About EHR YOUR WAY

EHR YOUR WAY is a behavioral health EHR that can be deployed on desktop and mobile cloud-based devices. The solution covers various aspects of behavioral health including inpatient and outpatient Mental Health and Substance Abuse, autism, case management, social work, vocational and more.

The solution offers the ability to take paper forms used by an office and creates a “verbatim copy” which is filled out within the EHR in order to stay compliant with the county, state and payor.The system is ONC & DEA certified EHR for inpatient and outpatient agencies. It includes scheduling, customizable notes, a dashboard, CMS 1500 and UB-04 billing, ad-hoc reporting, a patient portal, eRx, labs and a CRM.

EHR YOUR WAY’s target market is age...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

54 Reviews of EHR YOUR WAY

Average User Ratings

Overall

4.74 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(44)

44

4 stars

(8)

8

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 54 results

January 2018

Sandy from Communicare, Region 2 Community Mental Health Center

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

We are still in implementation, however it has been a breath of fresh air. Very helpful staff.

Peace of mind. I feel like this implementation will be successful and look forward to using this company for many years to come.

Pros

What we like about the software is that it is user friendly and the staff make it fit our needs, not us having to change because the "system is not built to do that". Turnaround on forms and needs is very efficient and if the EHR-YOUR-WAY implementation team do not understand we do a call, or go to meeting, to clear up what is being asked. The company is very knowledgeable about what we do and was more than willing to assist with the state reporting that is required - in fact we sent them the state manual and they did the work! It has been a pleasure to work with EHR-YOUR WAY staff after dealing with more than 13 individuals on our previous implementation! We have had one contact person who then works with their team. We cannot wait to actually put this system into our work day. It will be used daily by multiple staff serving outpatient mental health, substance abuse residential, substance abuse out patient, and the IDD population both residential and day programs.

July 2016

Sarah from Amethyst House, Inc.

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2016

So happy we switched

We are a small non-profit organization that provides substance abuse treatment, and we are still relatively new to the EHR world. We initially switched from our antiquated paper system to an EMR system in April 2014, however we were ultimately dissatisfied with the experience, as its functionality was primarily designed for a medical doctor's office. After searching (via Capterra) for a new system and looking into price comparisons, EHR Your Way (EHRYW) was our top pick, without question! EHRYW is *entitled* to bragging rights when it comes to customization - our workflow involved a slew of paperwork and various forms that were unique to our organization, and the EHRYW design team was able to meet all of our needs to make it as user-friendly as possible! We have a couple of staff members who acknowledge that they are slow to catch on to anything computer-related, but due to the customization promised by EHRYW, all of our digitized forms are comparable to fillable PDFs, and were very easy to learn. Furthermore , it is worth mentioning that EHRYW was incredibly reasonable in their pricing, in contrast to other EHR/EMR systems that can cost insane amounts of money (and most of which our little non-profit couldn't possibly begin to afford). Now, as someone who often relies on online reviews prior to investing in anything, I am typically suspicious of any review that is nothing but glowing and unquestioning. Therefore, in the interest of being realistic, here is the "bad" of the system: We signed up with EHR Your Way in the midst of their transition from using a Remote Desktop application through Internet Explorer, to a web-based system through Google Chrome. As of this review, the transition of the system is still in place, so Google Chrome has yet to provide all of the features that are currently available through the original Remote Desktop design. So, until the system is transferred to Chrome in full, there are occasional bumps in the road. That said, this is to be expected with *any* EHR system undergoing such a transition, so we don't begrudge EHRYW for that reason. It's worth noting that the end result will be absolutely worth the wait, as the current Chrome user interface is an attractive, clean, and intuitive design. In short, I would say this is an ideal system, particularly for any medical/mental health provider looking to transition into an EHR system for the first time.

Pros

- Highly customizable forms, which makes for smoother transition from paper to digital (forms are essentially comparable to fillable PDFs) - The Chrome design is very clean and user-friendly - Rapid response from EHR Support when any kind of issue arises - Positive/friendly demeanor from support staff, both via email and conference calls - Design team is receptive to feedback from consumers, to make improvements to the system's design

Cons

- Not all features are currently available in the Google Chrome version, but they are still accessible by logging into the Remote Desktop application

September 2020

Priscilla from Addiction Recovery Centers of the Black Hills

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

1.0

Customer support

1.0

Functionality

5.0

September 2020

EHR user

Have had a good experience with EHR yourway,

Pros

I like this software as I can access the website easily from anywhere, home or office.

Cons

When I enter Demographics when adding a client, the correct demographics does not load into the Demographics section of their file. That would be nice if the correct demographics could auto populate. Also, it would be ideal if the problem areas could autopopulate on the discharge summary so you wouldn't have to spend limited time to generate the discharge summary.

January 2016

Kit from Psych Office Solutions

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Customer support

2.0

January 2016

Amazing concept. Major implementation problems

This is NOT an out of the box product. They will customize everything just how you want it, and that is so enticing, but expect to be constantly beta testing services. Things will be buggy and unreliable for months. There were glimmers of how amazing this EHR could be, but one of the bugs in the system resulted in confidential medical documents being placed in the wrong patient portals. Some computer glitches are tolerable, but not that kind of glitch. As sad as I am to abandon the dream that almost was, HIPAA compliance is not optional.

Response from EHR YOUR WAY

Replied February 2016

Customer requested multiple enhancements in a rapid succession with unrealistic deadlines. Features are coded on our beta server and customers are advised there will be bugs. Once new features have been fully tested they are moved to our production server where they work without issue.

October 2020

TAMORA from CORE PROFESSIONAL SERVICES PA

Company Size: 51-200 employees

Industry: Hospital & Health Care

Review Source


Ease-of-use

5.0

Functionality

4.0

October 2020

Definitely look at this

Pros

EHRyourway looked like it is very user friendly. The sales team was easy to work with and answered many questions. They were willing to adjust if needed.

Cons

I had a checklist of the issues we have with our current software. All of the boxes did not get checked with this.