Finding software can be overwhelming. We've helped dozens of companies choose the right quality management software to gain control over all aspects of their quality control processes.

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E2 Shop SystemFrontRunners 2021

E2 by Shoptech Corporation is a manufacturing solution that offers scheduling, purchasing, shipping, customer management and accounting. It’s designed specifically for job shops, contract and a variety of make-to-order manufacture... Read more

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Recent recommendations: 51 recommendations

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IntellectFrontRunners 2021

Intellect eQMS is a configurable cloud-based enterprise quality management solution that helps organizations across various industries to manage the quality and compliance of critical business procedures. Features include document... Read more

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Recent recommendations: 19 recommendations

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QT9 QMS

QT9 Quality Management Software is a web-based QMS software used by companies to comply with ISO and FDA quality standards. The software is available for deployment either on-premise or in the cloud. The tool eliminates the need f... Read more

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Recent recommendations: 17 recommendations

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M1 ERP

ECi M1 is a subscription-based enterprise resource planning (ERP) system, available on-premise or via the cloud, that automates financials, inventory, production, sales/quoting and production planning. The solution is suitable for... Read more

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Recent recommendations: 15 recommendations

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UniPoint Quality Management Software

uniPoint Quality Management Software is a modular on-premise quality management solution capable of integrating with other ERP systems. Built on Net Technology, a SQL database, and Crystal Reporting, this system is designed to gro... Read more

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Recent recommendations: 12 recommendations

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DELMIAworksFrontRunners 2021

DELMIAworks (formerly IQMS) ERP is developed specifically for SMB and large discrete and batch process manufacturers in the aerospace, medical device, automotive, food and beverage, consumer products, plastics, packaging, and elec... Read more

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Recent recommendations: 11 recommendations

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Quickbase

Quick Base is a low-code application development platform that enables organizations to unite information, people, and workflows within distribution in a single, cloud-based platform. Unlike traditional software solutions, Quick B... Read more

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Recent recommendations: 10 recommendations

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SafetyChain

SafetyChain is a fully configurable cloud-based platform that includes a robust toolset for any sized plant, regardless of operating system or integration need. SafetyChain's Plant Management Platform helps clients go paperless, s... Read more

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Recent recommendations: 10 recommendations

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Adaptive Compliance Engine (ACE)

Adaptive Compliance Engine (ACE) is a quality management solution that allows enterprises to streamline tracking, reporting and management of all quality and compliance business operations. For all business day-to-day operations, ... Read more

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Recent recommendations: 9 recommendations

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Qualcy QMS

Qualcy eQMS application is simple and easy to use, designed for Bio-Med and Life Science industry requirements. This software helps maintain compliance readiness, and enables proactive problem solving with visual metrics and notif... Read more

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Recent recommendations: 7 recommendations

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REALTRAC

Realtrac is an on-premise job management solution designed for job shop manufacturers and modular machine shops. It helps small and midsize manufacturers to schedule workflows, manage shop operations, track inventories, manage pur... Read more

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Recent recommendations: 6 recommendations

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MasterControl Quality ExcellenceFrontRunners 2021

MasterControl Quality Excellence (a QMS Software Solution) is an integrated quality management system that eliminates the need to paper-based quality processes. It helps life-science companies adhere more efficiently to the ever-c... Read more

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Recent recommendations: 5 recommendations

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ProFicient

ProFicient modernizes SPC-based quality management for total manufacturing optimization—from the plant floor to the boardroom. Modernize real-time Statistical Process Control (SPC)-based quality management with enterprise-wid... Read more

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Recent recommendations: 5 recommendations

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Qualityze Suite

Qualityze EQMS Suite is a Salesforce cloud-based compliance and process management system that helps in developing and maintaining good quality procedures and policies by solving compliance and quality issues. QualityzeEQMS Suite ... Read more

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Recent recommendations: 4 recommendations

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BatchMaster ERP

BatchMaster Software offers process manufacturing software solutions for the food, chemical, nutraceutical and pharmaceutical industries. Users can run the manufacturing application with QuickBooks, Sage 100&300, Microsoft Dynamic... Read more

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Recent recommendations: 4 recommendations

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Exenta

Exenta is a cloud-based apparel management solution that helps apparel, footwear, accessories, home furnishing and other consumer goods brands, manufacturers and retailers to manage their various business operations. Key features ... Read more

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Recent recommendations: 4 recommendations

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CorityFrontRunners 2021

Cority offers a cloud-based, enterprise quality management and compliance software solution for midsize to large global manufacturers. It is suitable for manufacturers that operate in industries such as automotive, aerospace and d... Read more

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Recent recommendations: 3 recommendations

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Propel

Propel makes cloud-based software that helps manufacturers deliver customer-centric products. Propel combines Product Lifecycle Management (PLM), Quality Management (QMS), and Product Information Management (PIM) into a single Saa... Read more

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Recent recommendations: 3 recommendations

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Greenlight Guru

GreenlightGuru is a cloud-based quality management solution designed specifically for the medical device industry. It provides premarket and post-market solutions which are Greenlight Go and Greenlight Grow. Key features include d... Read more

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Recent recommendations: 2 recommendations

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Qualio

Qualio is a cloud-based quality management solution for manufacturing businesses in a variety of industries. Key features include document creation and review, collaboration, employee training and audit trails. Qualio enables... Read more

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Recent recommendations: 2 recommendations

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Buyers guide


Last Updated: April 19, 2021

We wrote this guide to help you better understand what you need to consider when researching quality management software.

