About Convergence LMS

Convergence LMS is a learning management solution designed for the needs of manufacturing and industrial facilities. The solution can be deployed both on-premise or in the cloud and is suitable for businesses of all sizes.

The key features of the solution include asynchronous and synchronous learning, blended learning, classroom management, skills tracking and certification management. Convergence LMS allows users to map their employees to suitable departments, sites or teams. Users can import employee data from Excel templates and also sync employee data from human resources systems. The scheduling engine enables users to configure recurring training and compliance deadlines.

Convergence LMS offers an import wizard feature through which users can imp...


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Supported Operating System(s):

Web browser (OS agnostic)

35 Reviews of Convergence LMS

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(23)

23

4 stars

(10)

10

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 35 results

March 2018

Cindy from FlexSteel Pipeline Technologies

Verified Reviewer

Company Size: 201-500 employees

Industry: Oil & Energy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

March 2018

When I took over as LMS administrator, I had no one to train me. Your awesome support team helped!

I can make bulk assignments to large teams in less than a minute (with proper set-up).

Pros

I like how easy it is to upload content, pull reports, send reminders, track who's been naught and who's been nice in doing their assignments. Convergence provides a huge variety of training to help us stay current on safety training requirements. But what I REALLY like most about this software is the people; the support team has the patience of Job and are incredibly helpful. They've even created special software modifications to help me with my special requests.

Cons

I wish it would link quizzes to content I upload so I don't have to look for the quiz that goes with each assignment. I also wish there were fewer steps (example: check an item, move it over to a box, check it again, hit select)

Response from Convergence Training

Replied May 2018

We appreciate your feedback our content upload and tracking features. And we definitely like hearing that our support team has created a positive experience for you. Our software team has reviewed your comments and is always working toward improved usability.

July 2019

Amanda from Ring Power

Company Size: 1,001-5,000 employees

Industry: Machinery

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

The year after launch

We have found a way to link all of our branches with the same training. We seldom have to send an instructor to a different state to try to teach them the exact training we rolled out in a corporate facility. It has stream lined training, career paths for our employees and safety. We are even able to send out company videos of the CFO to the masses and everyone feel like they were apart of it, rather than being weeks behind.

Pros

The people behind the product, is the best part. The support line can't be touched by any other in the industry. Answers are at your finger tips or even a quick zoom meeting away. You never feel rushed or as if you are burdening them for help. And the best part is that they listen. You may not say you need something like a filter added in for use but, they really understand what would make it better for the users. I get excited when I see a new feature they have added, it shows they have valued the input their customers have given and made an update.

Cons

The part about the software that I like least is that there are so many directions our company can go with it and I don't have the patience to wait. We like what we see and use and want it all in line for us, now.

November 2016

John from Hollingsworth and Vose

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

November 2016

Convergence Review

I like the features and functionality that the Convergence LMS has to offer. Specifically the CBT content and the Qualifications that we've created in the system to help supplement our training program. There have been a few items that I should also mention that we are not fond of. Your courses do not have functionality that allows the user to retake only the questions that they have missed on test. I'm also unable to customize the scores on the test myself without asking Convergence to do this function for me. The former company (Pure Safety) we utilized had this capability. Overall I give the system a good rating, but I would request that your content developers consider what I have mentioned above.

Response from Convergence Training

Replied November 2016

John, you'll be happy to know that custom passing scores are one of the many new features available in our new course templates. These updates will be pushed out early Q1 2017. We're also working on adding the ability to retake only incorrect test questions, so keep an eye out for that functionality in a future update.

July 2019

Curt from Hearthside Food Solutions, LLC

Company Size: 5,001-10,000 employees

Industry: Food Production

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

July 2019

Food Production Manufacturer in Grand Rapids

overall, Convergence has been very easy to use, and very effective in its ability to track self-paced training, and generate reports as requested. It's been everything we've needed in an LMS.

Pros

The biggest advantage Convergence has, in my opinion, is their customer attention and responsiveness. When we first engaged this software, we received very helpful instruction and guidance from the trainer, especially, and then ongoing support from the helpline. Even though there is a 3 hour time difference, the staff was very responsive and available, as needed. We never felt 'left in the dust' to fend for ourselves.

Cons

There are 2 relatively minor items, (which might already be in the works to be improved, based on past experience!). When entering large quantities of items to be selected, the system starts to bog down after about 15 entries - which is easily enough solved by hitting the 'select' button - so this is a minor irritant. The other item which would be helpful would be, when adding records in Credit Wizard, if the selected Activity would 'stick', instead of having to re-search for the activity. Again, these are minor inconveniences - NOT biggies.

December 2016

Jim from Rand Whitney Containerboard

Company Size: 51-200 employees

Industry: Paper & Forest Products

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2016

Convergence Training for Rand Whitney Containerboard

Rand-Whitney Containerboard (RWCB) partnered with Convergence LMS in the spring of 2016. Our mission was to improve employee training by adding a computer based LMS to compliment our current "on the job" training. RWCB staff (IT, Prod. Mgmt., C.A.O.) went through a two-day, on-site training with a Convergence staff member to build a database, generate ideas on implementation, what training modules should be required for each production position and a time frame in which these assigned modules should be completed. Kickoff meetings for production crews (4) were held at the end of June where an overview of the training was presented, why RWCB was implementing a computer based LMS an explanation of expectations and time frame on which required modules were to be completed. The training was launched on July 1, 2016, with a date of December 31, 2016, for required modules to be completed. Approximately 60 employees were assigned required training modules. Based on the job position in the mill, required modules ranged from 7 (current entry level employees to 45 (Shift Supervisors (4), Senior Operators (8)). By the end of July about 1/3 of the employees completed their required modules. As of December 1, only two employees have completed their required modules. With a total of 45 modules selected by RWCB, each employee is offered the balance of modules, if not required to be taken, as Electives. RWCB is also implementing a process in which an employee is up for a promotion, one of the considerations will be completing the modules required for the position that open. I believe that not only the Convergence Training program has been very beneficial to RWCB employees that have been here for five years or less but also to employees that have been with RWCB since the mill started up in 1994. I found the experience to be better than I expected.

Response from Convergence Training

Replied December 2016

Thanks for the great info Jim. Sounds like everything is going smoothly for you. We're pleased to hear that you're happy you chose to go with Convergence.