About ProShop

ProShop is a machine shop and manufacturing process management solution designed for small and midsize manufacturers. It offers enterprise resource planning (ERP), manufacturing execution system (MES) and quality management system (QMS) functionalities within a suite. The product is available both in cloud-based and on-premise deployment options. It caters to machine shops, fab shops, composites and assembly-based manufacturers.

ProShop features work order management, which allows users to assign jobs to the staff using drag-and-drop functionality. Users can also track the status of their work orders in the real-time, such as hours clocked, costs and budget, stages of parts and their location. Users can access the queue of job requests and avai...


Read More

Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

66 Reviews of ProShop

Average User Ratings

Overall

4.95 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(62)

62

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 66 results

July 2020

User Profile Picture

Jared from Cogitic Corporation

Verified Reviewer

Company Size: 11-50 employees

Industry: Defense & Space

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

ProShop: integral to our growth

It sounds like a line from a trade journal article, but ProShop is the 3rd ERP system our company has implemented. After 18 months of use, we can honestly say this is the best ERP solution our team has ever used.

Pros

As many ERP systems should do, ProShop puts organizational, operational, project and part information in a central repository. One of ProShop's strengths is 'process workflows' that really work.

Cons

ProShop is continuing to improve the online help files. However, the guided implementation process and support (email, video conference, phone, etc.) are the best we've found in the complex software world.

Reasons for Choosing ProShop

We chose ProShop after being introduced to the software by a young manufacturing professional. He shared that ProShop was the best solution for custom manufacturing he had used. After viewing customer testimonials, watching all available videos and demoing the software- we decided we agreed. ProShop is the best ERP solution for custom and repeat manufacturing.

Reasons for Switching to ProShop

Due to accelerating growth and the need for a robust ERP solution to manage data, we needed a piece of software the was pre-engineered to both meet our requirements and support our expansion.

Response from Adion Systems

Replied July 2020

Jared, It's been an honor and a pleasure to work with you and your team. Thank you so much for your review. It's feedback like this that makes our work meaningful and excited to go to work every day. We'll share this with our whole team and toast you at our next virtual happy hour! Cheers and thank you again! The ProShop Team

September 2020

Ben from Dynamic Balance Machine

Company Size: 11-50 employees

Industry: Medical Devices

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

ProShop turned Dynamic Balance Machine into a Pro-Shop.

Implementation was easy. The ProShop team was amazing in getting us up to speed incredibly fast. When we receive a re-order from a customer we are able to process parts in the same manner they were processed a year earlier. It is so easy to input information about a process, operation, fixtures, tooling, material, etc... that you can produce a part nearly identical to an original order right down to the details listed on the work order. Being able to instantly access information relevant to your job function is a game changer not only to employees, but to running and growing a successful machine shop. We could not have done it without ProShop.

Pros

Visibility. The biggest thing I like about ProShop is that I am able to see across all machining cells what jobs are being currently processed. I can see from multiple dashboards what is ready for outside processing, ready to inspect, ready to ship to the customer and what has been invoiced. I love that all of the information about a work order is accessible with in the click of a mouse. The other thing I really like is that a Quality Management System is so easy to maintain being built right into ProShop.

Cons

The thing that I least like about ProShop is that we put all this information in the system and we want to be able to customize part labels based on my customers requirements. If we could have this feature available to us we wouldn't have any complaints. This feature request is one that we can't wait to get our hands on.

Reasons for Choosing ProShop

Ease of use. Training is a breeze for new hires. It is so intuitive you can literally give someone a login show them the menu and they can figure out the most of it for themselves. I mean, we don't do that, but you could. We like the functionality in every aspect. ProShop is built for Manufacturing. The other reason we bought ProShop is that the guys that developed the ERP also ran a machine shop for 20+ years. They have most likely encountered every problem imaginable using ProShop ERP in a manufacturing environment. With the ProShop guys improving ProShop over 20+ years that has given us that much more of a competitive edge in manufacturing without having to overcome the barriers ourselves. Thanks ProShop.

