SproutSocial Software


 

SproutSocial is a cloud-based social media management solution that caters to businesses of all sizes and helps them to manage their audience interactions and marketing routines. Key features include automated publishing, conversation tracking, social content management, social media analytics and more.

The solution features a “Smart Inbox,” which combines the social media interactions from different social media websites. It helps users manage interactions by turning messages into tasks, assigning them to specific people and allowing team members collaborate on the assigned tasks. SproutSocial's social media publishing functionality automates the process of scheduling social media content and managing content approval for the content before publishing. By using SproutSocial's reporting and social media analytics functionalities, users can monitor social media performance of the brand across various platforms.

SproutSocial offers services on a monthly subscription basis that includes support via phone, email and other online resources.

 

SproutSocial - Social performance
 
  • SproutSocial - Social performance
    Social performance
  • SproutSocial - Interaction management
    Interaction management
  • SproutSocial - Smart inbox
    Smart inbox
  • SproutSocial - Social collaboration
    Social collaboration
  • SproutSocial - Social media scheduling
    Social media scheduling
  • SproutSocial - Team and client management
    Team and client management
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

269 Reviews of SproutSocial

 

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Software Advice Reviews (25)
More Reviews (244)

Showing 1-20 of 25

Jessica from DRI
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Less powerful than other tools out there

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I'd go with another product, personally.

Pros

I've used a variety of social media management platforms, and Sprout Social offers much of the functionality available in the others.

Cons

Compared to other products in this space, it seemed kind of expensive for what you get. It didn't impress me in terms of functionality or ease of use.

Review Source
 
 

Andrew from North River Marketing
Specialty: Advertising
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

I Use Sprout Daily

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

What I love about Spout Social, is that it tracks my social media posts across multiple account. It even offers a visual calendar of upcoming posts!

Cons

You can’t run any paid social media campaigns (e.g. Facebook boosted posts) through the platform. I would love to see this added on in future iterations.

Review Source
 
 

Chandrashekar from KGI
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

One shop stop for managing all of your social media

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

May not great be for small institutions due to its price but does the tool is worth it's buy!

Pros

The dashboard of Sprout Social is very well built, easy and user-friendly. Also, there is a multitude of features such as inbuilt CRM, data analysis and scheduling tools resp. Lastly, the customer service is really awesome as they are quick to resolve any queries!

Cons

It is very expensive especially for small institutions or firms it may be not affordable. The filters for data analysis are limited and more customization is required.

Review Source
 
 

Olivia from K08 Sounds
Specialty: Media
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Best social scheduler

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I have used Hootsuite for social media management as well as SproutSocial and they are pretty tied in my book. With SproutSocial, I can assign tasks to other workers and it's easy to train others on how to use the software. Highly recommended for businesses with multiple people handling social media. The price is right too.

Cons

Not a big fan of the mobile app. It is buggy at times and sometimes takes too many extra steps to complete one task.

Review Source
 
 

Haley from Positive Equation
Specialty: Marketing Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Super useful for social media marketing

Ease-of-use

Functionality

Product Quality

Customer Support

Easily the best social media management tool I've used.

Pros

This software is something I use EVERY day. There are so many features that I almost feel like I find more every day. Sprout makes it easy to do community management for multiple organizations and plan their posts.

Cons

There have been a few minor problems but they are fixed quickly. I recently was unable to tag Facebook posts for a few hours (with a "can't query" message) but it was better within a few hours.

Review Source
 
 

Sumant from Freelancer
Specialty: Marketing Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Good for Social Media Analytics and Reports

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I have found this software very handy when we talk about engagement analysis and report generation. It has a very clean user interface to generate reports and get the desired data.

Cons

According to me, social media listening part feature is somewhat needed to upgrade in order to get a complete solution.

Review Source
 
 

Román from Eurostar Mediagroup
Specialty: Marketing Agency
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Delightful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Sprout Social has simplified, automatized and organized our work with middle and huge social media communities. We are delighted and strongly recommend it.

Pros

The smart inbox is Sprout Social defining feature. It sets Sprout Social apart from its competitors. You can manage every type of interaction (direct messages, mentions, likes, comments, replies, etc.) of all your social media profiles in one single feed which integrates functions as important as task assignment to members of your team.
The smart inbox can be "splitted" into as many inboxs as necesary, depending on your needs, the size of your team, or just for getting more organized your social media feeds and timelines.

