About Onspring

Onspring is a Process Automation Platform that allows users to manage data, workflow, and reporting. Onspring can be used for a single business and has the ability to connect multiple functions across an enterprise. The system is built on the Process Automation Platform, which can be tailored to a company’s needs without coding.

Some key functionality includes audit management, audit planning, issue management, project delivery, coordination and more. The continuity and recovery application allows users to monitor disaster recovery, and manage the incident life cycle.

The platform includes other applications such as quality management, supplier management, asset management, business intelligence, customer management, and more.

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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

19 Reviews of Onspring

Average User Ratings

Overall

4.84 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(17)

17

4 stars

(1)

1

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 19 results

March 2018

Mary from Louisiana-Pacific Corporation

Company Size: 1,001-5,000 employees

Industry: Building Materials

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Great tool-agile, intuitive, effective. Customer service exceeds expectations - quick response time.

Process discipline, automation, dashboards, consistency.

Pros

Flexibility, ease of use, intuitive, configuration changes are easy, dashboards can be customized for each user, exceptional customer service, reasonable cost.

April 2017

Jeff from Happy Food Co

Company Size: 11-50 employees

Industry: Food Production

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Finally. Software that works the way we need it.

We need to maintain close relations with our vendors across every aspect of our business. With Onspring we can easily flex their out-of-the-box solution to fit our business processes instead of having to change the way we work. We were up and running quickly with Onspring. Our implementation allows for complete visibility to all our vendors and customize information specific to our industry (food). We run management processes, track products / costs, and maintain dashboards of key metrics. We like Onspring so much, we're building out most of our business processes on the platform. This solution goes way beyond Vendor Management to fit our core operating needs.

Pros

Ease of use, flexibility, and the ability to quickly customize the platform to our business - without having to write code or pay out the nose for consultants. Just some basic training and we're up and running. Also, Onspring's support is outstanding for any issue, big or small, that we run into.

Cons

We haven't discovered many points of friction.

April 2017

Mark from Aronson Security Group, Inc.

Company Size: 51-200 employees

Industry: Legal Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Outstanding Solution for Vendor Management and More

I cannot say enough great things about Onspring. I have been using the product for a little over one year now, and it has transformed the way I operate. It is incredibly flexible and easy to customize to any needs you have. Making changes involves no programming, no need for technical experience, and no need to ask Onspring to do it for you. There are no startup fees to worry about. There are no long term contracts to worry about. I continue to find more uses for this often, adding another custom module as recently as this morning. The customer support is outstanding. I am probably one of Onspring's smallest clients, but you wouldn't know it from how I am treated.

Pros

Easily customizable. I can do virtually anything I want with it exerting very little effort to do so.

Cons

I cannot think of anything.

March 2018

Michael from Community America Credit Union

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

March 2018

I'm an internal auditor, daily user

Pros

It's a good way to organize and retrieve audit workpapers. Multiple controls can be assigned to a single risk, so it's easy to build a usable risk library.

Cons

There is a bit of a learning curve for new users, can be difficult to configure for individual needs. The stock software is very basic

Response from Onspring Technologies

Replied June 2018

One of the primary features of our product is how easy it is to configure for individual needs. Please reach out to our support team, who is always here to help.

September 2019

Michelle from Farmers Insurance

Company Size: 5,001-10,000 employees

Industry: Insurance

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Onspring fits your needs

I have had a fully immersed experience in Onspring. I came in knowing nothing and now i'm told (by Onspring support staff) that i'm one of the most experienced admins they have. It took less than a year to become a SME. Once you understand how to use the system and it's capabilities, it's pretty simple to use. It has given me the ability to automate so much more than I ever planned!

Pros

Almost anything that I wanted to do, could be done. Even if I couldn't figure it out myself, the support staff would always find a way.

Cons

I like that you can use multiple tabs while configuring/testing, but I hate that if you change one tab to test in a different role, then toggle back to another tab, all of the tabs have changed to that role.