EHR YOUR WAY Software

4.74 / 5 (53)

Our advisors have recommended this product 6 times in the last 30 days

About EHR YOUR WAY


EHR YOUR WAY is a behavioral health EHR that can be deployed on desktop and mobile cloud-based devices. The solution covers various aspects of behavioral health including inpatient and outpatient Mental Health and Substance Abuse, autism, case management, social work, vocational and more.

The solution offers the ability to take paper forms used by an office and creates a “verbatim copy” which is filled out within the EHR in order to stay compliant with the county, state and payor.The system is ONC & DEA certified EHR for inpatient and outpatient agencies. It includes scheduling, customizable notes, a dashboard, CMS 1500 and UB-04 billing, ad-hoc reporting, a patient portal, eRx, labs and a CRM.

EHR YOUR WAY’s target market is agencies which are small and medium in size. The solution offers several ways to create patient notes through dictation, typing, ‘click & select’ and more.Additionally, there is also a triple redundancy check and data is backed up nightly at data centers.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

53 Reviews of EHR YOUR WAY

Average User Ratings

Overall

4.74 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(43)

4 stars

(8)

3 stars

(1)

2 stars

(0)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 53 reviews

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July 2016

Sarah from Amethyst House, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2016

So happy we switched

We are a small non-profit organization that provides substance abuse treatment, and we are still relatively new to the EHR world. We initially switched from our antiquated paper system to an EMR system in April 2014, however we were ultimately dissatisfied with the experience, as its functionality was primarily designed for a medical doctor's office. After searching (via Capterra) for a new system and looking into price comparisons, EHR Your Way (EHRYW) was our top pick, without question! EHRYW is *entitled* to bragging rights when it comes to customization - our workflow involved a slew of paperwork and various forms that were unique to our organization, and the EHRYW design team was able to meet all of our needs to make it as user-friendly as possible! We have a couple of staff members who acknowledge that they are slow to catch on to anything computer-related, but due to the customization promised by EHRYW, all of our digitized forms are comparable to fillable PDFs, and were very easy to learn. Furthermore , it is worth mentioning that EHRYW was incredibly reasonable in their pricing, in contrast to other EHR/EMR systems that can cost insane amounts of money (and most of which our little non-profit couldn't possibly begin to afford). Now, as someone who often relies on online reviews prior to investing in anything, I am typically suspicious of any review that is nothing but glowing and unquestioning. Therefore, in the interest of being realistic, here is the "bad" of the system: We signed up with EHR Your Way in the midst of their transition from using a Remote Desktop application through Internet Explorer, to a web-based system through Google Chrome. As of this review, the transition of the system is still in place, so Google Chrome has yet to provide all of the features that are currently available through the original Remote Desktop design. So, until the system is transferred to Chrome in full, there are occasional bumps in the road. That said, this is to be expected with *any* EHR system undergoing such a transition, so we don't begrudge EHRYW for that reason. It's worth noting that the end result will be absolutely worth the wait, as the current Chrome user interface is an attractive, clean, and intuitive design. In short, I would say this is an ideal system, particularly for any medical/mental health provider looking to transition into an EHR system for the first time.

Pros

- Highly customizable forms, which makes for smoother transition from paper to digital (forms are essentially comparable to fillable PDFs)
- The Chrome design is very clean and user-friendly
- Rapid response from EHR Support when any kind of issue arises
- Positive/friendly demeanor from support staff, both via email and conference calls
- Design team is receptive to feedback from consumers, to make improvements to the system's design

Cons

- Not all features are currently available in the Google Chrome version, but they are still accessible by logging into the Remote Desktop application

February 2017

Randy from Tools4Medicine

Company Size: 2-10 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Voice-Driven Electronic Medical Record System

The EHR Your Way electronic health record system is the only system I am aware of that allows the user to navigate throughout the application by voice commands. If you want to go to the exam, all you have to do is say "Go To Exam" and the physical exam section appears. Likewise, if you want to accept all of the defaults in a particular section you simply say "Accept Defaults" and the standard entries for a normal data set is entered. The onerous task of clicking and clicking and clicking is no longer an issue. As a result, the speed with which an exam can be completed is a fraction of what it used to take us.

Pros

What the staff likes most about the system is the ability to navigate by using voice commands rather than having to click multiple times to get where you want to go.

Cons

The system is designed primarily for general practitioners. If you are a specialist, like a urologist that needs to have a visual field of the urinary tract and be able to make data entries into a visual field, that type of interface is not available in the current release of EHR Your Way.

