DrChrono EHR Software


 

DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows users to manage patient intake, clinical charting, billing, and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks, and a patient portal. The DrChrono App Directory also offers a multitude of apps and a medical API for healthcare app developers.  

The DrChrono EHR offers fully customizable forms or prebuilt forms. Any prescription, including Electronic Prescribing Controlled Substances, can be sent electronically on iPhone, iPad, or the Internet. Lab orders can be submitted electronically to over 40,000 labs around the United States; results can then be directly uploaded into the patient’s chart. Custom vitals give providers the ability to create baseline health data and monitor each patient’s health measurements over time.

Providers can use Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system.

 

DrChrono EHR - DrChrono EHR
 
  • DrChrono EHR - DrChrono EHR
    DrChrono EHR
  • DrChrono EHR - Electronic Health Records
    Electronic Health Records
  • DrChrono EHR - Face sheet
    Face sheet
  • DrChrono EHR - Mobile view
    Mobile view
  • DrChrono EHR - Payment analysis
    Payment analysis
  • DrChrono EHR - Patient timeline
    Patient timeline
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

367 Reviews of DrChrono EHR

 

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Software Advice Reviews (260)
More Reviews (107)

Showing 1-20 of 260

Brenda from Sea Spine Orthopedic Institute
Specialty: Orthopedics / sports medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Drchrono listens

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I demoed this system several times making suggestions every time. I was surprised to find they took those suggestions and implemented them

Cons

There are too many jumps in and out of tabs to complete a task. It is workable but could use some tweaking

Review Source
 
 

Jacob from Jacob M Silverstone DPM INC
Specialty: Podiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Been with them since the begining

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy for front desk to schedule, and enter new patients. Very easy to customize templates for notes. Native APP.

Cons

Back end billing is not adequate for south florida managed care networks, can notintegrate well for billing

Review Source
 
 

Kathleen from Chiropractic Professional Center
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

drchrono Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Simplicity. Performs the tasks available well. More cost effective base. Fewer distractions built into system.

Cons

This product did not provide all the tasks required to sustain the practice systems. Would have required additional systems to make up for pieces missing.

Review Source
 
 

RENE from ACCESS PRIMARY CARE/ ACCESS URGENT MEDICAL CARE
Specialty: Billing services
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Excellent EMR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Best EMR system I have used as of yet. Hoping the HELP DESK is more HELPFUL if needed in the future.

Pros

Ease of use is a big pro. Minimal computer knowledge needed to be able to move through the system. Billing claims with Dr. Chrono is a great added benefit. Connect directly through the internet saving time.

Cons

Inability to merge duplicate accounts. For some reason certain staff find it difficult to not create duplicate charts. Help can be difficult to obtain at times, I called about an issue and was told they can't help me, not their issue. When it comes to pulling my claims out of their system, you can bet it was their issue.

Review Source
 
 

Matthew from West Portland Chiropractic
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Great clinical software and customer service!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

DrChrono has freed up time for me to treat more patients in my clinic and get some of my free time back.

Cons

Wish scheduling software had more features like Genbook scheduling software and onpatient portal was a little more user friendly. I have had some patients have difficulty setting it up and paying online through the onpatient portal. Sometimes when patients call about an invoice they have received they do not speak with someone very knowledgeable and somewhat of a language barrier.

Review Source
 
 

Michelle from Hunter Vision
Specialty: Ophthalmology
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Great EHR

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It's so easy to use even if you are not tech savvy. Almost any feature is self-explanatory and easy to teach yourself.

Cons

You have to save the name of new patients before going to another screen to get their phone and email. If you don't save it (and it takes you back to the appointment when you do, so it's more time-consuming) you have to start over after gathering the information from the other page.

Review Source
 
 

Monica from Acupuncture with Monica
Specialty: General practitioner
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Clunky to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I didn't find this product easy to use at all. The customization was not available that allowed me to setup a format I felt comfortable with.