Cons

The listening features are in a transition period after Sprout Social has acquired Simply Measured. I understand they're integrating both platforms but the "deep listening" features are not available as of July 2018. Having said that, the "Reports" feature is more than enough for providing the metrics and analytics you need in your day to day work.
Also, when you're working with teams of more than five or ten people, you'd like to see a thumbnail pic of them to assign tasks and stuff like that. Well, Sprout only allows the teams members to upload their personal pics through a external WordPress-based platform, Gravatar, which is a bit annoying (we're used to upload profile pics directly from our computers files). It's a minor setback, though.

Review Source
 
 

Fraser from Ideagen PLC
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

very effective social media management tool, but quite pricey

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

- great reporting functionality provides valuable business intelligence
- very user friendly and is available on mobile
- makes working in a team much easier

Cons

- mainly the price... it has risen gradually over the years
- the social streams could be more productive: it would be nice if you could monitor your posts on multiple social streams on a single page

Review Source
 
 

Shekhar from KGI
Specialty: Pharmaceuticals
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Effective software management with SproutSocial

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, with all the unique features available, SproutSocial is stronly recommended for any business requiring social media management tool.

Pros

This is a comprehensive platform for managing various social media channels such as Twitter, LinkedIn, Facebook, and Instagram. Additionally, the dashboard is super user-friendly where you can manage social engagement and pre-set time for the posting of content. SproutSocial has some CRM features and very impressive analytical capabilities.

Cons

The pricing for the basic version is a bit higher for small institutions or companies. Extensive features are available only if you opt for advanced versions. Other software such as Zoho Social and Hootsuite may be considerably better for combined social publishing and analytics platforms.

Review Source
 
 

Hardik from Monimo
Specialty: Advertising
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

A handy Social Management Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

A great Social Management Tool but probably only handy for professionals who are dedicated and bought into the idea of Effective Social Strategy, could be a bit daunting to deal for people with very limited knowledge of CMS

Pros

Constant email follow up and in built support from team to make experience better
Instagram Publishing
Calendar Scheduling
Mobile App Support
Free Trial 30 days
Access to best features and insights, Analytics

Cons

Costing could be a little out of range for SME
Extra Advertising for buying new subscription
Can be a little complex to understand at first

Review Source
 
 

Teresa from Qualifacts
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Great Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like the ease of use, and clean interface. Great customer support. They walked me through the whole software on setup. Pleasant to use.

Cons

Occasional glitches with losing a message or a message not posting. Really can't think of that many cons.

Review Source
 
 

Christine from Long Grove Psychological Associates
Specialty: Healthcare / Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Trying it out

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Sprout social is great so far. We have only used the basic version but was really helpful for hashtags and picking up trending topics in order to best choose our marketing strategy. This is really all we need for now.

Cons

Sometimes our scheduled posts don't post to Face Book, so we are always double checking with is a bummer!

Review Source
 
 

Waseem from Freelance
Specialty: Advertising
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Good social media scheduling software for medium to large business or agencies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Sprout Social should be considered when looking for a social media scheduling tool but there are other good options out there too. You'd have to see what best fits your needs.

Pros

- Clean, user-friendly, UI which makes a HUGE difference and allows you to do what needs to be done much easier
- They've recently added Instagram scheduling which is awesome
- Great support - they've been a great help whenever we've had any issues

Cons

- There's no free plan and the price for the first plan is a bit expensive so an individual or small business will have to look elsewhere

Review Source
 
 

Jong un from McLabs
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

A Great Starter for Companies with Limited Time/Staff

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Being able to schedule posts on multiple social media channels is great. Having access to performance of the posts are great. Being able to see the calendar with posts is a great as well.

Cons

All of the features not being available on mobile version is definitely a bummer. Other than this, there is nothing else that needs to be addressed.

Review Source
 
 

Alex from Modernizing Medicine
Specialty: Healthcare / Medicine
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2017

November 2017

Must have social media tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Been using this product for almost 5 years and have switched off of a competitors for Sprout.

Pros

One of the best tools that does publishing, listening and analytics all in one. Most platforms only do one of those well and Sprout pretty much masters all three.

Cons

Honestly, there's not much. It's not really possible to track stats let's say for a specific event hashtag.

Review Source
 
 

William from Great Wolf Resorts
Specialty: Hospitality / Travel
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2017

November 2017

Great Software for Social Customer Care

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Everyone I've spoken to at Sprout has been fantastic. In another year or so once they've really fine-tuned their entire product, it will be one of the best.

Pros

Ease of use - the inbox is extremely easy for care reps to digest, especially if they've never used social tools in the past.
Support - Sprout's support team is on top of any issue. I always received a prompt response from their support team.
Innovation - Sprout was always at the forefront of new social updates - for example, they are one of the only engagement tools to offer a built in chat bot.

