ChiroTouch Chiropractic EMR Software

4.04 / 5 (639)

Our advisors have recommended this product 16 times in the last 30 days

About ChiroTouch

ChiroTouch is an electronic health records (EHR) and practice management system designed specifically for small to midsize chiropractic practices. It combines electronic health records, billing, patient scheduling, outcomes assessments and inventory management in a single, integrated suite.

The EHR has custom templates for chiropractors, along with image management, dynamic SOAP notes and real-time patient flow with room management capabilities. The EHR provides lab integration and wireless support, and it can be used on a PC or on an iPad through the CTProvider iPad app. ChiroTouch's billing application features eligibility inquiry, claim scrubbing, automated batch posting, DME billing, workers’ compensation billing and other capabilities.

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Supported Operating System(s):

Windows 7, Web browser (OS agnostic), Windows 8, Windows 10

637 Reviews of ChiroTouch

Average User Ratings

Overall

4.04 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(294)

294

4 stars

(190)

190

3 stars

(70)

70

2 stars

(33)

33

1 stars

(52)

52

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 637 results

May 2019

Jacqueline from Winter Park Chiropractor

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

May 2019

This program made a difference!

Overall I love Chirotouch and highly recommend it to anyone looking for a smooth and easy software system to connect the front and back of the office. I feel that low or high volume offices can use this as an asset with forecasting, monthly goals, and also the use of the customization it provides to practices. This program helped us achieve going full electronic in our office, connect and improve the patient treatment notes to billing in a much more time efficient way, also it gave my staff areas where they could get involved and come up with solutions to alerts and patient notes in the provider all in one section. I highly recommend this product.

Pros

I like the ease of the program, I feel it is very user friendly and easily you can teach yourself how to navigate through it. I think the billing process in accounting is also set up very well to understand where you are at in the process with claims. I also like the customization the program offers when it comes to visits, color coding, and how you can create the system to work best for whomever is logged into the program, so the different views of the schedule area are great.

Cons

My only complaint with this software is that the reports section could be tweaked, some of the answers that come up on the monthly stats report are not correct and we always have to count them by day specifically the New Patient numbers.

August 2019

Daniel from Performance Chiropractic, LLC

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2019

Solid software, customizable, responsive tech support

The organization has had its growing pains, but they've been exceptional in terms of support and flexibility. We appreciate them as a trusted partner. Perfect? No. But still exceptional. We chose right, in choosing them. We recently had a potentially catastrophic event, and CT helped us recover in a manner that made sense. We are forever grateful.

Pros

Its customization potential. We can make it do what we need it to do.

Cons

A few clunky elements that make programming/customization inconvenient.

Reasons for Choosing ChiroTouch

Value. It was clearly the industry leader. It was not the cheapest, not even close; but for a purchase of this importance, we couldn't afford cheap or (shudder) free.

January 2020

Paul from Pinnacle Chiropractic

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2020

Has changed my practice!

It has been great. I believe that the price for the product has been worth what I pay for it.

Pros

It makes my life so much easier and the life of my staff. It has saved me money in time and effort. It makes my patients life easier.

Cons

There is so much that I don't even utilize all its capabilities. I know that if I used more of it's capabilities, then I would even be more productive.

November 2019

Kim from Miley Chiropractic

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Everything necessary wrapped in one package

Pros

I appreciated that the doctors notes, scheduling and billing were all tied together.

Cons

The text message reminder requires you to indicate the carrier. If it is incorrect, the patient will not always receive their reminder text.

Reasons for Choosing ChiroTouch

Doctor notes, schedule and billing was all tied together. The visual appeal makes it easier to look at and navigate through the system.

Response from ChiroTouch Integrated Practice Solutions

Replied November 2019

Hi Dr. Miley, thanks for the review and glad the software is helping with your notes, scheduling and billing.

January 2017

Rena from Chiropractic and Wellness

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

January 2017

Not Worth it!!!

It looks like it would be a great software with all of the features they offer, however they are lacking some basic things that are essential. If you want an added feature or changes to the software good luck, you have to type up a suggestion, submit it and hope your peers vote on it in large quantities. They offer features but then don't have the ability to make them fully work. Example: They say you can use the software from 2 different office locations, we found out the hard way you cannot use the software at 2 different locations at the same time and scheduling for 2 different locations is impossible. Also, when you need pull a financial report you cannot separate the 2 different facilities, this is quite basic and vital to a practice with multiple locations. You can put in inventory to sell your supplements/products (seems like a nice feature) but you cannot pull a financial report per provider just on your inventory. Currently I'm having to manually add up every single inventory item on our monthly reports just to pay the Dr correctly. Bottom line for reports, they are just lacking all together. Not everyone pays their Dr's or therapists the same way thus making custom reports necessary. Email/text msg reminders, they constantly stop working, since its a server based system we have to go into the server and manually restart this chirotouch feature. Also, you don't know they've stopped working until a patient doesn't show up, you call them and they tell you they never got our reminder (how embarrassing). Every different section of the system is in the form of an App. Billing, patient file, claims, scheduling, the system laid out this way makes things too separated with having to click multiple times to accomplish 1 task. They also up charge you for every single feature: text reminders, integration of clearinghouse, support, ehr, premium intakes forms, different apps, etc. It's extremely costly.

Pros

not much

Cons

Reports, importing ERA's is timely, too many features without full function which makes them useless, up charge you for everything little feature