WorkWise ERP Software

4.12 / 5 (38)

Our advisors have recommended this product 3 times in the last 30 days

About WorkWise ERP

WorkWise ERP is an enterprise resource planning (ERP) solution that helps midsize businesses in the manufacturing industry with their management processes and operations. It can be deployed on-premise or in the cloud.

WorkWise ERP provides users multiple applications that can be used to build different roles which organizations can deploy either at the group level (customer service, scheduling, accounts payable, etc.) or at the individual user level. WorkWise ERP helps users to drill down to details with one click, save queries for later use, export query results directly to Excel and set their own specific navigation and browser preferences. In addition, to protect confidential data, security can be set at the role and/or user level. WorkWise also offers imp...


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Supported Operating System(s):

Windows 8

38 Reviews of WorkWise ERP

Average User Ratings

Overall

4.12 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(8)

8

4 stars

(24)

24

3 stars

(6)

6

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 38 results

February 2020

Lisa from DBS Manufacturing Inc

Company Size: 11-50 employees

Industry: Machinery

Time Used: Less than 12 months

Review Source


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

New WorkWise Software Customer

With the implementation of WorkWise, we plan to be more streamlined in our processes as we learn to use the software effectively. We started using MRP with this software which has made the purchasing function more efficient. The DASH DDX add-on saves time as we no longer have to save our PDF's to folders on our server. The annual financial audit is much more efficient due to the EXCEL export functionality within the software.

Pros

The full functionality from Customer/Vendor setup thru the Financial Statement process. We are very excited to master the DDX function as we strive to be paperless. The ability to export data to EXCEL is very important and much more user friendly than our last software package.

Cons

It is not as intuitive as I expected, however, our company attempted to do the installation without formal WorkWise training and I don't recommend that. If I had to do it over, I would have scheduled a more formalized training and installation process.

Reasons for Choosing WorkWise ERP

Company History - U.S. Based with a good track record of U.S. Service and Support Functionality within the software User Groups - User Conferences Constant improvement and innovation in software upgrades

August 2019

Brandon from Timber Creek Resource

Company Size: 201-500 employees

Industry: Packaging and Containers

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2019

Good System if you understand its limitations

Overall we moved to WorkWise ERP to cut costs, gain some functionality, and have direct access to our data. They delivered on all of those needs. At the time of implementation we thought we would be able to use their manufacturing system, but found that with us being a custom job shop with variable processes and materials their shop floor and job cost system is not flexible enough for us to use effectively. But, because the system is built on SQL Server we have the ability to easily tie a costing system built for our industry into WorkWise ERP.

Pros

For a great price you can pick and choose what features you need in your business. They offer pretty much everything, but some modules come with limitations. They do a great job of improving the software every year, and it's really moving in the right direction. Love the ability to add custom fields almost anywhere in the system, and change the work benches to fit your needs. Built on MS SQL Server with full access to the data when you host. Dash document repository is great by its self, but printing options in the software need improvement (see cons)

Cons

They are still working to replace the "Old" pieces of the software, and those are clunky and not very streamlined. As others have stated, their printing leaves a lot to be desired. You have very limited options when printing as everything has to be pre-defined for email/faxing and your only option at time of printing is to by-pass those presets and choose a physical printer. Even when setting up the default printers for the various documents, you need to type in the printer path, no look ups or drop downs. Their shop floor, scheduling, and costing features are very nice, but make sure you fully understand your needs and the limitations of the software. They have a standard cost option, but if you have multiple sites you can only have one standard cost. Also when you move any item into inventory you lose the cost breakdown between labor/material/overhead. Finally their financial reporting is very limited and clunky to put together. Luckily (like most ERP vendors) they work with a great 3rd party financial package provider that integrates great with their system and is very cost effective.

February 2020

Jennifer from Apex Instruments

Company Size: 11-50 employees

Industry: Environmental Services

Time Used: Less than 12 months

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

February 2020

Great Data; Supportive Company

Our overall experience with Workwise has been positive. We had a slow implementation, our first PM was not very involved or proactive and we had inexperienced members on our internal implementation team. We felt the discovery process was disorganized which delayed a thorough understanding of our business needs and clear articulation of how our business needs translated into system use. However, our implementation consultant always makes and takes time and help with whatever we need and has always been very helpful and accessible. We have received a lot of support from management to resolve any issues and concerns we have and to provide additional resources when needed.

Pros

We are 8 months into our live system. We are cloud-based so the accessibility from practically anywhere is great. The transparency and ability to extract and analyze data from this system is better than any previous software used by our company. We have been slow getting off the ground but we have already been able to make better, data-driven decisions and look forward to how much better we will be able to monitor the business.

Cons

There seems to be a lot of bugs. Turn around time on support tickets can be pretty slow with things that need reviewed by programmers-which would be fine but there is a lack of communication that would make that wait more tolerable. As the admin for the system, it's frustrating. when I can't give clear updates to department mangers on issues that slow their productivity. There are a lot of clicks. Shipping large orders and orders with NNM items is very cumbersome. Bank recs and other financial functions are clunky.

August 2019

Debra from Grotnes, Inc

Company Size: 11-50 employees

Industry: Machinery

Time Used: Less than 2 years

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

August 2019

Software Review

There seem to be a lot of bumps in the road as we progress further into the software. We are still struggling to get all of the information we need, in and out of the software.

Pros

The ability to customize features and potential to hold all of your information in one software program. They have reps that can come out to your business to train employees how to use the software. The forms you print out look professional.

Cons

This software is designed for the user that never makes mistakes. Fixing a mistake is very cumbersome in this software, and there doesn't seem to be a quick fix for anything. We keep having to work outside of the software to solve issues to problems. The inability to edit invoices after they are processed is an issue for us. It doesn't support large projects with multiple purchase orders. The reports that are available, do not contain the information we need. The base program is very basic and needs a lot of customization to be useful which is expensive. Orders get locked up frequently and can't be used until someone releases them. Financial module could use more work.

August 2019

Michael from ALTO_SHAAM

Company Size: 501-1,000 employees

Industry: Food Production

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2019

CONFIGURATOR

As the Engineering Project Coordinator / Configurator I have to say I enjoy it. It is different type of thought process but the best part is if you run into trouble and you need another set of eyes WORK Wise(rep has always been available to help

Pros

CUSTOMER SERVICE Positive 1) Accuracy no second guessing themselves 2) No guessing when customer is calling what choices go with the potential Sale Example: if a customer wanted 2 ½” casters with a BUMPER that choice would not come up as a Question because only available with 3 ½” casters 3) A complete BOM & costs even if its 2 Units stack on one another with stacking all the accessories all included in the overall costs. 4) Customers can see the Acknowledgment up front with the specific options listed IT Department The Forecast Tool uses SKU vs CONFIGURATOR DATA FINANCE Positive 1) No costs have to be rolled Customer Service does not have to wait for SKU’s to be create & costs rolled PRODUCTION PLANNING Positive 1) Complete BOM with all options and stacking into one unique BOM

Cons

ENGINEERING Negative there is much more DWG. Work adding extra levels of non-stocked non-controlled Assemblies PRODUCTION PLANNING Negative: 1) Description is a set back with CONFIGURE Items 2) When a Configure Unit is returned we need to create a SKU