Here's what we'll cover:

What Is Quality Management Software?
Common Features of Quality Management Software
What Type of Buyer Are You?
Additional Capabilities to Consider

What Is Quality Management Software?

 

Quality management software (QMS) can help manufacturers measure (and therefore improve) the quality of their products and processes. This software category can refer to a broad range of applications that help manufacturers ensure quality across all supply chain activities—from design to production to distribution and eventually, service.

Some solutions on the market are created for general repetitive manufacturers, while others are designed for specialized manufacturing (e.g., pharmaceutical and biochemical manufacturers).

Common Features of Quality Management Software

The applications that can make up a quality management system aim to help manufacturers better control the four key components of quality management:

  • Quality planning;
  • Quality control;
  • Quality assurance and
  • Quality improvement.

Common functionality found in these systems includes:

Corrective and preventive action (CAPA) Helps manage and track CAPAs by automatically routing corrective/preventive actions to the right quality manager so they can accept or reject the action. If accepted, the system will assign the action to a responsible party and start a workflow to investigate the root cause of the issue. Quality managers can attach documentation, assign priority to and monitor the status of each submitted action.
Audit management Tracks all audit tasks and documents. Keeps a record of internal and third-party audits, tracks the scheduling and results of every audit and allows manufacturers to evaluate the effectiveness of auditors. An audit management application will usually be built to pass this information to the document control or CAPA modules so that audit information can be attached to the corresponding corrective/preventive action.
Complaint management Helps manufacturers improve their quality of service by logging complaints from customers. Manufacturers can then investigate, respond to and resolve customer complaints. This application can provide manufacturers with useful feedback from end customers that might otherwise be difficult to obtain.
Change control Identifies, defines and organizes the tasks required to implement a change in company processes or use of resources (e.g., packaging for a particular product). The system then analyzes how that change will impact the company.
Document control Helps manufacturer’s organize all documents related to production—from the design files for a product to standards compliance documentation—in a centralized and searchable database. Documents can be easily sent to team members for review/approval and linked customer records, bills of materials (BOMs) and inventory.
Risk management Enables manufacturers to more easily evaluate risk by standardizing risk assessment documentation and analyzing recurring issues in a single location. All risk files are associated with the corresponding document, project or process to improve analysis.
Statistical process control Collects, analyzes and visually displays data from shop floor machines to measure statistical variations in output. Based on this data, manufacturers can fine-tune their production processes to reduce scrap rates, improve yield and produce a higher quality product.
Supplier quality management Helps manufacturers qualify, select and monitor supply chain partners. Includes features for supplier scorecards, supplier qualification workflows and tracking of supplier issues such as non-conformances.
Employee training management Helps manage employee training by tracking training activities and ensuring that relevant course materials are completed. Ensures compliance with requirement for proof of quality management training.

What Type of Buyer Are You?

Prior to evaluating a quality management program, you’ll want to know what type of buyer category you belong to:

Enterprise quality management software (EQMS) buyer. Manufacturers that require data integration across all applications should evaluate an integrated suite. These systems are able to manage quality compliance, track the source of quality issues, monitor shop floor operations and evaluate supplier relationships within a single system. EQMS systems can be integrated with other enterprise applications such as enterprise resource planning (ERP), supply chain management (SCM) and product lifecycle management (PLM) software to provide a more complete view of operational quality.

Single application buyer. Manufacturers that are not ready to purchase an enterprise system may consider a single solution to better manage one aspect of operations. Common applications that manufacturers can purchase on a stand alone basis include document control, change management and statistical process control (SPC) software.

Specialty buyer. Some manufacturers will have industry-specific requirements. For instance, pharmaceutical manufacturers require functionality to prove compliance with the Federal Drug Administration’s guidelines in Title 21 CFR Part 11. This means they need a system that helps properly track plant audits, control for drug quality and track all electronic documents according to FDA standards. Other manufacturers that should evaluate a specialized system include medical device, consumer products and electronics manufacturers.

Additional Capabilities to Consider

In addition to the key functionality we reviewed above, there are other capabilities that can be important to quality management, but aren’t present in every system. Here are a couple more to consider before implementing a new system.

Data visualizations. A QMS system collects high volumes of useful quality data. To synthesize all of this information and make analysis easier, manufacturers should consider the visual reporting capabilities of their system as a well-designed reporting dashboard will make it easier for the average user to make more data-driven decisions.

Example of a quality management reporting dashboard from IQMS

Web-based supplier portals. Many systems provide a Web-based portal to manage supplier relationships. These portals give suppliers real-time access to your supply requirements such as purchase orders, payment and invoicing as well as advance shipping notice (ASN) information. This makes it easier to interface with your suppliers and also gather valuable information about suppliers’ performance. Before implementing a supplier portal, it’s important to coordinate with suppliers to ensure you provide them with information they need to meet your inventory needs. Some manufacturers also share their supplier scorecard in this portal so suppliers understand the exact metrics you’ll use to evaluate their performance.

FrontRunners

Your Guide to Top Quality Management Software, March 2021

Software Advice uses reviews from real software users to highlight the top-rated Quality Management Software products in North America.

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“Usability” includes user ratings for Functionality and Ease of Use.“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.Reviews analysis period: The reviews analysis period spans two years and ends on the 15th of the month prior to publication.