Cons

The customer support was very pushy and always wanted to sell me an upgrade that I didn't neccesarily need.

Review Source

  Response: The DrChrono Team, DrChrono

Date: November 2018

November 2018

 

Hi Monica,

I see that you are currently using our free trial account which does not provide full access to all the features and functionalities including the customization you are looking for. We pride ourselves on providing a flexible and user-friendly interface, self check-in, patient portal, and online scheduling as well as innovative full feature EHR on iPad and iPhone. With a paid subscription, you will have access to these options and to a dedicated account manager who can help answer any product questions and provide any training needed. Please let us know if you'd like to see a product demonstration and upgrade to a paid plan. You can email us at ehr@drchrono.com.

Best,
The DrChrono Team

 
 

Paula from Potthoff Eye Care & Surgery
Specialty: Ophthalmology
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

DrChrono10-30-18!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would highly recommend DrChrono to anyone looking for a user friendly, well optioned EHR with great customer support!

Pros

I love how easily I can navigate around DrChrono! There are several ways to easily get to almost any area of a patient's chart. Whether I am in a billing section or chart section I can move to where I need to be without any issue. I also especially like the insurance eligibility feature. It is absolutely wonderful to be able to plug in the insurance identification # and have the most recent deductible, copay and coinsurance information readily available! There is also a very handy feature called "practice chat" to message the doctor while he is in with a patient if I have an urgent question or request.

Cons

I do wish there was a bit more definition in the schedule so I can see the time frames for appointments better but it's really just a small item. I can still always click on line and if it's not what I wanted I can change the time myself in the appointment window.....no worries!

Review Source
 
 

Linda from LINDA BUSEMAN, PMHNP, LLLC
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

The Best

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

They do a great job and keep up with adding new meds to their database.

Pros

Less expensive than any other I have found
Reliable
Great Customer Service
Intuitive menus
Drug interactions on the screen

Cons

This is minor, however, I have no control over the layout of printed scripts, including font size. Nor am I able to print different scripts on the same paper. I must give 3 separate scripts for ADHD medicine, and if I print all 3 on 1 page, the pharmacist calls to say the script is unreadable.

Review Source

  Response: The DrChrono Team, DrChrono

Date: October 2018

October 2018

 

Hi Linda,

Thank you for your feedback. I see that you are currently using our free trial account which does not provide full access to all features. Please let us know if you'd like to see the product demo and upgrade to a paid plan. You can email us at ehr@drchrono.com.

Best,
The DrChrono Team

 
 

Pamela from Flatiron Family Medical
Specialty: Family medicine
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Great potential but only useful if you have IT background

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

An Absolutely beautiful looking EMR and amazing with apple products. Love the patient check in feature. Just give to the patients when they walk in. Works seamlessly with square as a payment option. Easy on the eyes. Very easy to use once the modules are created. Quick to learn once set up.

Cons

You basically need to know IT to put it together - the modules. Nothing comes with it. It literally takes hours and hours and weeks and weeks to work on the modules. Very disconnected looking final note. Billing through trizetto was atrocious. It's a shame as this product has amazing potential to be a #1 software. Hard to reach anyone in charge - which seems to be the "new normal" for EMRs these days we've come to find out. Missing quite a bit of functionality for primary care.

Review Source
 
 

Bonnie from Hunter Vision
Specialty: Ophthalmology
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Simplicity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easily understandable and user friendly. Especially in Ophthalmology field. Simple to change templates/forms when needed.

Cons

One major problem that I do not like about Dr. Chrono is that it is difficult to see the exact time an appointment is being booked at. The time slots never line up correctly until you actually click on them, and then it is easy to accidentally double book patients.

Review Source
 
 

Scott from Beaches Facial Plastic
Specialty: Plastic & reconstructive surgery
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Dr Chrono review in Facial plastic surgery

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall it is a great emr and RCM for small practices and small plastic surgery practices with a facility. Customer support and correcting issues needs to improve, however.

