athenahealth

Harris CareTracker

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Ratings & Reviews

Overall Rating

3.74 / 5 (694)

3.72 / 5 (16)

Ease-of-Use

3.5 / 5

4.0 / 5

Value for Money

3.5 / 5

4.0 / 5

Customer Support

3.5 / 5

3.5 / 5

Functionality

3.5 / 5

4.0 / 5

Last Reviewed

May 18, 2020

December 17, 2019

Pros/Cons

  • Pros

  • Easy to learn and easy to work with. Billing is great and the rules based system is so helpful and our errors are less than 1% because of it.

  • Easy, pleasurable interface to navigate. Also easy to train others on it, overall a great product. I loved working on it compared to others I have worked with.

  • Cons

  • It is a great way to view your records and communicate with the provider, but if you are a group that takes care of the elderly it can be difficult for the patient to use.

  • Sometimes it was a little bit laggy and crashed often during the work day. After a phone call to athena they were usually able to fix it quickly though.

  • Pros

  • Easy to learn , easy functionality. Easy third party software integration , all managers and supervisors get to share the same dashboard .

  • Caretracker is user friendly. This EMR is user friendly for any size of office.

  • Cons

  • Customer support by email or phone is currently not the feature of this software . Training is key. some things can get confusing at times with this software

  • You have to scan everything in and are unable to port things in.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

334 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots