About Avalon LIS

Avalon Laboratory System (LIS) is a HIPAA-compliant, modular system designed to manage the production and billing needs of laboratories in a server or cloud-based configuration.

The system modules include immunoassay, toxicology/pain management, genetics, quality control, billing, remittance and a provider web portal. It also features EMR/EHR interfaces and integrates with hundreds of instruments.

Additional functionality includes specimen processingand tracking, diagnosis code validation, business intelligence, customized reporting and more.

Avalon LIS can be used across various laboratory departments, including chemistry, hematology, toxicology, pharmacogenomics, microbiology, mycology, serology, cytology and parasitology.


Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

10 Reviews of Avalon LIS

Average User Ratings

Overall

4.80 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(8)

8

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 10 of 10 results

Do you use this product?Write a review

March 2018

mohamed from tomoka medical lab, inc

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

easy to use

Pros

it makes it easier to interface with other lab , easy to check on patient results to look at and print it and if need faxing it is done.

Cons

when we enter patient and tests you have to accept it and save and print labels , then you have to go back in the same label number in order to print requisition.

June 2020

Eric from CCHS

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2020

Lab Software that fits our business

I am very happy with Avalon and their staff. They are incredibly responsive to our needs and have helped us solve some issues with 3rd party software that Avalon wasn't responsible for creating.

Pros

Avalon LIS is intuitive and easy to learn to use for my lab staff. We were up and running within 2 days of implementing the software. It is very easy to connect Avalon to our analyzers so that results can be easily transferred to our LIMS which saves a lot of time.

Cons

The standard reports are not as robust as they could be so if I want a specific report, I go through Avalon's customer service. The turnaround time is quick, but I would like to be able to run reports myself.

Reasons for Choosing Avalon LIS

Speed of implementation and responsiveness to our questions.

March 2018

Cheryl from QBR Diagnostics

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2018

We had a lot of problems initially (especially with insurance info!) but most have been addressed

Pros

QC (LJ charts) have been GREATLY improved. Phone service reps are helpful and respectful. Personal service

Cons

-Some things are quite slow: accepting reference lab info, searching for reports ready to transmit -Sometimes when we are approving orders it is not able to process all the orders we accept and we need to do them again. -Some history reports are not available (orders sent to reference labs) -Does not accept subscriber info from our clients' EMR software interface -Double prompt for sample label printing (started with a revision in Aug 2016 and never resolved) -Unable to delete insurance codes created and not used/duplicates

March 2018

Jordan from QR Diagnostics

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

The Avalon Laboratory system has been nothing short of amazing. Its easy to use and comprehensive.

The biggest benefit we get from the software is the ability to easily integrate with all of our providers and 3rd party vendors. We also love the fact that the software can provide management and sales reports.

Pros

What I like most is how easy the software is to use. From a management stand point down to the techs, everyone enjoys the Avalon software because of its comprehensive functionality and overall reporting features. The customer support staff goes above and beyond to make changes to our software if needed. They did a great job training our staff and continue to educate us on any changes or upgrades to the system.

April 2018

Nancy from EZ Clinical Laboratory

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Amazing support from the team behind the Avalon Laboratory System for over 9 years now!

Pros

The Avalon System is very user friendly. It makes our day to day operation at our lab run very smoothly. Easily integrates the different departments in our lab so that we have a very efficient operation. Avalon is also very easy to customize with regards to different users being allowed specific access to functions within their department. Very easy to view and print reports that are critical to the operation of our laboratory.

Cons

Customer service team are very persistent. They regularly call back to make sure any issues we have have been resolved.

March 2018

Yasmin from American Clinical Solutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2018

The overall experience using Avalon is great; it can be utilized company wide/increases efficiency.

Pros

The ease of use pulling patient reports, the different search options and the different reports available to us.

Cons

Custom programming- we are currently working with the support team to improve this process however, additional time and money spent on additional programming when we need a new feature, could be minimized.

May 2020

Fernando from Alpha Medical Labs, LLC

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Excellent Service!

Its been a great experience and service! When we have called and requested product modifications, they have been extremely helpful and and expedited all our requests.

Pros

Its very user friendly, anyone can learn this software. When I began to first use it, within a few hours I was toying around with a lot of different applications on the interface. Its that easy.

Cons

If I could say anything that could maybe be improved is the time of services provided. For the weekends, the service is available for emergencies only.

Reasons for Choosing Avalon LIS

It was cost effective and web based, it was a no brainer.

March 2018

Nicholas from Aventus Biolabs

Company Size: 51-200 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Our experience with Avalon has been excellent. Very intuitive user friendly software.

Expedited workflow.

Pros

Customer support. Avalon's level of customer service excellent is unmatched. Many of the top level members of this organization make themselves available 24/7 to help us with anything they may need.

March 2018

Jill from Lab Stat

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Great company to deal with, I really like the customer service

We are able to compete with much larger laboratories because this product makes us competitive.

Pros

It is easy to use and has all of the features we needed including a client portal. The EMR interfacing is terrific and they really support you.

Cons

I do not have any major concerns regarding the system at this time. We like how it works and what it does for us.

May 2020

John from PPOA

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Great tech support team

Pros

Software can be customized to one's needs.

Cons

Few glitches here and there with EMR orders.