About Compulink Healthcare Solutions

Compulink Healthcare Solutions is an integrated hybrid medical solution that provides medical service providers functionalities such as electronic health records (EHR), practice management, revenue cycle management, inventory management, optical POS and practice automation, which help them to manage patient care and practices' profits. The solution can either be deployed on-premise or hosted in the cloud.

Compulink Healthcare Solutions can be tailored to suit various specialties such as chiropractic, dermatology, eye care, gastroenterology, ophthalmology, orthopedic, otolaryngology, physical therapy, podiatry, rheumatology and urology. The solution features lab integration, patient scheduling capabilities, electronic billing, patient registration, reporting a...


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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

110 Reviews of Compulink Healthcare Solutions

Average User Ratings

Overall

3.75 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

4.0

Functionality

3.5

Ratings Snapshot

5 stars

(38)

38

4 stars

(38)

38

3 stars

(12)

12

2 stars

(10)

10

1 stars

(12)

12

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 110 results

August 2020

Carrie from Regal Oak Counseling

Company Size: 2-10 employees

Industry: Mental Health Care

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Powerful Software for Mental Health Providers

Compulink Healthcare Solutions has been a tremendous asset to our business operations. Streamlined functionality includes verification of benefits, treatment planning, integrated billing and remittance posting, multiple locations, group scheduling option, client web registration, a clinician training portal, and so much more - too much to list. One look at the demo and you'll see the power in this software. I highly recommend Compulink Healthcare Solutions to anyone who needs a powerful and intuitive software option that is reasonably priced, always improving, and backed up by world-class support.

Pros

We started with Compulink Healthcare Solutions from the time we opened for business in January 2016 (no integration from another software), and spent a tremendous amount of time researching available options beforehand. None of the other software programs offered the features and power well suited for small and large companies. We wanted software that would be efficient and extensive, but also grow with the business. From 1 provider to many, the software has delivered in every area. Customer support is always wonderful and timely, and there are always ongoing improvements that make our job easier. Billing is a snap, reporting is thorough, and everyone at Compulink is open to hearing user feedback.

Cons

There is a bit of a learning curve, but there would be with any new software. Difficulties with updates sometimes come up, but they have been short-lived and customer service has been amazing.

Reasons for Choosing Compulink Healthcare Solutions

None of the other software programs were as extensive, flexible, or well priced while allowing for growth.

July 2020

Nathan from Bonneville Vision, PLLC

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2020

Customization is king

Overall I am fairly happy with the product. I have not loved any EHR for optometry, but Compulink is the one I have hated the least. I chose Compulink based on them being relatively well established, their customization ability, and the customer service is decent. I do wish some of the core coding could be customized.

Pros

Customization ability. Decent optical inventory/product ordering functionality. Responsive customer service. Ledger and billing is generally user friendly. EHR is fairly intuitive with tolerable amount of button clicking.

Cons

Patient scheduling functionality could significantly improve. Certain core coding is not able to be customized. Eyefinity interface was boasted during marketing but very disappointing in terms of actual usability.

Reasons for Choosing Compulink Healthcare Solutions

Customization ability, fewer button clicks, cost, familiarity, option for server-based system instead of cloud only, customer service, brand pervasiveness/longevity, aesthetics of screen layout and general appearance

June 2017

Andi from Baltimore Eye Physicians

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

June 2017

We call them Compu-stink

I wish I could go back in time. I was so naive.

Pros

I like their instant messaging system. And their ICD9 conversion to ICD10 was done very well.

Cons

Customer service is EXTREMELY expensive. And they will sometimes NEVER call you back. I'm still waiting for Sangit to call me from a problem I've had since 2015! We have been using them since 2012, everything was set up wrong and we have had constant problems since. We have regretted going with them but are now stuck with them because we've sunk so much money into it. We even had to hire an IT person who is on call for when something goes wrong. Their support is full of people who don't even know how the software works and will tie up your computer trying to figure things out for hours. We dread running their updates because, while they fix some bugs, they implement a whole slew of new ones. We seriously feel like beta testers. They should be paying us because we are the ones figuring out the problems for them. If you complain too much, they will blacklist you and no one will return your calls. And there's no one you can submit formal complaints to. It just falls on dead ears. This is not the way a good company should be run. Their salespersons will tell you anything you want to get you to sign with them. A lot of the initial things we made a point to ask about when meeting with them were nothing like they promised. And when you bring it up to them, they make excuses and say that it's ridiculous for us to expect it to run like that.

July 2020

Cheryl from Geriatric Eye Group

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2020

Customized Design for Our Unique Practice

It has been a wonderful 1st year and we are doing extremely well

Pros

The ability to customize for a mobile optometry company - The staff was able to think outside the normal practice setting and adjust the software to fit our mobile needs.

Cons

Insurance Set Up was difficult and our implementation person was not as responsive as I would have liked. Several glitches made things frustrating

Reasons for Choosing Compulink Healthcare Solutions

I had worked with it at another practice as a consultant and asked the [SENSITIVE CONTENT HIDDEN] to take a look because of the value.

August 2020

Linney from Gold Eye Clinic, Optical & Survery Center

Company Size: 51-200 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

Compulink is GREAT!

Pros

Compulink is always developing and improving the software. The staff is easy to work with and seem to understand our needs because many of them have been in private practice prior. This is a huge advantage for Compulink and the client.

Cons

Sometimes new features and updates do not work when first rolled out and it takes a while to work the bugs out.

Reasons for Choosing Compulink Healthcare Solutions

sales person was more knowledgeable and their price beat the competition