Pros

It’s very user friendly and the notes are easy to template. It is also a very intuitive system that is based upon Apple platforms. It is also user friendly for the staff to enter patient information and schedule appointments. It works for the physician on an iPad or iPhone wising an application.

Cons

The biggest downfall of the system is there lack of phone support and it can take several days or weeks to resolve an issue. With the new update, we still can’t send facility UB-04’s and the support team has not kept us in the loop on when it might be fixed since their new update. This is a definite flaw in their support.

Review Source
 
 

Savannah from Belle Medical
Specialty: Plastic & reconstructive surgery
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

DrChrono makes it easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

DrChrono for the most part is really easy to work with and learn!

Pros

I really like a lot of the different features of DrChrono, the form builders, the scheduling is simple, billing is simple. It's user friendly and easily manageable!

Cons

We have found glitches once in a while, whether it be that consent forms don't auto-populate like they're set up to do, or a picture or document won't save.

Review Source
 
 

Annie from Healthcare
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Few issues, but mostly usable and useful

Ease-of-use

Functionality

Product Quality

Customer Support

Mostly good, some very irritating issues, but mostly good.

Pros

It's relatively easy to use, and has a lot of really good features. Easy to schedule patients, easy to store documents, easy to fax things.

Cons

When you have more than one provider in a practice, it's too easy to send things from the wrong provider. You can't refund a partial charge on a card. You can't schedule breaks over breaks, so sometimes making changes to the calendar can be very frustrating. There are also things that we'd like DrChrono to change, but they only say that they're working on it.

Review Source
 
 

KAREN from Del Mar College
Specialty: Other specialty
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Review of DrChrono ERH

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I don't have any general comments about DrChrono. As I mentioned earlier, the students find the software very easy to use. I will continue to use DrChrono to teach about electronic health record systems

Pros

Ease of use and easy to use features. The software is easy to navigate through. Students find the software easy to use.

Cons

I don't have any cons with DrChrono. When compared to other software used in the past, Dr. Chrono supersedes them.

Review Source
 
 

Rebecca from private practice
Specialty: Psychiatry
Number of employees: 1 employee Employees number: 1 employee

August 2018

August 2018

I like it so far.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I was referred to from a friend who uses it. I agree that it's the way to go.
I could have gone with an "out of the box" EHR which would have got me up and using it faster however I would have been frustrated with the lack of customization in the end.

Pros

adaptability to my needs
e fax
data input from patient prior to their appt
patient educational materials
I can send handouts and information to patients after the appt.
I don't have to click on too many pages to get through my note

Cons

Not super mental health oriented, like other EHRs
It almost feels like too much customization at times (but in the end this is a good thing)
Not always user friendly when just trying to get from one point in the chart to the next.

Review Source
 
 

Dorothy from Family Foot Care
Specialty: Podiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

WORTH A LOOK

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I think it is worth a second look and I plan to do with that in the very immediate future.

Pros

Product seemed to have good support,And has a lot of features that are helpfulWith electronic records andPractice management.

Cons

It was not set up very well for specialty care when I looked at it and started using it on a trial basis.

Review Source

  Response: The DrChrono Team , DrChrono

Date: August 2018

August 2018

 

Hi Dorothy,

Thank you for your feedback. We have many podiatry practices that have been using DrChrono EHR for quite some time now. Please reach out to us at ehr@drchrono.com and we would love to show you a personalized demo for your practice.

Best,
The DrChrono Team

 
 

Charles from NPI
Specialty: Pain management
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

The best way to describe DrChrono is 1 sentence, better yet, 1 word is: Amateur

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I hope they change some simple things and this could pass as a functional EMR.

Pros

It is cheap and they tell you that they offer a lot of quick tools. Overall, I would say that procedure notes are actually really quick which is the way they should be. Having said that, they are quick if it is a routine procedure. Any deviation from routine and it's really difficult. The iPad App is very funcitonal compared to other apps, but is still limited by the architecture of the program as a whole. In 20 years when the general public knows how to utilize an ipad efficiently, this product could be really good as far as the check-in/data gathering phase of patient care.

