abas ERP

4.10 / 5 (44)

Our advisors have recommended this product 4 times in the last 30 days

About abas ERP


Abas ERP is a solution geared towards small to midsize manufacturers and distributors. Abas has three main application offerings on the market today: Abas ERP, Abas Distribution and Abas eB, a line of e-business solutions that can be accessed through a web browser.

The customer portal allows users to browse products, place quotes and orders, view quotes and orders in real time and can be customized to fit users' needs.

The vendor portal allows vendors to view and release purchase orders and requests, view shipment and tracking information. It is customizable and can be integrated with the Abas Workflow Editor to control transactions released or updated by vendors.

The workflow editor is a plugin that provides a graphical editor to create new workflows, integrates with Abas' ERP functions and allows users to view a prioritized list of tasks and approvals.



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Supported Operating System(s):

Windows XP, Mac OS, Linux, Unix, IBM OS/400, Windows 2000

44 Reviews of abas ERP

Average User Ratings

Overall

4.10 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(17)

4 stars

(18)

3 stars

(3)

2 stars

(4)

1 stars

(2)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 44 reviews

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September 2017

Craig from Cadman Power Equipment Ltd

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

September 2017

Abas made our business run better and enthusiastically gave me the tools to make abas even better for our unique business.

I have enthusiastically recommended abas to several other businesses. The abas-USA team is great to work with. Even at the highest level (owners and executives) they take a personal interest in their clients and have a deep understanding of their product. It would be expected that someone in my position would interact with several consultants and technicians at abas-USA but over the course of the last five years I have also come to personally know the over/President of abas-USA as well as the VP of Operatoins, the VP of Information Systems, and pretty much the entire US-based management team. I have also had the opportunity to meet several of the German executives, company officers, and programmers to discuss the system. You can't fake the enthusiasm these guys have for their customers and for their product.

Pros

It's a complete solution - you won't be asked to pick and choose between dozens (or hundreds) of modules that can be included or not during implementation. This program was also not cobbled together from disparate programs and modules purchased by some corporate entity and bundled for sale.
Abas technical support is excellent (more on that later).
Abas user support and training is also excellent - they run what they call the "abas academy" out of their Virginia offices. They have frequent multi-day training courses focused on different aspects of the software. The best are the technical training courses where they teach 'higher-level' users (like the system admins from their clients) how to program customizations for themselves. Some of our most useful processes were programmed by me in-house.
Abas is always getting better and changing with advances in technology.
The program is remarkably stable. It runs (preferably) on a linux server and uses a custom designed database (that is a big $ savings over an erp running on a windows server using an SQL database). In four years, the only time our ERP system has been down has been during power failures or when I did something to break it. When I did disrupt the system, during non-business hours, the support team had us up and running again withing an hour.
In general, support tickets are handled very promptly. Urgent or critical tickets are addressed immediately.
There is a group on LinkedIn where users communicate and help each other out. Many of the members are "IT Manager" types who use/administer/customize abas where they work.

Cons

On the technical side, getting into programming the proprietary database means a bit of a learning curve for anyone who is used to using SQL.
Mobile applications aren't fully implemented but more are constantly being developed. The mobile app server addition is a significant investment.
The system had no built-in capacity to close idle sessions (to free up licenses for the pool) so I had to program a work-around.
I have had a couple instances where a fairly green support tech got assigned to a ticket and wasn't much help.

September 2017

Josh from Beckwood Press Company

Company Size: 51-200 employees

Review Source: GetApp


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

September 2017

Customizable ERP helps Custom Manufacturer Streamline Processes

Pros

ABAS has the ability to connect to design software such as Solid Works. This connection allows our engineers the ability to create parts, work orders and bills of materials with a click of a button. This is a huge improvement over the manual systems we use to use. ABAS is also very customizable. This allows us to fit the ERP system around the way we like to operate instead of settling for methods that may not be exactly what we wanted.

Cons

As with any ERP system, there is a ton of content, screens, reports and applications. For a new user, this can be overwhelming and typically takes some time to understand the navigation and how to utilize the system. ABAS has done a good job making navigation similar between all screens but this also can cause confusion as to what screen the user is working in. With practice and training this becomes less of an issue but is a real challenge for new users. The addition of a central reporting system with pre-made reports that can be modified as needed, would also be a welcomed addition. Currently reports are embedded within info-systems and not always obvious to the user.

