Image Relay Software

4.78 / 5 (67)

About Image Relay


Image Relay is a cloud-based solution that helps small and medium businesses and enterprises upload, distribute, monitor and manage digital content. It allows users to create a customized portal with their brand logo, colors and other details.

Users can manage their file repository and share it with other people without granting direct login access. The solution offers advanced search functionality that supports full-text search within documents. Users can manage metadata and tags attached to documents for quick and auto-filled search.

Image Relay offers storage to businesses that require large amounts of space for archiving additional data. Video and audio files are converted to HTML5 by the solution, which allows users to quickly preview their files before starting the download. It supports files in multiple formats.

Image Relay integrates through Zapier with third-party applications such as Basecamp, Conceptboard, Box, Issuu, Percolate and YouTube. Pricing is per month and is based on storage provided.



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Supported Operating System(s):

Web browser (OS agnostic)

67 Reviews of Image Relay

Average User Ratings

Overall

4.78 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(52)

4 stars

(15)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 67 reviews

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August 2018

Lindsay from Aspen Skiing Company

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2018

Game Changer for Photo Library

It is rare that we come across and issue that requires assistance, however, when needed, Image Relay's prompt response and assistance has been more than appreciated. Our company utilizes Image Relay multiple times on a daily basis and has been essential in our daily operations.

Pros

Sharing our images and documents without sharing our entire library has allowed us to have complete control over who is accessing our images and also for what purpose. In addition, creating permissions for those inside of our company has been a tremendous asset for the same reason. The ability to create keywords associated with each image has allowed us to easily and quickly search for the needed photos and documents. Finally, having one central place for all of these pieces to live has streamlined our processes and access points across the company.

Cons

Image Relay has fulfilled our needs well and I have not run into problems with the software. We are looking forward to using Image Relay for many years to come.

August 2018

Sarah from Ben & Jerry's

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Amazing Digital Asset Management, and exceptional client services

The Image Relay team is one of the most responsive vendors I've ever worked with. They not only respond whenever we have a question or need some help, but they value our input into how to make the platform better, and work my "wish list" into future development. Their collaboration with their clients to improve the software is beyond anything I've ever experienced. They're awesome.

Pros

Ease of use, intuitive platform, incredible organizational capabilities, and the ability for people inside and outside of our organization to access assets, with or without a login. It's been a life-changing switch since we started using Image Relay 5 years ago, and I don't know what my content team would do without it. I'd recommend this software to anyone tasked with managing and sharing assets, especially A LOT of them. It's made my job so much easier.

Cons

Anything that I've found to be a hurdle with this software, the Image Relay team has worked to fix it...so there's really nothing I can say that I don't like!

August 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Image Relay for businesses/AF

I give it 4 out of 5 stars :-)

Pros

After experiencing other related sites for relevant and similar items, i find this product superior in almost all ways. The ease of use and organization makes it my most valuable tool and resource for my job as General Manager of a hot tub and swim spa retail store. I use it for education and information and find it most useful when creating ads for any medium. While I remain confused and lost with my other product (Hydropool Swim Spas and Hydropool hot tubs could really use this!)

Cons

My only angst is the search engine should have broader range. Most likely what i am searching for is there... just not where I would expect and sometimes I have to ask the admin to assist me in locating my objective.

August 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

Impressive Tool on Many Levels

A great company to deal with--help is always at the ready and they do a great job of communicating new features without a lot of fluff and stuff.

Pros

The ability to share assets through a variety of links, collections or user accounts has been the most useful function. We were initially looking for a way to organize our assets internally (which works great) but the sharing features have been a great surprise. A very good and always improving feature set and UI make this tool indispensable for much of our day to day marketing operations.

Cons

Over time IR has significantly improved it's web based UI--it has become a very fine mobile tool. I would still love a native app for our road warriors, but the web app is working quite well these days.

August 2018

Susan from KU Alumni Association

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

User friendly, effective and affordable service!

