About ChiroSpring

ChiroSpring is a cloud-based electronic health records (EHR) and practice management solution for chiropractic practices. The solution is HIPAA-compliant and includes EHR, billing, patient scheduling and accounting applications. It is compatible with both Mac and Windows operating systems in a single office or multiple practice locations.

ChiroSpring allows front office staff to change the look of the scheduling calendar by assigning a different color to each doctor and blocking out the hours when the practice is closed. The EHR capabilities include documentation for a history of present illness (HPI), current medications, SOAP notes and patient instructions.

Chiropractors can use the solution to upload, edit and annotate images, such as x-rays or the...


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Supported Operating System(s):

Windows 7, Windows Vista, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

115 Reviews of ChiroSpring

Average User Ratings

Overall

4.95 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(109)

109

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 115 results

April 2019

Kristin from Healthcare

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

So happy with this software

We are a small low volume office, with very limited staff. Chiro spring frees up more of my time for the things that matter- patient care. Easy chart notes and the use of the spinal chart for listing also gives me an opportunity to educate patients as I make my notes. I love this software.

Pros

It makes our daily soap notes quick and easy to complete at each visit. We love being able to complete our note, check out patients, and provide an itemized statement in minutes. Patient intake charting now takes a fraction of the time we used to spend with our old software.

Cons

Sometimes the patient self check in feature does not work on our older iPad and we would love to be able to have patients complete the intake from home without paying extra for the email service.

Response from ChiroSpring

Replied April 2019

Dr. Beierle, We LOVE hearing how "HAPPY" you are with ChiroSpring. We work so hard for our customers and hearing your feedback puts a smile on our faces. :) Quick and easy SOAP notes... check. Patient statements.... check. Saving time... check. We wish we could provide the kiosk form home option for free. However, it uses SMS or Voice to verify the patient's identity for security purposes. This service is not free for us. If competitors are offering this for free I would question their implementation regarding security. Thanks for the GREAT review and we look forward to growing your practice! :)

February 2020

Dana from Oakland Sports Chiropractic

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Great for a small business that wants a larger package for an affordable price

It has been a great experience for practice management and EHR for my chiropractic office. I do multiple modalities and it's nice that it fits all that I do and I can be as efficient as possible while also being comphrensive in my details!

Pros

There is so much flexibility to this software. It is webbased so you can bring it with you, it has both macros or ablility to type, and you can do pretty much anything you need for not only typical EHR, but also for practice management. Very happy overall.

Cons

They are continuing to advance and build the software. While this is nice as now you can have other convieniences like credit card processing and self check ins, it also means having to update the software occasionally or having an occasional bug in an updated version that creates a slow flow here and there. This is something I've also experienced with the larger software companies like chirotouch or platinum, but CS has great support to walk you through it.

Reasons for Choosing ChiroSpring

Much cheaper and offers many of same products/services

October 2020

Shannon from Align Med

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Customer Service goes above and beyond

Pros

The customer service is top notch. They really listen when you make suggestions or need something implemented in the software. They try to understand the needs of their customers and help meet those needs as best as possible.

Cons

Software can lag and be slow at times, but they have the desktop version as well as the cloud so you can bounce over to one if the other is being slow.

Reasons for Choosing ChiroSpring

We did not need a server and we could have multiple locations in one account.

November 2017

Heather from McCauley Chiropractic

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2017

We use this software daily in a chiropractic office. Super easy to learn to use and very intuitive.

Pros

The ease of the patient dashboard and recent patient "Apps" makes finding and scheduling patients quick and efficient. The Best part of this software is the Billing App!!! Keeping track of patient billing is kept in great billed, to bill, pending etc. It really makes my job as the Office Manager and Biller faster and more organized. I can find and print ledgers and statements easier and faster as well.

Cons

As much as I love this software there have been issues with text files being sent to clearing houses. This has made for difficult billing issues, but each has been resolved in a timely manner and have always been first priority with customer service and programmers. There are a few glitches that still plague us daily, but we're assured by IT and Programming that they are being updated daily. The start up was lengthy and time consuming, but coming from an older software program we just needed time to acclimate to the new one.

Response from ChiroSpring

Replied August 2018

Heather, Thank you for the wonderful review. It's great that you mentioned the ease of use and intuitiveness of ChiroSpring as this has always been the focus of our unique design. :) And as you are a BILLER it's GREAT to see you LOVE the Billing app as it was designed to make billing EASY. If this passes the inspection of a biller then that's the stamp of approval anyone should go by. :) As far as your con with the .TXT files... There are no bugs or issues there. That file has not changed in over 7 years and is accepted by almost every clearinghouse out there. The great news is we are also adding ANSI 837 EDI file support in our next major update. This will give customers the flexibility to choose the file format that works best for them and their clearinghouse.

July 2020

Ashley from Ord Sports Chiropractic and Wellness

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Fantastic Customer Service and Great Software

Pros

It doesn't crash! We had a power outage that fried our main server but because ChiroSpring is on the cloud we are able to keep running. It is very insurance billing friendly and helps to keep track of what has been paid and what we might need to look at before it gets to be too long and we can no longer get paid for the services. Love that I can put a note of when a patient has met their allowed visits for the year or any kind of personal note to individual statements.

Cons

It has taken a bit for me to get used to only using one screen and going back and forth between the front desk view and the calendar. I do miss being able to see the calendar all the time and still having access to the front desk (Two separate windows). The other thing I miss and I know the doctor does is the internal messaging system to ask a quick question or in our case keep track of phone numbers for who he needs to call back so we don't have a bunch of sticky notes for the day because he does animal Chiropractic as well.

Response from ChiroSpring

Replied July 2020

Ashley, Thank you for the AMAZING review! We love hearing how CHIROSPRING is making running your practice smoother. Having simplified billing makes it much easier to get paid and not lose track of ok'd claims. We also LOVE hearing how our cloud-based software holds up when your internal server crashes. Had you relied on that for your data it may have been a bad situation. We backup your data 24/7 in 3 locations so it's always safe. For the con the great news is that is not a con. If you are on PC download the CHIROSPRING Installer Tool. It will install CHIROSPRING as an app to your computer. Choose the multiple window option. Then simply open the app a second, third, etc. time and you will have as many windows as you like! ;) For internal messaging we currently recommend using our Tasks app. You can create any category with individual tasks and even assign them to a user with a due date.