June 2011

Olivia from Pankl Racing Systems AG


Ease-of-use

3.0

Customer support

5.0

Functionality

4.0

June 2011

Pankl Racing Systems, based in Austria, specializes in developing and manufacturing engine and drive-train components for racing cars, high performance vehicles and the aerospace industry. Pankl is a global organization with worldwide subsidiaries in Austria, UK, USA, Slovakia and Japan. In Austria we've been using abas ERP since 1995, in the USA since 2002, in the UK since 2004 and in Slovakia since 2008. At the moment we are running abas ERP version 2009r4n11 at all the Pankl subsidiaries. We decided to use abas ERP because it provides all the necessary functions for a mid-market manufacturer like Pankl and from our point of view it has a really good cost/performance ratio. Another benefit is the flexibility of abas ERP. If your company needs customizations, like additional fields in screens to enter data or personalized reports, abas can make that happen. I was not personally involved in the abas ERP implementation process in Austria and the UK, but I never heard anything negative about these projects. The implementation process in the UK and in Slovakia took 3 to 6 months at each subsidiary. It took us a little bit longer in Slovakia compared to the UK, because we are running abas ERP in Slovakia in 4 different languages: Slovak, Czech, English and German. Both software vendors, in the UK and in Slovakia, were really helpful during the whole roll out process. We received all the help we needed during the implementation process and I really appreciate the fast response time of abas USA when there are problems or just user requests. In a demo system, which is actually a copy of the live database, each department receives special training in abas ERP. This approach has 2 major benefits: 1. The user has the chance to increase his knowledge of abas using familiar examples from the live system 2. The user is already in contact with the abas ERP system, but in a "save" demo environment, where he cannot damage anything in the live database. Based on our experience such lessons are more efficient for a new user than just classroom lectures. Our users usually learn to use abas ERP really quickly after these training sessions. As with each software solution, abas ERP has "special" features and functions, but if you are aware of them you gain a big advantage in handling the abas ERP software. The biggest benefit is to have all the relevant data from purchasing and sales, production, materials management, production planning and control (PPC) and financial accounting combined in one system.

August 2015

Josh from Beckwood Press


Ease-of-use

3.0

Customer support

4.5

Functionality

4.0

August 2015

ABAS-Part of the Family

Pros

This ERP software is very flexible and customization to fit our needs. It also contains many "cutting edge" features like integration with Solid Works engineering design software, E-Business, Document Management and Business Apps that many of the others did not have or were "bolt" on third party add-ons. Working with ABAS through the install and continued support I have to say the feeling that we are part of the "family" is what I like best about this vendor. They take the time to listen to what you are trying to accomplish and work with you to solve your issues all while maintaining a positive attitude.

Cons

The source coding is in German. While this doesn't affect the average user since all screens are translated to the native language it makes it a little more difficult for advanced users who wish to do their own programming or screen adjustments.

September 2017

Tom from Trust Automation

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

September 2017

Best flexibility available in ERP systems

It is great to have an ERP solution that has so much capability to provide for unique business solutions. The problem with the ease of use, is tracking these changes and creating more maintenance and upgrade work in the future. Make sure to check functionality in the core product before you add custom solutions, often you can meet your requirements with just a little bit of training and small changes to your process.

Pros

* Highly customizable interface that allows for adding additional functionality and improving users experience
* Easy to learn programming language
* Modern web services available for web based applications
* Functionality and flexibility of the big ERP providers, without the high cost

Cons

* Tracking and updating customized solutions is not very smooth
* Small user base in the US makes collaborating with other companies hard (this is improving)

November 2016

Tom from Trust Automation

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

November 2016

Best flexibility and functionality for your money!

Trust Automation has been using abas ERP since 2011 and I have been working on building custom solutions here for 3 years. I am impressed by the ability of abas ERP to easily allow me to create new functionality and improve business processes to help our users. The online help manuals were original translated from German, but they are continuously updating them to be more current and readable. Also, new training manuals have come out which are very easy to read and have examples to work through. Both abas USA and their parent company abas AG are doing a great job at innovating and bringing new functionality and expansions to the product. The RESTful web services that are now available allows so much flexibility to display the data and have the ability to create interactive web-apps for dashboards.

Pros

Ease of extending new functionality to the database.