Cons

The program has far too many limitations. Simple things like headers and subheaders aren't really even headers or subheaders. It's rather impressive. Customer support is almost non-existant if you want something more than the routine minimal functionality. This program can't even get prescriptions correct. They omit the start date and end date of a prescription. They say "the start date is the date you write it". Well, what happens if you write a controlled substance that doesn't start for a week because they just filled a 7 day supply from their surgeon? Well then you are left hoping that the pharmacist notices the DNF in the comments section (the comments section specifically states: do not put start date, or any other important information). Everything about this program is like a teenager that took a programming course and thinks that they can do everything now. They have canned videos to show you how to do basic things. After that, you're on your own. It's just you and the glitches in the system trying to find your way through life. I'm 30 and fairly tech savvy, so I've been digging really deep into the program to maximize it. On the surface it looks great. After you pass through the first layer of promises...good luck.

Review Source

  Response: The DrChrono Team, DrChrono

Date: August 2018

August 2018

 

Hi Charles,

We don't see you as an active DrChrono user or customer in our system. If you need support or help with your account, please email us at ehr@drchrono.com so that we can assist you.

Best,
The DrChrono Team

 
 

Sandra from Formula Wellness
Specialty: General practitioner
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Absolutely wonderful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use and understand. Videos that are in help tab are very handy when first learning they system.

Cons

Opens too many windows.
I am not fond of all the windows that open when clicking on tabs in pt chart.

Review Source
 
 

Kevin from medical practice
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Big promises, little performance

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Within days of purchasing the system I realized I made a mistake. I attempted to resolve this issue and corporate referred back to the contract and essentially said 'too bad, you signed a contract' Keep in mind I never implemented the system and was in the training process when I discovered the gaps in service and the corporate policy of profits before service. My business fax number is now lost, so my patients and colleagues can't fax me, I now need to get a new fax number and change everything that had my fax number on it. I do not and will not use. Be very careful before you sign on the dotted line with this company.

Pros

Dr. Chrono has a nicely packaged sales promotion. They even speak of a free one month trial, but my free trial turned into a debt that I can't get out of.

Cons

Terrible service, little effort to do what is right for the physician. They botched my fax number and now I have to get a new one, creating a lot of stress and cost to my practice.

Review Source

  Response: The DrChrono Team, DrChrono

Date: July 2018

July 2018

 

Dear Kevin,

We are very sorry to hear about your experience. Our support hours are Monday - Friday 8 am - 8 pm EST and we also do have support on the weekends if needed. These hours are standard and available for all customers. I was also informed that both your account manager and implementation specialist are actively working with you to resolve any questions or challenges you are having. Please reach out to us at ehr@drchrono.com if you have any other questions.

Thank you,
The DrChrono Team

 
 
 
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Showing 1-20 of 107

Amy from Solutions Alternative Healthcare
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

The most comprehensive EHR I found

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall I’m a satisfied customer. I’ve been with DrChrono for 5 years now I believe.

Pros

I like the integrated fax, iPad or iPhone app for SOAP notes (I often do SOAP notes while my husband drives us home)

Cons

The price can be steep for some budgets. The online scheduling is limited - I’ve had to resort to using an additional service for this. The customer service can also be slow. You have to send a “ticket” and then someone gets back to you within a day or two.

Review Source: Capterra
 

Dwyer from The Practice
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall Drchrono was a good management system for my practice. There were a few issues here and there but the support team took care of all of my concerns.

Pros

Drchrono has been a good software overall. The UI is aesthetically pleasing and it is overall user-friendly. I do like the electronic prescription option, however, we don't use it much at all considering we are a chiropractic office, but it's a nice option if needed. I like how I am able to use both my iPad and my laptops to run this software. The flexibility and customization in this software is great. They also have good customer service

Cons

I don't really have any dislikes about this software.