Response from Adion Systems

Replied September 2020

Ben, Ben Ben!! We are so thrilled to get your review!! Holy smokes! Thank you for your thoughts and spending the time to share them here. Wow, we are so happy for you and how ProShop has positively affected your business. This what makes building ProShop so rewarding for us. We hear you on the labels and we will reach out to get your feedback on specifically what you need. Thank you very much again! The ProShop Team

March 2021

Dan from Westwood Precision Inc.

Company Size: 11-50 employees

Industry: Aviation & Aerospace

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Powerful Software

ProShop has helped with profitability as well as OTD. We went from 76% OTD in early 2019 and 4 months later we reached 99.8% OTD and have maintained it ever since. This has opened more doors and opportunities for more work and new customers. Which means growth. This software made it possible.

Pros

I really love this software. It is designed to be a paperless system which makes record keeping much easier. Very user friendly to navigate through. It is Internet based so you can upload pictures and videos to a specific job or operation. Job costing works live all throughout the process. Machine efficiency, utilization and indirect time are very easy to track. Very easy to create your own search query and pull very specific reports that may be unique to your business. It goes on and on.

Cons

The scheduling function was a little cumbersome to use. It was difficult to re-arrange for the order desired. However, the latest upgrade corrected this problem and now has a drag and drop function that makes this process much easier and streamlined.

Reasons for Switching to ProShop

Outdated system. Having a lot of server issues as well as customer service issues.

Response from Adion Systems

Replied March 2021

Holy Smokes Dan!! We'd heard that ProShop was having a positive impact, but this is huge!! Our team is jumping up and down over this review! That OTD improvement is really impressive. Well done! That's not just ProShop...that's your team. Thanks again for taking the time to leave this review! We really appreciate it! Thanks again, The ProShop Team

November 2018

User Profile Picture

Brandon from A.W. Mercer, Inc.

Verified Reviewer

Company Size: 51-200 employees

Industry: Machinery

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

November 2018

ProShop Review

Pros

It is pretty easy to learn. Not much of a learning curve with this. Saves you a lot of time in the end as well by eliminating paper trails

Cons

The interface is a little too much, needs to be a bit cleaner. Sometimes it can be hard to find what you are looking for, but that is just part of the learning curve

February 2021

Nichole from Tronix3D

Verified Reviewer

Company Size: 2-10 employees

Industry: Printing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

ProShop the Professionals

We switched from another ERP software that was really complicated and misleading . It would take me 30 plus minutes to process an order and enter it for the production team to see, but with ProShop it takes me minutes to have everything relating to the order entered and sent to the production guys. I use ProShop during 90% of my day, and it makes my job so much easier and worry free!

Pros

The creators of this software knew exactly what a user would be looking for in an ERP/CRM software. Everything about this software was easy to understand and quick to follow. The online help tool allows for the user to look for the answer(and usually find it) before contacting support. The work order and Customer PO modules are extremely detailed and allows for all information to be entered and easily accessible. Ordering COTS items with the Vendor PO module is a breeze, and only takes seconds! The simplicity yet details of the software is what really makes it the best tool for our team. I love that ProShop has the ability to store so much information within its modules, and makes it easy for the whole team to follow along an order and know exactly what is going on and when.

Cons

There are so many modules and components to the software that it did take a a couple implementation and training meetings to fully understand the software, but the implementation team and trainers really made the process easy for our team.

Reasons for Switching to ProShop

The software just didn't work for us and our needs. It was too complicated and did not offer us modules that fit what we were doing.

Response from Adion Systems

Replied February 2021

Thank you SO much for this review Nichole! It thrills us that you love ProShop so much and that it helps make your day more efficient and productive. It's our mission to help companies like yours thrive, so our team will be so happy to hear this review! Thanks for taking the time to write this!! We appreciate you. The ProShop Team