About eFront

eFront is a cloud-based and on-premise enterprise learning management system (LMS) that provides certification management, content authoring and social learning capabilities. It allows learning monitoring, performance tracking and integrates with OpenSesame for purchasing of pre-made training courses. The platform is SCORM and xAPI compliant, features content management and has learning capabilities to manage learning administration and progress both online and offline. Users can build courses by re-using presentations and videos or by using content from different web sources.

Additionally, eFront provides social learning features such as forums, and e-commerce is enabled to support the external selling of created courses. Gamification is built in, and learni...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

34 Reviews of eFront

Average User Ratings

Overall

4.56 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(24)

24

4 stars

(7)

7

3 stars

(2)

2

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 34 results

October 2019

Michelle from BizNet Software Inc.

Verified Reviewer

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

A Quality lMS for the Mid-Size Business - FINALLY!

Overall, eFront checked all of our boxes all the way down to our yearly allotted budgetary restrictions for an LMS. Here are literally most of the our requirements we used for our LMS research: Intuitive UI Full Admin Access (adding/deleting/editing) Metrics Reporting Scalability Email Options (e.g, Welcome, Reminders, Completed) Responsive Support Team Mobile Learning Video Hosting File Formats Supported (e.g., PDF, PP, Docx, SCORM, AICC) Reusable Modules Unlimited Space Version Control Course Completion Support? Assessment/Evaluation Support (e.g., set up quizzes) Easy Set Up/Maintenance LMS Pricing (e.g., one time, annual, SaaS) Onboarding Charge Per User Charge Webinar Support Training Question Support (peer to peer or teacher/student) Customization Portals (e.g., customer specific) Social Networking E-Commerce options (nice to have) Sandbox account available Bottom line, we really felt the value in our decision and never felt like we had to compromise on any of our requirements. Great LMS, Wonderful Experience, Excellent Customer Service!

Pros

What we liked most about the software the adaptability. Like most companies we had specific user types and data we wanted to be able to collect from every user. We not only wanted to collect the data, we also wanted to be able to setup specific learning paths and be able to run reports based on our classifications. eFront provided specifc - adjustable fields and open misc. fields we could use to further filter our users.

Cons

We didn't really have a con per se? We researched long and hard and worked in many sandboxes to find the right LMS for us. If we had any cons or concerns as we setup the LMS, eFront was available and more than willing to answer our concerns with workable options if necessary.

Response from Epignosis

Replied November 2019

Michelle, thank you for taking the time to leave this review. We're glad to hear that after a lot of searching, eFront has been able to meet all of your needs. We pride ourselves on adaptability and reliability, so it's great to hear that we've hit the mark in these areas for your organization. We're glad that your organization feels the value in your decision to work with eFront and of course, our Support and Customer Success teams are always on-hand if you need any assistance along the way.

May 2017

Joe from American Water College

Company Size: 2-10 employees

Industry: Primary/Secondary Education

Time Used: More than 2 years


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2017

Generally Easy yet Powerful

Overall it has been easy to use and fit our needs to compartmentalize our users quickly. We have not even begun to use half of the features that are available just because the basics are so powerful. The reports can be quickly customized down to a specific user or course and all the way back up to total system logins and course completions.

Pros

Ease of course creation Flexible content types Custom user types Notifications by email of course completion and certificates Flexible pricing options Easily segment department using branches and putting an administrator over each branch Customize reports

Cons

Automatic updates don't always work The notice of an expiring license is displayed in all branches (not just the main level) Sometimes the backup is slow (which I believe causes temporary database "errors" that are resolved once the backup is complete)

Response from Fani

Replied August 2017

Hello Joe! We're thrilled to hear that eFrontPro has been helping you to cover your training needs! Our team works hard towards this end. Also, you will be happy to know that with the latest release: - the automatic upgrade process is undergoing a refactor and will become more user friendly (and completely unattended) - License upgrade messages no longer appear in branches - Automatic Backups can be turned off from system settings, and one can perform them manually at a convenient time. Thanks a lot for sharing your feedback, it really helps us improve!

October 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

October 2019

Few things to know about efront

It helps to run a simple learning management system to run online classes.

Pros

1. It a simple to use SAAS application which allows to run an learning management system for a newbie. 2. I provides the ability to create membership program and assign different user roles to the members.

Cons

1. It is way too complicated to make basic customization as it doesn't provide the access to its in built HTML files the only thing we could do is make changes in in built CSS files. 2. It costs higher than it should actually be priced at comparing with others.

Response from Epignosis

Replied October 2019

Thank you for leaving us a review. We're glad to hear that you're finding eFront easy to use and that you're making the most of eFront's functionality. In terms of customization, each HTML template can be customised by taking advantage of the powerful plugin infrastructure which safeguards the system from breaking changes through upgrades. Our support team would be happy to walk you through this. eFront offers a Private-cloud, enterprise-ready solution focusing on security and flexibility. These are important features that should be taken into consideration when comparing with other, primarily public cloud, offerings. If you have any questions along the way, our support and customer success teams would be more than happy to hear from you. Thanks again for your review!

June 2017

Dennis from Sterling Technology Solutions

Company Size: 2-10 employees

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

June 2017

Highly engineered software - meant for professional level online eLearning companies.

Robust and comprehensive platform - expandable by developers and more technical-minded staff, but also easy enough to set up and use out of the box for average level people.

Pros

We most like the flexibility and robustness of the software. So many times, with many types of software like this, you find out only in the middle of a project that it won't accomplish everything you want it to. With eFront, it is quite the opposite - you will probably not need everything available, but as your enterprise expands and grows, the feature are there - waiting to be utilized.

Cons

The user manual could be a lot more detailed. The software is proprietary, and very dependable, but we find ourselves contacting support many times to figure out where something is or how to customize something - the good news is, their support team is AMAZING and HIGHLY CAPABLE!! Very solid engineers and technical support.

Response from Epignosis

Replied June 2017

Hey Dennis, Many thanks for your lovely feedback! We're very glad to hear that eFrontPro proved to fit your training needs this well! Our technical team is always here to provide solutions to your custom needs. Thanks again!

April 2018

Michelle from Biz

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

April 2018

Excellent customer service through implementation.

Pros

We love the flexibility we had with this product. We had many options on how we can enroll our customer base, either through building individual course tracks or using the curricula for large volumes of customers. We also like the user interface and being able to customize it for our company. It looks good and user friendly for our customers.

Cons

Support is sometimes a challenge as they are located in Greece. If we have a support question in the late afternoon, we'll have to wait for a response the next morning and we only have an hour or 2 to be able to talk about it before they go home for the day.

Response from Fani

Replied May 2018

Thank you, Michelle, for taking the time to review eFront and letting us know how useful it has been to your business. We’re pleased to hear you have found our product to be flexible and user-friendly. We’re also glad to inform you that we have extended our customer support hours from 2 AM EST to 6 PM EST to better cover our worldwide customer base. Thanks again for your review!