Review Source: Capterra
 

Joi from transcription
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

This product msde a difference

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

all-in-one solution doesn't fit our needs.

Pros

Macros are the way to go to reduce tedious data entry. I like being able to access them on a variety of devices. The doctors I work for stress the importance of focusing on the patient, not the EHR, during appointments,

Cons

Custom forms were expensive. Apple dependence is a drawback.

Review Source: Capterra
 

Ryan from quorum
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Well designed, browser-only UI;

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Overall strong EHR system; works best with Apple products so is ideal for iPad usage; efficiently formatted and organized

Cons

Apple-dependence may not thrill some customers

Review Source: Capterra
 

Doug from InBody Chiropractic
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

This is the EMR you need

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Drchono practice management has solved all of our issues in the office

Cons

There is nothing wrong with this system, in fact it does more than we need

Review Source: Capterra
 

Abbey from Fit 4 Life Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

overall worth it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using drchrono for over 5 years, we have recently added the billing feature and it is working out great. We love it.

Pros

The software is user friendly and definitely laid out and user friendly like an apple user would expect. The final document is polished around the edges like a mac user would expect. Clean, crisp and user friendly.

Cons

If you do have a problem or a question that requires customer support there is no phone number to call and get immediate help. You have to submit a ticket and wait for them to get back to you. The turn around is usually 24 hours, and if you are not available when they call they leave a number to call them back on. The number then becomes inactive after about 1 month, So you cant keep the number and call in later with a new question.

Review Source: Capterra
 

yasen from vmg

June 2018

June 2018

MY EXPERIENCE WITH THIS SOFTWARE IS BEYOND AMAZING

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

system is easy to change notes and re format.
Easy to on iPads
backup system is easy to manage
prices for plans are not to bad
comes with new user tutorials

Cons

sometimes system does not save things
don't like that you have to put in a ticket to fix a problem

Review Source: Capterra
 

JOEY from VALIANT MEDICAL GROUP
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

User Friendly Platform for all Healthcare needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

DAILY EASE OF THE WORK FLOW

Pros

Dr Chrono is an excellent patient care program that can fulfill all healthcare and business needs.
Ability to customize templates, patient data and can even use on apple ipad / phone or android devices. Amazing technology.

Cons

There are different price levels which is great but does not allow a la carte items from the different price structures.

Review Source: Capterra
 

Rebecca from AXIS HEALTHCARE GROUP
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Works fine for outpatient psychiatry

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I had a good experience with customer service at the beginning, they were available to show me the software. I also like the way you can set up appointment reminders. The layout of the site is fairly intuitive.

Cons

The mobile app is somewhat difficult to navigate and does not have all of the features of the full website.

Review Source: Capterra
 

Kristen from Relief Clinic LLC

June 2018

June 2018

Easy to use, easy to schedule, easy to train

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the most the ease of scheduling patients. Can stay on the calendar and add new people to the system with new patient button, very user friendly. Can just hover over appt for pt demographics makes calling and verifying appointments a breeze as well as drchrono sends out reminders to patients that are customizable!

Cons

I do not like that the med list doesn't carry over and isn't easy to use. I do not like that I cannot email patients from dr chronos.

Review Source: Capterra
 

Nia from DISC Sports and Spine/LASO

June 2018

June 2018

User Friendly for the staff and patients

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The patient portal, communication and confidentiality, patients are able to request medication , communicate concerns and retrieve records . We also like the New referral option, we are able to send a referral to other physician offices along with documents necessary to aide in the patients care , we are able to send everything in one fax. Very useful tool.

Cons

The site can run slow at time, also we are not able to complete some forms and orders online, in which would really be useful to be able to complete and send a Physical Therapy Referral or Prescription to the patient via the portal.

Review Source: Capterra
 

Hector from RM Healthcare LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

average. the program fail sometimes.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

friendly one. easy to use

Pros

The software is easy to use, i like that, my wife too. the facility to access the patient, the way to speech to the ipad is so cool.

