About Community CareLink

Community CareLink by First Call is a cloud-based electronic health record (EHR) and practice management system designed specifically for mental health facilities and substance abuse centers. The solution is fit for midsize social service agencies, drug courts and other organizations. 

Features include treatment options, progress notes, narrative reports, custom templates, ad hoc reporting and a patient portal. The billing module offers capabilities for eligibility inquiries, EDI support, batch posting and a billing dashboard.

The patient scheduling application also offers appointment reminders and First Call will provide outsourced medical billing services to those agencies that don't want to manage their billing in-house. 

Community CareLink is customizable and can run on multiple browsers, including Internet Explorer, Mozilla Firefox and Google Chrome. 


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

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