Insight reporting
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About Interactant
Interactant is a cloud-based, integrated solution consisting of clinical and financial modules. It caters primarily to long-term care, long-term acute care, behavioral health and rehabilitation providers.
The solution consists of five key modules: Revenue Cycle, Financial, EMR, Mobile and Insight. The Revenue Cycle module manages processes from billing to reimbursements, with provisions for scheduling, contract management, referral management and trust accounting.
The Financial Module manages accounting, payables, payroll and reporting. The EMR Module takes care of computerized physician order entry (CPOE), online medication administration records and pharmacy apart from basic health data management.
With the help of the Mobile module, all features can be accessed via laptop, tablet and smartphone by users on the move. Finally, the Insight Module helps keep track of business KPIs through reporting and analytics.
Interactant uses Health Information Exchange (HIE) interface for exchanging data and has partnered with IBM for its hardware and middleware requirements.
5 Reviews of Interactant
Average User Ratings
Overall
4.40 / 5 stars
Ease-of-use
4.5
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
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Showing 1-5 of 5 reviews
December 2018
Donna from Presbyterian Homes of Georgia
Company Size: 201-500 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
December 2018
Provides a Solution
Pros
Ability to upload screen shots of issues.
Log on / check status of issue .
I receive an email that my request has been submitted, when it has been viewed & a solution has been proposed.
Cons
Can't think of anything major.
On some of the reports, the font size could be larger.
June 2018
Tina from Acutecare Health System
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
4 of 5
June 2018
We have had a great experience especially with customer support. The HCS Team is exceptional!
Pros
Ease of placing orders
eMAR is easy to navigate
Easy to customize
Screens are easy to view
Tool tips are very helpful
Cons
Reporting- reports should be easier to generate, the process is very cumbersome. Print Medical Record... takes too long to populate.
December 2018
KIM from ACUTECARE HEALTH SYSTEM
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
4 of 5
Functionality
4 of 5
December 2018
Finance
Overall a good EMR from my point, every product has its problems/glitches.
Pros
Easy to use, and a good EMR from the finance side.
Cons
I wish the speed was faster, and I could bill it when its rebilled-in real time- not the next day.
January 2019
MINDI from Sun Behavioral Health
Company Size: 501-1,000 employees
Review Source: Capterra
Ease-of-use
4 of 5
Value for money
4 of 5
Customer support
4 of 5
Functionality
4 of 5
January 2019
review
Pros
Being able to re-open journal entries instead of having to do an adjusting entry.
Cons
The report writer to create reports & report writer maintenance needs to be more user friendly.
December 2018
Anonymous
Verified Reviewer
Company Size: 11-50 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
December 2018
great product
Pros
easy to use, great customer support team
Cons
occasional problems with patients crossing from our system to their worklist. quickly resolved by customer support