Viewneo Software

4.37 / 5 (30)

About Viewneo


Viewneo is a cloud-based digital signage solution for businesses of all sizes. It is compatible with Android, Chrome OS, iOS and Amazon FireTV and Stick.

Key features include file converter, content designer, media library, playlist manager, social media integration and a live tracker. Additionally, it has a template library, timer, access control, interactive content features and it integrates with Microsoft Office.

Viewneo’s automatic file conversion feature converts all uploaded files into the correct format. Users can manage and display their digital content using the built-in content designer. It allows them to create content by using templates, or they can design content from the scratch.

Users can schedule the content to be displayed in a playlist and set timers to determine when they will display.

Viewneo supports HTML5, which allows users to embed their interactive HTML pages or web content in their digital signs. Pricing is either per month or per year depending on the product. Support is via forum, mail and phone.



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Supported Operating System(s):

Web browser (OS agnostic)

30 Reviews of Viewneo

Average User Ratings

Overall

4.37 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(16)

4 stars

(11)

3 stars

(2)

2 stars

(0)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 30 reviews

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October 2018

Sonia from Vallejo Celulares, llc

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

October 2018

If you are looking for a good signage software this is it

The program is good and easy, and you can create really nice ads to display on your business!

Pros

When I first did the account, I notice how easy it was to create the slides to play and add content. They have on the site templates that you can use for your business. It is really easy to create a playlist of what you want to display on the screen, and even the setup on my tv. You will need a digital signage player or a amazon fire stick, which in my case is the one I personally use. I love that I can manage it from anywhere.

Cons

They don't have phone support only e-mail support on the cheapest subscription. Sometimes connection isn't good and pictures doesn't view.

Response from Adversign Media

Replied November 2018

Hi Sonia, We¿re happy to hear that you were able to get your Digital Signage project up and running with viewneo. While we currently only provide email support for customers, we work hard to try and make sure that we reply to customer inquiries in a timely manner. If you are experiencing connectivity issues, please feel free to reach out to us and we will see what we can do to help. Thanks for the feedback, Carolyn

August 2017

Ryan from Looop Comunicação Digital

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2017

I use ViewNeo on a daily basis for digital signage and it has been great!

ViewNeo made organizing content and playlists for my company's clients a lot easier and faster, and it comes at a rather satisfying price

Pros

Definitely it's user interface and ease-of-use is it's greater feature. It's hard to believe other digital signage softwares aren't that straight forward. It's simple, intuitive and it can do pretty much all you need it to do

Cons

Despite it's customer support always being there to help, there's still some missing features that could make the experience a lot faster and easier. For example, users really should be able to update older files instead of replacing them manually

Response from Adversign Media

Replied August 2017

Hi Ryan, thanks for your detailed feedback. If you like you can send us an email with more of your ideas and wishes regarding further features. We're always happy to have this kind of improvement feedback straight from our user. Best Julia

February 2018

Caique from Looop Comunicação Digital

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

My go-to option for Digital Signage

I've worked for more than 2 years now with four different sofwares and none of them have matched ViewNeo's easy to use interface and functions. I can't recommend it enough

Pros

The most simple and easy to use interface, with pretty much everything you need for great digital signage management and really affordable options

Cons

It may still lack some quality of life features to be even better, like being able to overwrite/update files instead of manually replacing them

December 2018

Yessenia from La Casa de la Tortilla

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Amazing to create digital signs

It is a excellent for any sign, menu, or advertisement you want to create and display on screens.

Pros

I like that I easily setup my account online, the features are good and the templates to use are really nice. It has a unlimited playlist which is great! They have 2 versions profesional and enterprise. For us, the profesional package work pretty well, since we are a small business.

Cons

Uploading files does takes a little while, that's the only con I see.

Response from Adversign Media

Replied December 2018

Hi Yessenia, Thanks a lot for your feedback. We are more than happy to read, that you like working with viewneo. If you have any questions, please feel free to contact us at any time. Greetings, Claus

August 2016

Phillip from A&O Hotels and Hostels Holding AG

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2016

Simple, Easy, Great

We use viewNeo in 31 hotel lobbys to inform our guest about relevant on stay information and to animate our clients to book / reserve some hotel extras like breakfast or cocktails during happy hour.

