Great Company to work for and with!

Ability to handle my job in billing much more efficiently and effectively due to having everything you need right there at your finger tips thanks to this EHR program. Great job AllMeds. I know the PM is going to be just as good once any kinks and bugs are all worked out BTW...after being on another system that is actually very well known I am thankful for the AMPM product as it was much better than most out there even while it was still going through Beta testing.

Pros

Great support and pretty user friendly. There are lots of great features to the product such as forms that can be auto-filled based on the patient you are working on which is great for billing.

Cons

That it isn't web/cloud based, but I know they are working towards that in the future eventually.

AllMeds EHR

The customer service at AllMeds is timely, accurate and helpful. Rarely do I need to follow up on issues we are having.

Pros

The AllMeds software is very user friendly and a perfect match for Otolaryngology! The software works great with our Practice Management System for scheduling.

Cons

There is nothing that I dislike about AllMeds. We have been using the EHR since 2004 and it has been wonderful

Worst customer service

Between Sales dept and the accounting department we have been given the run around for over a year on conversion from a server platform to the cloud platform. We were advised to purchase thousands of dollars in equipment that have sat on desks gathering dust due to the company's refusal to complete their part of the contract. I have complete email strings promising conversion of data that was never completed. When questioned about the conversion, they want me to sign yet another contract for thousands of dollars for something I am already paying for. The old bait and switch tactic.

Pros

Their PM module is good, claims process quickly and cleanly

Cons

The EMR module is cumbersome and not user friendly.

Great system for ENT

Good support team. Helped get us out of a jam when our office crashed.

Pros

Designed for specialty. Easy to use EMR. Codes go across to billing system quickly. Payment have been faster than our of system.

Cons

PM software still maturing. Making your own templates for certain things a bit cumbersome. Priced by license on each machine so need to buy numerous licenses.

Long time user

Pros

Great service good integration so you can get paid for what you do. Responsive to today’s changing health care market.

Cons

Would like more app like functionality to be able to customize on the fly instead of having to redo template.

Specialty oriented software that didn't live up to expectations.

Good for procedure oriented practice.

Pros

Different versions available for different specialties. Orthopedics, ENT, Pain Management, Neurology come to mind. Some nifty features.

Cons

Updates were made to be compliant with government mandates. Obvious band-aide solutions made the overall result cumbersome and patched together.

worst system I've ever worked on

I whish our office had never bought this system. It is terrible.

Pros

It has a lot of great features...if they would work correctly. other than that, there is really nothing that I like about this program

Cons

nothing works as it should, no one seems to be able to tell you why, the software "goes down" all the time, the trainers did not have more than a general knowledge of the product and were not helpful