February 2015

Gerald from Mental Health America of Dutchess County

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

February 2015

Everything Your Way

No. It's a word one hears countless times on a daily basis. I can say--unequivocally--this is not in the vocabulary of the team from EHR Your Way. From conversations, conference calls, and e-mails the EHR Your Way team took our exact workflow and literally built an entire front-end module that will allow us to capture the data we need and links into their billing. The majority of this work was completed before we even made a commitment to the software! Also, when asking a question about certain hardware (chromebook) we were using, the EHR Your Way team went out and purchased a chromebook to perform their own test to verify compatability. I was completely floored! There was no talk about it "technically" being able to work. It was tested that same day!! We are currently in the implementation/training stage of the system and the support has not ended at all. I can confidently say we have a partner as a software vendor. This is what Software as a Service was meant to be. Pros: Simple and Customizable User Interface Dedicated Team that wants to provide the solution you want Framework which can literally support any work-flow Overall Value and Pricing Most Customization options I have seen Patient Portal with form entry Neutral: Remote desktop connection capabilities required to access the main application In the past this may have been a con, but with current technology this won't slow you down. This is allowing the application to be able to use less of your own system resources which allowed us to purchase less expensive technology and still access all of the features of the system. I have used the full application on a Chromebook(Chrome RDP) , Android-phone/tablet(Microsoft Remote Desktop App), Mac(Microsoft Remote Desktop App), and Windows machine and there was no performance loss that I was able to see between them. My overall Impression of the product thus far is, just, WOW! Thank you EHR Your Way!!

January 2018

Sandy from Communicare, Region 2 Community Mental Health Center

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

We are still in implementation, however it has been a breath of fresh air. Very helpful staff.

Peace of mind. I feel like this implementation will be successful and look forward to using this company for many years to come.

Pros

What we like about the software is that it is user friendly and the staff make it fit our needs, not us having to change because the "system is not built to do that". Turnaround on forms and needs is very efficient and if the EHR-YOUR-WAY implementation team do not understand we do a call, or go to meeting, to clear up what is being asked. The company is very knowledgeable about what we do and was more than willing to assist with the state reporting that is required - in fact we sent them the state manual and they did the work! It has been a pleasure to work with EHR-YOUR WAY staff after dealing with more than 13 individuals on our previous implementation! We have had one contact person who then works with their team. We cannot wait to actually put this system into our work day. It will be used daily by multiple staff serving outpatient mental health, substance abuse residential, substance abuse out patient, and the IDD population both residential and day programs.

February 2018

Taylor from Youth Connect of Virginia

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Great Company That Used Our Forms

This software allowed our company the ability to expand because before having an online system, we used email for all of our employees which was not successful. The software is easy to use so that makes the learning curve for our employees short and not a hindrance to their daily workload.

Pros

This company was able to use the forms we designed in their software. When we have an issue come up, they work hard to resolve those issues. The system is easy to use and new employees are able to figure it out within a short time.

Cons

The beginning set up took a little bit of time, but ultimately everything was made how we wanted it. There are some glitches with the software, but after we contact customer support, they fix the issues within a few days.

September 2016

Perry from CROSSROADS CHRISTIAN MARRIAGE & FAMILY COUNSELING

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

It's Everything They Said It Would Be

EHR YOUR WAY has provided Crossroads Counseling Center with superb software with a broad ranges of applications that are very thorough and meet our needs. The support has been with positive attitude, quick response and effective. Our approximately 20 clinicians who use this product regularly would give similar testimonials. We highly recommend EHR YOUR WAY for online software and support.

Pros

Ease of use, customization, reporting, friendly and responsive support who go out of their way to accommodate enhancements.

February 2018

Eric from Gilbert

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

We are a picky client and have taken a lot of time to perfect our application. Overall, very good!

Pros

The flexibility and the staffs ability to modify the application for our needs. The process has been very enlightening as we have asked for enhancements with many sections. The most intensive was two separate scheduling methods.

Cons

We are not the normal client, so the flexibility can be a hindrance in trying to get a project completed (scope creep). The process of dealing with a 3rd party for credit card integration. A silly item, typing EHR into a Word document or email auto corrects to HER.

November 2016

Randa from Addiction Recovery Centers of the Black Hills

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2016

Addiction Recovery Centers of the Black Hills

We are an Outpatient Alcohol/Drug Treatment Center and EHR Your Way has been able to customize their program to fit our needs. We were able to use our existing forms, so training on the system was very easy. Their Customer Support has been great to work with, they respond to calls and email in a timely manor.

Pros

The ease of use

December 2017

Taylor from Youth Connect of Virginia

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

Excellent Software - they took our forms to generate exactly what we needed in the system

Pros

The best part about this software is the customizability. We were able to give them our forms and they made them accessible on the site in an electronic format. The system is fairly easy to use and the customer services is great.

Cons

The language barrier is a bit challenging, but the customer service team does everything that we ask when we have questions or concerns.

June 2017

Xianwen from Shenggao Han MD LLC.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2017

excellent tech support

Pros

convenient access anywhere, use friendly, auto link with code, nice setting, excellent tech support team.

Cons

still need improving with sticky note, labs and imaging review and fax , could be better in order with fax, and color change once reviewed.

April 2015