Cons

you do not have somebody at the moment when you need it. the icloud thing is half and half, most of the time you have to close the app and restart it to continue with the work. Labs are always a problem they never receive it. with that situation of the labs i can tell that maybe is the labs company and not the Drchrono, but im not 100% sure whos guilty for that.

Review Source: Capterra
 

Yunchin from Essential Chiropractic Clinic
Number of employees: 1 employee Employees number: 1 employee

June 2018

June 2018

Easy to read on one page

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

scheduling and reminder

Pros

It is easy to schedule , reschedule ,cancelled patients' appointment. It is easy to read weekly or daily , monthly schedules.

Cons

It is not good chiropractic soap form that I can just click to form the note in couple minutes. I either create one for my own practice or use the template someone had made.

Review Source: Capterra
 

Sarah from Red Blossom Medicine, LLC

June 2018

June 2018

Top quality Tech Support, apple integrated

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Intuitive use
Customer Support
patient portal with intakes that auto-populate the chart, my handouts, and superbills for patients submitting for out-of-network claims
fax in/out
Illustrations for SOAP notes
Billing
supports multiple locations
email campaigns to notify my patients about practice changes
Sales team did not use aggressive sales strategies to rush me into signing contract

Cons

too many windows pop out, one per patient, sometimes more than one and my computer gets crowded with so many tabs that I cannot identify unless I click on them. But it's possible this is a setting I can change, I just don't know yet.

Review Source: Capterra
 

Abby Irwin, MD from MindConnectMD Telepsychiatry

June 2018

June 2018

good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

updates frequently, easy to use, apps available for ipad and I think iphone and Android, haven't used in a while

Cons

more integrations, priced a bit more fairly for individual practitioners costs are high to survive, would recommend more flexibility in forms

Review Source: Capterra
 

Yana from Medical Practice

June 2018

June 2018

Dr. Chrono allows for me to have all of my SOAP notes properly organized and accessed.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease and comprehensibility of the program. It is easy to teach and learn as a first time user.

Cons

Sometimes the program runs slow and it significantly increases the time it takes to fill out one chart.

Review Source: Capterra
 

Christina from Self Employed
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

Drchrono is easy to use and there are people standing by, ready to help if you need it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It housed a place to organize and send all of my EHR needs.

Pros

It is simple but fast and effective. There are plenty of webinars to show you firsthand how to use this website and the tabs are self explanatory.

Cons

I like it just fine. It runs quickly and smoothly. I feel it is fine the way it is. There are plenty of webinars to show you firsthand how to use this website and the tabs are self explanatory.

Review Source: Capterra
 

Shannon from Hegarty Family Chiropractic

May 2018

May 2018

Been using them for years

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is a great starting EHR because they offer the free option to start so you are able to work with it for awhile before committing to a payed version.

Cons

The customer service is good but not great, several times I have had questions or needed help with an issue and it has taken upwards of a week to get things solved sometimes unresolved. When they do updates they don't give new tutorials telling how things have changed and how to utilize the new additions.

Review Source: Capterra
 

elizabeth from edward l. riceberg m.d.
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

reliable,efficient

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

structured charts without paper

Pros

can connect with several devices ,very easy to maneuver through the program, the medical records are kept with meaningful use in mind , and keeping up to date with needs

Cons

i wish it could interact information with my lab, as structured info to be counted as meaningful use without having to add expensive software

Review Source: Capterra
 

Cheryl from Vista Maria
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

It's not the worst software to work with

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the rendering of information from one template to the next, ie, med review to med review. I like the search feature it is quite thorough.

Cons

I do not like that the notes do not render across templates such as the HPI in the Initial "Psych Eval" does not pull through to the "Annual Update" template
I do not like the medication ordering section, it is really difficult to tell what is ordered and what is d/c'd, etc

Review Source: Capterra
 
 
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