May 2012

Barry from Veris Inc.


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

May 2012

My organization is an engineer to order business that services many different industries and applications. We have a base product that can have hundreds of options that are added to it making BOM creation and credibility difficult at times. Prior to moving to Abas ERP, my organization used M2M, which was not easy to use and was not easily customized to accommodate our needs. To make customizations in M2M, we had to have a programmer right a number of external programs that would write to M2M allowing us to get what we needed from the system. Although this helped us, it also kept us from receiving support from M2M and allowing us to upgrade to newer versions. The switch to Abas ERP was a very good transition… much easier than I anticipated. I believe a lot of this has to do with the amount of time we took to test and ensure all our information was entered into the system properly. We spent nearly a year preparing the system to go live and with the help of the extremely knowledgeable and helpful consultants. I can say that we have a great deal of confidence in the information in our system, which is something we never had with our previous system. In addition, we spent 4 months of training the users twice a week prior to going live and when we went live, our users knew what they were going to see and were very prepared for the transition. We have been on the system for 7 weeks now and I can honestly say that we have had VERY few problems and when problems have come up, Abas has been quick to address them and help us through them. The only area that I think the system lacks is in the area of subcontracted parts. The system does limit you to what you can do with these parts, making switching parts to and from subcontracting an extremely daunting task. All-in-all, I could not have asked for a better experience with an ERP system and organization and this is my third ERP system implementation in 12 years.

September 2017

Rhonda from Clarion Technologies

Company Size: 201-500 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

Very userfriendly software and easy to navigate

Pros

Unlike some larger ERP companies that when need assistance you get a different person every time you call - with Abas you have a select group of people assigned to your company that you can build relationships with. They become very familiar with your company and how it works. This in turn is helpful as you grow and want to make changes within the system since they are already knowledgeable about your business.

Cons

It's both good and bad...the system can do so many different things (which is great!) but it can be overwhelming at first. When you see demos of things you like and want to have right away when you start up you find that you need to take a step back and get the basics running first.

August 2017

Sabra from Ironware International, Inc.

Company Size: 11-50 employees

Review Source


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

August 2017

Not happy with company, product average

We were misled during the sales process in that we were told the system could function in ways that it cannot. The implementation process was a mess as it took 16 months then on the day of launch we were provided a product that did not work. Initially Abas would not listen to us when we told them that it was not functioning. It took months for them to send a representative out to take a look and the conclusion was that we had to start over. Abas created a new system for us and we had to re-create six months of data re-entering all sales and A/R, but it was impossible to do all data, so the purchasing side was entered as opening numbers. We lost some detail from the sales side as well. We have historical data that can never be retrieved.

Pros

Integrated with the financials. Very easy to move data to excel. Many screens within Abas function like excel which is handy. Can customize many reports.

Cons

Requires too many customizations to meet needs, which gets very expensive. Some basic financial and CRM functions do not exist. An example would be it will not process a reimbursement. When you need customer service you put in a ticket and often get a programmer who has not worked on your system or does not recall the details of your system/company and so you pay for them to research your issue. There are bugs with the system functioning on mac even though they claim compatibility. Not all of our users are on mac. I have had some functions mysteriously malfunction and we have to pay Abas to get it fixed.

November 2016

Rhonda from Clarion Technologies

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

November 2016

New ERP System

We have our first plant running live now with Abas and will bring our 2nd plant online end of this year. It has been a challenging but productive year for us. As with any implementation of a new ERP system there will be hurdles along the way. Due to the nature of our business we have needed to make a bunch of customizations within Abas. The team we are working with has been very supportive and done a great job of helping us determine the best way to make these changes. Our company is also using 2 functions of Abas that not all customers are currently using. EDI and Simcron are the systems we have utilized to bring in all our customer orders electronically and generate a production schedule. The Abas AG team in Germany has been working diligently with us to learn these 2 systems and help with any problems we have had. We have already found so many ways to save time for our employees and simplify their day to day ERP activites with Abas; so we are looking forward to having the entire company changed over in the next couple of months.

September 2017

Anonymous

Verified Reviewer

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

September 2017

ABAS is an ERP system made complete by its functioning software and knowledgeable personnel.

Pros

ABAS is completely customizable and you can get out of it whatever you put into it. Implementation is never an easy task but ABAS has it down to a science. We went live in January 2016 and