Sendible Software

Pros

I love the reporting features they offer. Not only can we post content to our clients Facebook, Twitter, G+, and Instagram accounts, but we can offer in-depth reports on how well their social media pages are performing. I like that our clients can actually see what an impact we are having on their social media presence.

Cons

Only 1 user at a time can be logged in to our main account, which makes for some issues when multiple people need to work on something at the same time. The customer support team was very helpful with creating a work-around for us, but it still isn't as efficient as I would like it to be.

I have used every major social media posting software to manage the accounts of business clients and their clients. This one software is absolutely vital to my business. By far the features, support, and pricing of Sendible have provided the most reliable functionality and support in this niche. I have managed social media for brands professionally since 2012, while running my own firm since July, 2013. Their accounts must be up and running with fresh posts and interaction every day. Sendible offers the tools to do this. Whenever there is a glitch or connection issue, the customer support staff employed by Sendible is proactive in reaching out and updating the status. Since I have to manage dozens or even hundreds of social media profiles at a time, the pricing and features of a corporate level account are important. Sendible has provided me a custom subscription that meets my exact needs.

Pros

Easy social media post scheduling
Intuitive, easy to use interface
Customer support agents respond quickly and proactively to issues
Team member management and post approval functions are vital to business
Clients can access their own accounts and provide access securely

Cons

Connection issues are common but resolved swiftly

Pros

This program is simple enough for anyone that has used any type of scheduling software before. If you are working with a team, it is easy to access other profiles and multiple social media accounts.

Cons

This software can be buggy often resulting in me having to log in and out multiple times, sometimes information in profiles and even posts are not saved either, which can get frustrating after a while.

Pros

Its all in one software to manage all social profiles. Monetize, analytics and full features to edit publications

Cons

Simply. the price. This software is made only for agencies and companies. freelancers like me can't pay.

Pros

Easy to navigate dashboard. Publishing and scheduling tools easy to use.
I'm very happy with how the new reports look. It's a good value for the number of networks they include and the reporting.
I like that the account can be white listed. I like that we can manage multiple clients social channels at once. I felt the best feature was the live reporting links you can send out.

Cons

The software is complicated at times. I definitely spent a lot of time looking through their tutorial to figure out how to do what should be easy things.

Pros

Lots of data options in the custom reports, loved the top posts layout, the ability to see fans by age/gender and by city, ability to automatically send monthly emails

Cons

We decided against this software in the end due to the fact that we could only use 20 modules per report. We needed more.

Sendible has been a great alternative to Hootsuite, only with a much more modern look and better reports.

Pros

Sendible is quickly becoming our central control tower for everything social media. I can quickly link all of my social media accounts and blogs, and have them in one place. The biggest benefit is the ability to upload a csv of social media content. I can spend an hour writing content and schedule when they'll be delivered - then upload that one file to Sendible to keep the calendar full.

Cons

The software is complicated at times. I definitely spent a lot of time looking through their tutorial to figure out how to do what should be easy things.

Pros

As a brand Manager I daily use this software to manage clients social media accounts. I love that it integrates so many tools that save me time!

Cons

I don't like that the notifications showing replies to messages or comments take a bit to come in which caused double reponses

Able to post to multiple platforms. Able to send live reports to clients.

Pros

I like that the account can be white listed. I like that we can manage multiple clients social channels at once. I felt the best feature was the live reporting links you can send out.

Cons

This software is so glitchy. I often have to log out and back in to make features work. Sometimes the disappear altogether, or when I click them they don't fire. The users and accounts in the administration settings only work about 20% of the time. Literally every time I tried to change a user to a team member or anything with the user roles the changes never saved, wasting my time.

We asked the sendible reps to make a custom service for us and their wesbite was unable to process our credit card, 3 separate times. After all this, the custom service they delivered was not what we needed.

Linked in services have to be reconnected every 60 days requires some upkeep.

The platform is easy to use, straight-forward and cut our time in half for publishing posts for our advertisers.

Pros

Sendible is a great tool for bulk uploading creative and content. We used to have to go each advertiser'#39;s page to post content and it was very time-consuming. Sendible allows you to bulk upload creative and content for a whole month. It'#39;s a very efficient, time-saving platform.

Pros

This product offers an accessible reporting access link to clients that can be viewed at any time for the metrics you set up.

Cons

They are very slow to roll out new product integrations. Most other companies beat them to product development, and when you ask them about it they will say "Yeah, we will do this for you if we charge you an extra fee, or you can wait like everyone else who has our product." Third support help respond time is also painstakingly slow.

Pros

We can collaborate easily and efficiently. We love the calendaring system. I am always discovering more useful features - it's very fun!

Cons

I wish our posts could be color-coded by their function. For example, Education posts should be one color, and Promo Posts should be another, etc. This way we could see at a glance for the month we have every type of post completed.

Pros

We use the content review and approval system the most. It enables the team to seamlessly create content and have it published across various social networks. They also updated their reporting which is a huge improvement. I'm very happy with how the new reports look. It's a good value for the number of networks they include and the reporting.

Cons

The approval process could be made quicker (similar to Buffer) because it adds in an extra click which I don't think is needed. The reports are a bit tricky to customize. But they are headed in the right direction.

Pros

The design and interface is good. The pricing is good for large accounts without an enterprise level budget.

Cons

If you have a need for simplicity, this may not be the option for you. There's a bit of a learning curve. Some troubles with the non-major social networks. And, mobile is not a viable option (a HUGE drawback of course).

We used Sendible to post on Facebook, Twitter, LinkedIn, etc. for over 25 clients for about a year. The major problem we had with Sendible was it's connectivity to Google+. We regularly lost connectivity and our posts bounced due to it. This was very frustrating and eventually led us to find a different software to use.

We just recently canceled Sendible and have moved all our social media marketing elsewhere. Originally we decided to use Sendible because it was the most cost-effective app we could find that allowed us to manage multiple (I'm talking more than 20) profiles and multiple social networks for each. We ultimately cancelled our contract with them because we were constantly having posts bounce (especially on Google+) which was incredible frustrating and because their mobile app is not very functional at all. We felt that the number of issues we were experiencing was not worth the cost.

Pros

-Pretty intuitive to use
-Ability to mange multiple social networks and profiles on each
-Ability to share profiles with team members
-Ability to access other team members profiles

Cons

-Constantly bouncing posts
-Almost impossible to use on mobile
-Consistent issues tagging other profiles on Facebook
-Somewhat clunky to use

Advice to Others

I would highly recommend you look elsewhere for social media management.