Best Social Media Scheduling Software that Includes GMB & Instagram Direct Scheduling

Sendible provides the features most important to me at a price that doesn't break my budget. I feel their support team has been responsive, and I look forward to continued improvements with this product.

Pros

Scheduling Google My Business (GMB) posts was important to me. Sendible not only has this feature, but allows the utilization of the 'button' feature when creating a post. Sendible also allows scheduling to Instagram... true scheduling, not a reminder that you then have to post from your phone.

Cons

The mobile app is glitchy. I haven't been able to edit a scheduled post from the mobile app - it crashes everytime. Support has continued to stay in touch and work on it, but no fix yet. There's a new version coming out, so perhaps it will be fixed soon. I am hopeful. Also, their concept of 'services' takes a bit to get used too... but once you figure it out, I see the advantage of arranging their pricing this way.

Simple and As Complicated As You Desire

Overall, Sendible has been able to do everything we need it to do for our business. It is sometimes tricky, but usually gets the job done with minor errors. We are able to use it on our main platforms and we haven't had to request customer service support more than once in the last year, which is definitely a benefit. We have yet to take full advantage of the entire scope, but we're hoping to fix that soon. Sendible looks simple enough and is fairly manageable.

Pros

When you need something simple, you can use Sendible and keep it as simple as you want it. If you want it more complicated, there are enough widgets to use. There are alerts when things are happening, and I receive weekly emails regarding news, updates, and upcoming webinars that can provide insights into using the software, SEO, and more. Sendible is easy to work with and does the job I need it to do.

Cons

Sendible doesn't always learn quickly; some of the notifications refuse to go away. LinkedIn requires users to log in again through Sendible every 60-90 days which is tiresome and occasionally forgotten, so it affects our calendar. The tracked metrics could be more specific with more personalization opens. The webinars are occasionally helpful but can be repetitive. It doesn't interact well with Instagram and is limited to its social library.

Not impressed and rather disappointed

I landed on Sendible after recommendations from colleagues and after reading many reviews. From the time I read a review (published May 8) to the time I tested out the software (May 15) the trial changed from 30 days to 2 weeks. Okay no problem, I can roll with that. Android app worked great and I really liked the Canva integration, how easy it was to use, the different available planning calendars, the ability to include multiple images on an Instagram post, and that you could schedule the first comment for an Instagram post. Within the first day, the Android app stopped working (could not schedule a one image post let alone multiple images). There was no help available and the troubleshooting tips did not resolve my issue. An email request for assistance received a response after at least two days. The gist of it was "well those on a trial plan don't receive any assistance." Furthermore, the pricing plan I was considering had changed and was now less money but also had less features. Someone named [SENSITIVE CONTENT HIDDEN] then emailed me stating she wanted to correct the situation and offered different alternatives. It's now going on a week with no response. One star for the attitude I perceive from them and one star for the overall experience.

Pros

Ease of use, pricing plan and associated features, calendar, Canva integration, Instagram first comment

Cons

Android version of app stopped working properly, no assistance for those on a trial plan, delayed email responses in excess of 2 days, change in plans, pricing, and features in the middle of the trial, change in trial from 30 days to 2 weeks

Social scheduling made easy

I have been using Sendible since August 2016 and it’s been a big time saver. I think it’s fairly easy to use not too much of a learning curve if you have just started with them.

Pros

There are many pros with Sendible. First, I love that they are always evolving and introducing new features to the platform. It’s easy to schedule content on many platforms including Instagram, Pinterest, Google my Business (yes, you should be posting there!). There’s a Canva integration which makes creating graphics much easier and efficient. Also, very easy to curate new content and add RSS feeds.

Cons

I would say their app - I am on the go a lot and to be able to post content via the app would be ideal. It’s not as intuitive as the desktop platform. Hopefully it’s in the works and it more than likely is.

Sendible saved me!

The best thing about Sendible is the support. I love the interface - after wrestling with how to schedule content my clients can see! But the support is amazing. Customer service is clearly a high priority - as it is in my own business - so I love that any support emails are empathic and understanding as well as helpful. Often I receive a personalised video that shows me - in my own account - how to achieve my goals.

Pros

Easy to use, great interface, beautiful reports. It was easy to create an account and attach Facebook pages and Instagram accounts.

Cons

I did need some help getting started. It wasn't clear to me how to start scheduling and I found scheduling a bit tricky in the beginning - partly because I give all my clients the ability to view their scheduled content. This means that I had to re-schedule some of my initial posts, so that clients could see them!