Cons

Lack of integration - Sprout doesn't integrate with many other products, specifically listening tools.
Social listening - While they are developing their own listening tool suite, they are going to be behind industry leaders for some time yet.

Review Source
 
 

Steve from Blue Media Inc.
Specialty: Marketing Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

We recommend this software of most of our clients.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

One easy to use dashboard with all of your client's social accounts connected. The best part is, it tracks mentions and growth.

Cons

The price begins to add up when you have many accounts that you need to connect. Other than that its fine.

 
 

Gina from Sporting Goods
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Sprout Social is a great semi-affordable social media management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very simple to use, multiple platforms, user-friendly dashboard that allows you to see activity on all platforms at once.

Cons

Only can have 1 team member on the free version, paid versions can get pricey, no Instagram syncing

 
 

Laurie from Hill Country News
Specialty: Media
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

My Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to use and appealing. I appreciate anything that make life easier.

 
 

Me rove from Acceleration Partners
Specialty: Marketing Agency
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

User friendly & economical

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I love Sprout Social, everything from the interface, to the reporting and features. It's very user-friendly and they are constantly expanding features as well. Plus, Chicago-made, gotta love them!

 
 
 
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Showing 1-20 of 244

Rodrigo Iván from Altacent Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Great App, With a Lot of Functions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy and simple to use, the reports it give you are amazing and I always use them with my SM clients.

Cons

Instagram doesn't allow to auto post, and its a little bit pricey compared to other SM management options.

Review Source: GetApp
 


December 2018

December 2018

Good but not great - Sprout Social

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was the administrator.

Pros

The ease of resharing previous posts. And the reporting capabilities.

Cons

It was impossible to get the image that was with the blog post into the queue. That meant I had to go out and search for, download and upload images for each post. That was time consuming and seems like it could be avoided.

Review Source: Capterra
 


December 2018

December 2018

Needs Work

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The software is easy to learn and overall provided some useful reporting

Cons

The cost was too high and difficult to make elaborate reports

Review Source: Capterra
 


December 2018

December 2018

Easy to use!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Love the filer option on this software. You are not overwhelmed with having all of your social media content at once. You can go through each channel at your will and engage with your audience in a simpler way.

Cons

Can be easier to use one wrong click and it tries sending you to a profile when you only intended to respond to a comment within the software itself.

Review Source: Capterra
 


November 2018

November 2018

No guesswork necessary!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The platform is clean and easy to use. Drop-down menus are intuitive, reporting features are informative.

Cons

Sometimes uploading photos is an issue and you have to keep doing it.

Review Source: Capterra
 


November 2018

November 2018

Sprout Social

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I like using Sprout Social when I need to collaborate with others, get approval on content and schedule various pieces of content on multiple channels. The analytics are a great asset. The tool makes content creation and management easy, so your team can focus on strategy rather than execution.

Pros

Great interface! It's really easy to use. It's great for managing multiple channels and even multiple accounts. The analytics are really easy to understand, I definitely prefer them to other tools I've used (like Hootsuite).

Cons

It's not cheap, but you get what you pay for. At the end of the day the analytics and ease of use are what's most important to me.

Review Source: Capterra
 

Angela from The Honest Company
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Overall, great software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer service used to be more responsive... it takes a while to hear back from the customer support email.

Pros

This is the best social media management platform for working with teams -- it's easy to communicate internally through the platform and keep track of tasks. Reporting is also helpful, though I wish there were more options for representing the data.

Cons

The app is full of glitches. I'm not able to view my calendar, and each post often shows the same photo.

Review Source: Capterra
 

Laura from River
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Easy to Use

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like being able to schedule social media posts so that I can take care of a week's worth of posts at one time. Makes it easy to manage my time.

Cons

It'd be nice to have a better preview of what posts will look like and what the page previews will show for links that I include, but it's not a deal breaker.

Review Source: Capterra
 

Peter from Private Artist Studio
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Tried it for a bit, but wasn't for me

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I looked into Sprout Social as an experiment for me when I was first dabbling into Social media and wanted help. After my business scaled back it did not make financial sense for me to keep with that service, but for what it was it was pretty good.

Pros

Dedicated customer support, and there was a good ability to access sprout social on mobile. I found it good to use in a team atmosphere as it allowed me to set and limit permissions within the account for the different team members. Sprout social also helped me to keep on top of basic web/ social media trends in general. I still reference their free information about social media channel demographics etc.