We had a vast amount of media and materials that were internal, with no way to share easily among numerous colleagues. Image Relay helped us create a library database that provides access to all of our teams. We travel all across the country hosting alumni events, and the library can be accessed from anywhere, any time. It’s been a game changer.

Pros

Image Relay has just about any photo library/database tool you would need. There is a wide range of answers or instructions at the click of a help button, or if you need to ask a question, they get back to you quickly. The “collections” feature is the thing we use the most. We can quickly pick a few choices to someone and they can then download what they need. Uploading and tagging/adding keywords is easy.

Cons

Navigation home while in a collection is just a little clunky.

August 2018

Ben from Ski Utah

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

The Best Media Asset Manager

Pros

There are no size restrictions on media. This is extremely helpful for us as we upload and share high quality imagery for print and digital ads, including Raw files which take up a lot of space. We also use this to organize video assets shot in full HD and have seen little issues with storage or access to these large files. It's also incredibly easy to share these assets with 3rd parties by simply sharing a download link. Also great responsiveness on mobile/ipad or other devices.

Cons

It honestly meets all of our needs as an organization and has been extremely helpful in keeping us organized and increasing efficiency as we spend less time searching on our own for assets to use in our print/digital advertising for the ski industry. We are able to easily collaborate with photographers and content contributors and allow them to upload their media from anywhere, allowing for faster turn around and use of those assets. When working in the ski industry, displaying the most current conditions is important and this helps us achieve that.

August 2018

Mark from dpHUE

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Perfect Platform ... you can't find better

I've been using Image Relay for about 5 years ... I originally found it when I worked for a large Estee Lauder brand, and when I switched jobs to a smaller, start-up company, I immediately integrated it. I recommended it today to a photographer. Image Relay is amazing. I can't say enough positive things about it.

Pros

It's obvious the developers of this platform deeply understand the needs of creative businesses and marketers when it comes to digital asset management ... the platform is deep and very, very intuitive.

Cons

Hmm ... honestly cannot think of anything critical to say.

September 2018

Naomi from Iredale Mineral Cosmetics

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2018

Clean, organized and sharp

This is our partner facing platform for access to all of our product and model images, our collateral and merchandising, and more. We are able to offer partners an easy-to-use site to pull what they need for marketing.

Pros

Image Relay has been such a great partner. Going from our previous site housing our images to this platform has raised the bar, and allowed us to really share our assets with our partners in a clean and organized format.

Cons

Most issues that we have had Image Relay has worked to resolve.

December 2017

Bill from Robinson Home Products

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2017

Easy to use at the office and on the road. fast and simple to use and navigate.

We are gaining office time when using this product. Our customers and sales team can help themselves without waiting on the office departments.

Pros

With varying levels of on-line knowledge with our sales team and customers, Image Relay is practically self-explanatory and easy to use for all. From the time a customer requests access to our Image Relay to the time they download the files they need it has saved our internal staff many hours a week in getting files sent out. When our office closes for the night our customers and sales teams still have access to what they need. No longer do they need to wait for the next morning.

August 2018

Seth from Driven Studio, INC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

Get your ASSets together

Delivering and archiving projects is the best part of IR. No more, where is that file on the server, or hard drive... All our files are on IR.

Pros

The fact that all my photo's, design files, video files etc all live in one place and that I can get them anytime gives me peace of mind. The file structure and the featured options are great. It's not chaotic like DropBox - it's organized by client, by project, by file.

Cons

That more of our clients don't use Image Relay!

August 2018

Chelsea from Yabsta Digital

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2018

Image Relay is Great!

Overall Image Relay works great for my company and I use it often in my work as a social media specialist.

Pros

I find Image Relay simple to navigate and use. I use it personally just for sourcing images and downloading them but my company also uploads imagery and logos, etc. The images are great quality.

Cons

I don't like that, when viewing an image, if you click 'back' instead of the x at the top right, you're taken back to the homepage and must search again.

August 2018

Jenna from Dogfish Head

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0