August 2016

We appreciate your trust, and we¿ll do our best to continue to give you the kind of service you deserve.

December 2018

Andy from Waystar, the combination of Navicure and ZirMed

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

December 2018

Great Company-Wide Tool

Pros

I love that you can house it all here. Our organization utilizes Bridge for our company-wide compliance trainings and any other all-company types of training/learning necessary for annual completion (i.e. Employee handbook review and signature).

Cons

We do not experience regular negatives with this particular software.

Response from Instructure of Instructure

Replied February 2019

Hello Andy, Thank you for your review of Bridge! We are always looking for feedback to improve our products. If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users!

May 2016

David from InMoment


Ease-of-use

4.5 of 5

Customer support

4.5 of 5

Functionality

4 of 5

May 2016

Bridge is more than a Bridge!

Pros

The software is easy to use and very intuitive. It bridge's a gap for employees to help them become smarter, better informed and more productive.

Cons

They are so much better than just a year ago. new features and updates are being updated all the time. They are headed in the right direction and seem to read our minds on what is needed next.

May 2016

Ben from Larry H. Miller Sports and Entertainment

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

May 2016

Bridge is taking the industry by storm!

My favorite part about Bridge is their customer service. Best customer service I have ever received with any software! Online chat support is top notch. They own every problem and solve most in a matter of minutes. Bridge has many great features. Pros- Customer Service is fantastic! It's easy to learn From an Admin perspective, it is simple and fast From the learner perspective, it is easy nice looking It works very well on mobile devices LMS for the future Constantly adding new features Authoring is very basic and easy to learn Cons- Authoring tool is very basic. Most authors use external tools, which is very common. But don't expect the authoring tool to have the same fuctionality as Captivate, Articulate, Lectora, etc... You can upload those courses very easily however.

Response from Bridge of Instructure

Replied May 2016

Thank you for your review of our product and services.

October 2016

Wendy from AFSA

Company Size: 11-50 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

Manager of Education Programs

Bridge is a wonderful LMS for an organizations looking to certify employees and members. We gained the most from Bridge once we were "bridged" over to their education based LMS, Canvas. Canvas has all the simplicity of Bridge but is now able to support our students and members that are enrolled in our education courses.

Pros

Simplicity and clean layout

Cons

The lack of comprehensive grading capabilities.

May 2017

Michael from WCCT Global

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2017

Easy to use and saves time

Time-saving. Automation of user management functions. Quick answers from customer service.

Pros

Automate your user management functions by connecting Bridge with your HRIS. Author and publish quality courses in virtually no time at all. Some of the best customer service available. The value is worth the cost.

Cons

Bridge is a fairly new product and some additional administrative features would be nice, but the product is always getting improvements made to it.

June 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Bridge learning is LMS at it's best!

Ease of use, integration, simplicity, robust reporting

Pros

This software is so easy to use and the functionality is great. Not only is it easy to administer learning, but it's incredibly easy for learners to access and use the software. What I like most about this software is the modern look and feel of the platform.

Cons

The dashboard can be a bit confusing at times for the learners, so that requires a little bit of assistance.