Pros

Easy to handle. Webbased = I can do the administration from everywhere

Cons

If you have 31 sticks in one account, navigation is a bit overloaded some times

March 2017

Brieuc from Golf de Rigenée

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

March 2017

Great advertising tool but feeling of restriction

Great experience on viewneo, easy to start and to handle. unfortunately not possible to code directly and insert html5 object, so frustrating for an engineer. I also got lag and refresh problem while showing pictures. Maybe good to develop a direct connection tool to the box to be able to control content without update time.

Response from Adversign Media

Replied March 2017

Hi Brieuc, thanks for your feedback and telling us your ideas for improvements. I have bad and good news for you: unfortunately we're not planing on implementing the feature to edit the source code (HTML) of our templates in the moment. But the good news for you is that we actually are working on having a steady connection between your player and the viewneo cloud. So your content is always up-to-date and you won't have to wait for the next update interval to have your playlist synchronized. We're planning to have this feature available in April. If there's anything else on your mind we'd be happy to hear about it. Best Julia from viewneo

July 2016

M.C. from TEAramisu

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2016

Great Service - just needs more templates

It is a good product overall, but the templates are a bit lacking, especially when it comes to menu's for restaurants. If there were a better selection of templates then this would be an easy 5 star all across.

Pros

Easy to use, can update from anywhere, and works great with Chomebit.

Cons

Limited templates. While there are a decent "number" of templates, they are similar in design. I have a restaurant and need access to more templates that work for more than 5 menu items... which is all there seem to be with the restaurant templates on here.

September 2017

Amanda from Blue Grass Federal Savings & Loan

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

Overall a very good experience. Customer service was very helpful and prompt.

Pros

Easy to use. Works similar to other advertising software our company has used. The directions in the box were clear and easy to understand. When I ran into an issue due to the license code, the customer service department responded almost immediately. It was solved quickly and under 24 hours.

Cons

No major cons to report. So far, I have had a positive experience for the most part. I was a little confused as to how to connect it to our TV. We thought it connected wirelessly, but we soon discovered it must be connected with the HDMI cable and it must also be connected to the power supply instead of just being charged. After those issues were addressed, it was simple to use.

Response from Adversign Media

Replied September 2017

Hi Amanda, thank you for your kind review. Always happy to hear a positive feedback. If there is anything on your mind regarding the improvement of your software please let us know. Best Julia

November 2015

Phil from Foster ScreenWorks

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

November 2015

Simple but mighty digital signage tool for professional desgined screen-ads

viewneo is really not designed for techies, geeks or scientists but for people who can not afford to spend much time on learning and practising first just like me. When i first found viewneo, i was really horrified because of the small number of options and settings especially in comparison to other solutions that i tested before... should that few settings be enough for me to launch my advertising content in a way that is attractive to my customers? Let me answer that for you: i was surprised about how less i needed here to get a professional output in really short time. Using this software means to rely on a very simple but yet mighty solution which lets you display professional animated ads on screen only within a few minutes from first registration to the generated contents on screen. If they will keep it as simple and handy as it is now, i can clearly recommend it!

August 2017

Marc from NWLM

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

3.0

Functionality

3.0

August 2017

Doesn't work

Loss of time. People were nice though only available by email and only replied once per day - which was totally nonfunctional for running a business with the product.

Pros

Should be easy to use for affordable price. Just doesn't work and support can't fix it.

Cons

Doesn't work

Response from Adversign Media

Replied August 2017

Hi Marc, I'm sorry to hear about your bad experiences with viewneo. I took a look at your conversation with the guys from our support team. We're always trying our best to come to a quick solution if problems occur using our software. Sorry it didn't work in your case. As you can read in one of our latest response we are still about to figure out what exactly causes your issues. As we are based in Germany it can happen from time to time that our response might take a little longer - just due to the fact of different time zones (night/day). Again, I'm sorry we couldn't help and viewneo did not work the way you expected it. If we can help you with any other things or if you have suggestions for improvements we are always happy to hear about it directly from our users. Best Julia

March 2017

Nils from British Embassy Vientiane

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Great way to inform visitors

We use ViewNeo in the reception area of our embassy to inform people about activities while they are waiting for appointments or meetings. This is a great way of engaging them and we have been very satisfied with ViewNeo.