Cons

The entry price to use sprout might now be a bit steep for smaller businesses when compared to its competitors. The cost was substantially lower in past years which is a troubling trend to get involved with if you have a small or tight budget.
Did not support YouTube or Pinterest
Timeframes can only be set for “weekdays” and “weekends” which might not offer the granular level of scheduling that you might prefer.

Review Source: Capterra
 

Andrey from Beetle Eye LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Amazing social media tool!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Helped us with better understanding and statistics which I need to present about my efforts.

Pros

I like that reporting modules help me to get deeper insights about our social media campaigns

Cons

It would be good if Sprout can be integrated with Google Analytics

Review Source: Capterra
 

Jennifer from Second Wind Ltd.
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Nice platform but we needed a more affordable solution...

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Initially I switched to Sprout Social just to see if we would like it better than Hootsuite. The interface is nice and the features were more robust.

Cons

Honestly when it came time to decide which one we would continue with the only negative for Sprout Social was their pricing. We are a small business with limited social needs and it basically came down to cost for us. Hootsuite was just more affordable.

Review Source: Capterra
 

Jaime from ActionVFX
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Sprout Social Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the one column feature for Social Media Marketing. It is al together in one place and is very easy to use!

Cons

The only thing I don't like is how much more it cost to add on Social Media Listening. It is a great feature, but extremely pricey.

Review Source: Capterra
 


November 2018

November 2018

Easy to manage + retrieve metrics

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use on a big multi person team in an agency.

Pros

I love the reports and ability to have all social data in one place. The phone app is great, too!

Cons

it's not intuitive for some creative team people but we can train them.

Review Source: Capterra
 


November 2018

November 2018

Sprout Marketing Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall this tool was very simple and easy to use. I have used other tools like sprout so it was a program I picked up very quickly. Not much training involved and is very straightforward of a program to understand.

Pros

It is an easy and simple platform where you can schedule all your post for months out and not have to worry about it later. It take the pain out of having to do it daily and on each individual platform.

Cons

What I like least is that you can only have one feed view, which is twitter. I would be nice if we could have a feed view of both the business pages for Facebook and LinkedIn. That way we can have an idea of what's going on, on all social platforms on one pane of glass.

Review Source: Capterra
 

Umang from Outreach Nepal
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

For social media channels

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The best part about this Sprout Social application is that it gives you all the features you need to handle various​ social media channels.

Cons

I need more user​ for the same price, that the only dislike I have​ with this application.

Review Source: Capterra
 

Pamela from ChatterBlast Media
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Sprout Social saves me so much time. I can schedule posts in advance across channels and can generate reports based on performance. An easy win-win for anyone on the management side.

Pros

Scheduling posts in advance is so easy. You don't even have to think about it, which is great when compared to the list of other things you may have to do on the management side. Peace of mind is the greatest thing Sprout Social offers you and I love it for that.

Cons

For some features/tools, you have to dig within tabs to find them (which is annoying) - but once you know where everything is, it's a solid program to use.

Review Source: Capterra
 


November 2018

November 2018

Industrialized Social Media Management

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

We deployed Sprout to assist in some of the more taxing elements of managing social: listening, scheduling, analysis across platforms, and outsourcing. Sprout has fit the bill.

By the way, if you haven't already checked out Landscape by Sprout Social, it's a great tool that is offered for free for re-sizing images across platforms.

Cons

Sprout is on the higher end of the market in terms of price, but considering the enterprise-grade features, and when considering the opportunity cost of our time saved, we are comfortable with the investment.

Review Source: GetApp
 


November 2018

November 2018

Love All of the Options, Very Expensive to Use them

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love the program/ Hate the Cost.

Pros

Love the capabilities of this program. Assigning tasks and monitoring my social media team all in one place is why I was so attracted to the program in the first place. There are so many exciting functions that help me (the Social Media Manager) lead my team.

Cons

We just can't afford the monthly costs to have my staff on the software. We had to go back to Hootsuite, even though we like Sprout way more. We just can't justify the cost.

Review Source: Capterra
 


November 2018

November 2018

THE BEST SOCIAL MEDIA MANAGEMENT TOOL

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Sprout Social is an AMAZING tool for social media management. Their customer support is top-notch and they are always putting out lots of great resources for customers.

Cons

It's a bit expensive, but when you're taking about a really effective social strategy that brings in leads and customers, it's essential to use an effective tool (which Sprout definitely is).

Review Source: Capterra
 


November 2018

November 2018

Great Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software is easy to use and helps me streamline my social strategy. When I have a problem, I am connected almost immediately with a helpful staff member.

Cons

A little on the pricey side. I have a basic plan and pay more than I would like.

Review Source: Capterra
 
 
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