ChiroSuiteEHR is a cloud-based chiropractic Electronic Health Record (EHR) solution that helps in healthcare practice management and billing. Key features include electronic medical records management, medical billing, medical accounting, patient scheduling, managing radiology information and picture archiving. The solution is a combination of ChiroPadEMR and ChiroOffice solution offered by Life Systems Software.
ChiroOffice's Practice Management capabilities facilitate patient scheduling, insurance processing, electronic claims filing and more. The solution allows practices to check-in the patient with ChiroOffice and activate their record on ChiroPad.
ChiroPad is SOAP note documentation system for entering and maintaining patient exam information and documentation. It also provides an integrated narrative report writing feature. Doctors can enter spinal findings, assessments, diagnosis ICD 9 codes, modalities and office visit status via ChiroPad.
ChiroSuiteEHR offers X-Charge integration to process debit and credit cards. Support is offered through email, phone and via an online help portal.
Randall from Randall Chalnick
The tech support is fantastic. The billing is so easy, and the support team is there to fix and help with any problems I have with the software or even my computer (I am not too computer savvy).
There are a lot of steps to get through in order to take an office note and create a bill.
Check out a few companies; make sure the tech support team is always available to help you because you are going to need it.
Harold from Bobb Chiropractic Center P.C.
The way it does insurance electronically is great, and support from the technical department is fast and efficient.
I don't like that you can't look at multiple visits in a tiled format so you can compare progress without reading the whole page of notes.
Pretend to enter all the data required for a new patient and see how many times you have to change screens.
Joel from MultiCare Health Clinic
Employees number: 2-10 employees
We used this software for 10+ years and absolutely loved it. It has an office side of things that made logical sense, but at time had drawbacks that we worked around. It had great reporting so we could keep a pulse on how AR and Collections were in the office with the click of a button. Statements were simple to generate and print, as was patient information, as it was housed in an easy-to-use format. Our billing and insurance department misses this software terribly, and as we switched to another software vendor, they remind us daily how nice things for them were. From a provider perspective, the notes and system were second to none. We had attorneys call us and tell us how much they liked our notes, even though they housed the exact same information from note to note (not always of course), because this software has random text generation. A T6-L listing (or PLS or whatever) will come up in a note 10 different ways, and all we have to do is click one button to re-generate a note. I miss this software terribly for this side of things. The provider side was completely customizable, we could add any text, any macros, and information that we needed for an examination/note, and changing/editing them was a breeze, no double clicks, just a single click and start typing if we had to add something. PLUS, it was EHR/EMR compliant for PQRS and Meaningful Use. ChiroOffice: we miss you!
Alright, if you have read the pros about how much we loved the software, you'll notice we no longer use it. We have a rather large patient base, and the background database is not SQL, but is Microsoft Access, which has a 2GB limit, at which point you will either start to lose data, or have to do a compact/repair daily to ensure that you don't go above the amount. This was frustrating as we have 10K+ patients. I know that we are told that size isn't important, but let's be honest, if this software were bigger, we wouldn't have changed software. For scheduling, we had to use another software as we are PT/Chiropractic/Medical/Massage and it wouldn't 100% work with what we wanted to do, so we had to use something different. Finally, though we had to compact repair, it was a very stable piece of software, we never actually lost any patient data. Though this is under "con", I ran out of room under "pro".
Kelsie from Elevate
I only worked with this software for a short time while working a locum position, but it was pretty easy to learn how to use with minimal training. The one big benefit is that the billing solutions is built in so the note taking and billing/claims details are all within one software. The billing manager loved this because it streamlined the billing process and made reimbursement etc, much quicker!
I don't have any complaints about the software. I never ran into any issues while working with it, even though it was new to me.
Stephen from self
Being pretty computer literate; after several years of using this otherwise well deigned software product I realized I was not using support services and could fix most issues myself. So I dropped their service contract costing $1200/year. I was told at that time I could pay a hefty "$90/hour should I need support". I said "fine". Several months later, I realized that the service connecting my system to Talksoft (a patient reminder service) for which I pay onthly to Talksoft had stopped working. My wife contacted Life Systems who told her that it was "becasue I had not opted to conntinue to pay for service." So, we called Talksoft... who spent hours in my computer trying to get it re-started. They failed, and told us that there was nothing they could do, without Lifesystems. So I called Life systems again, and this time got Steve in support who told me that Talksoft was not telling me the truth, but informed that they could get the program in my computer restarted, but I had to pay the $1200/year for the privilege of paying monthly to Talksoft. I answered that I would pay the 90/hour to get that done. He then said, "oh no, the hourly rate is now $250.00/hour"!!! BEWARE, BEWARE.
Donna from Springfield Chiropratic
We needed an all-in-one chiropractic soap notes and billing software for our office and Chirosuite was the perfect fit! Our office staff has saved hours of time doing the billing, once our doctor enters the patient's treatment plan, the charges are automatically pulled up for us when we check the patient out. Then with a few more clicks, we can even create the claim and know full well that we're going to get paid for this visit! It use to take us hours to get our claims written up and mailed out, but now we can get them done in minutes with just a few mouse clicks, we love it!!!!