About Aprima EHR

Aprima EHR is designed to take advantage of mobile hardware including the Aprima Mobile smartphone app for tablets, touchscreens and smartphone devices. Aprima is suitable for physicians in primary care and more than 70 specialties with a design that adapts automatically to a physician’s workflow. The system offers EHR, PM, population health and RCM solutions.

Aprima EHR’s navigation feature presents clinically relevant findings based on presenting symptoms, diagnosis code and preferred treatments. Built on a single database, the Aprima EHR and PM systems are fully integrated. The solution features unique Replication technology to let users work from anywhere, anytime, with or without an Internet connection.

Aprima EHR allows users to choo...


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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

59 Reviews of Aprima EHR

Average User Ratings

Overall

3.13 / 5 stars

Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

Ratings Snapshot

5 stars

(10)

10

4 stars

(18)

18

3 stars

(9)

9

2 stars

(10)

10

1 stars

(12)

12

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 59 results

August 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

Electronic record of medical specialties complete.

Excellent program of support for medical personnel at the hands of technology.

Pros

The completeness of the program by specialties, the integration of many functions in the same program and its functionality.

Cons

The period that I tried it I liked a lot in its functions and until now I do not have negative aspects, it would only bring a little more speed to the system.

July 2019

Jessica from Park Central Family Practice

Verified Reviewer

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

2.0

July 2019

They aren't the best but aren't the worst

Overall, there are pros and cons. It's not the best out there but they are improving. It's definitely, not the worst. I say, make sure to ask questions about what prices of features are before you sign on for a long term contract.

Pros

I liked that Aprima allowed the users/ practices to design their own layouts for forms, letters, etc. I liked that we were able to control access permissions and easily find money/ payments. I liked how easy it was to link documents to patient charts and have them viewable on the portal if patients wanted the information.

Cons

I did not like that the company offered options and then 'nickle-and-dimed' you about each feature. It became cumbersome and truly discouraging. I also didn't like that you couldn't apply features to a new user without going and manipulating the groups each time... there was no 'apply all' so the task could become cumbersome. I also didn't like the RCM team. They really screwed up out finances. I can't begin to explain.

September 2017

Charles from For Women Only

Verified Reviewer

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

1.0

Functionality

2.0

September 2017

Leaving Aprima

It was a good system to learn on, but there are more user friendly systems out there.

Pros

The pros of Aprima are that it does what it says it can do. It is a server based system so you know your files are secure and not all over the net. Their conferences are A1. I used to look forward to going to them.

Cons

It is a server based system so for upgrades and other maintenance issues you have to let Techs tap into your system from elsewhere. This leaves your system open for potential hackers. Our system was hacked several times which led to our decision to leave. Also if you buy this system do not go through a vendor. It is terrible because to get anything done you have to have a middle man that knows very little about the system. So then it becomes a game of telephone and things take forever to get done.

January 2020

Leslie from Regional Cardiology Associates, PLC

Verified Reviewer

Company Size: 51-200 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

1.0

Functionality

3.0

January 2020

Terrible implemenation and customer support

Have a third party handling diagnostic code files who inadvertently deleted retired codes form the database making resubmission of older claims impossible. Customer support is very inflexible regarding communication avenues with the practice. Staff will submit trouble tickets with return phone numbers but customer support sends a senior staff member an email wanting more information. This strategy might work in a small office but it does not work in a large practice where team members function in different locations or departments.

Pros

It has lots of flexibility and users can customize many items to their liking. The mobile app is very handy for staff who function from the hospital.

Cons

Implementation process was awful. It left us improperly prepared to go live. Customer support is terrible. Can take weeks for responses which can often be an email indicating they couldn't replicate the problem and the case has been closed.

October 2019

Megan from Health, Wellness and Fitness

Verified Reviewer

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

October 2019

Good program, but very overwhelming for new users

It is solving the problem of online record keeping for my office. Its different tabs help you keep track of the information you need to record for each patient. I really wish there was a "notes" section, where each person could log when they talked to the patient, or what is going on with each patient's case, etc. It would make things much easier.

Pros

It has the capacity to keep track of a large variety of information on each patient. It keeps information well organized.

Cons

It is overwhelming. After using this software for 2 years, I am still learning new things about it. It is difficult for new hires to learn how to use it.