Eyefinity EHR Software
Eyefinity is a hybrid electronic health record (EHR) solution that caters to optometrists, ophthalmologists and other eye care practices. The solution offers e-prescribing capabilities, a patient portal, lab integration and more to its users. Eyefinity can be deployed either in the cloud or on-premise and can be accessed via multiple platforms, including iPads, tablet devices, computers or other mobile devices.
Eyefinity offers billing submissions, secure cloud access to patient records and workflows based on the doctor’s documentation and diagnosis. Doctors using Eyefinity can access patient data and e-prescribe through a variety of devices. Role-based permissions are put in place to ensure the security of confidential patient documents. ICD-10 codes are also built into the program.
Eyefinity integrates with several diagnostic equipment systems, including EyeScape Digital Imaging Systems, Optos and Zeiss FORUM. It offers support via email, phone and through other online resources.
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Overview
Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10
8 Reviews of Eyefinity EHR
Mariam from Hunter Vision
Specialty: Optometry
Employees number: 11-50 employees
October 2018
October 2018
Good Software
Pros
This EHR system has a lot of great features and the customer service and support are great. Definitely better interface than our old EHR system and notes are organized in a way that's easy to review.
Cons
It's initially very difficult to learn and navigate. Once you go through it a couple of times it gets easier.
Ciandra from Hunter Vision
Specialty: Optometry
Employees number: 11-50 employees
October 2018
October 2018
Gets the job done!
Pros
This program is user-friendly and specific to the field so it provides all the necessary tools. The iPad kiosk feature is great.
Cons
There are two separate Eyefinity systems and switching between the two is a bit much. If they were able to integrate both into one system it would be great
luke from Eye Care warren
Specialty: Optometry
Employees number: 2-10 employees
August 2018
August 2018
Great Functions and customer service
Pros
Many Features. Fast response when issues arise. Many ways to contact Tech support including facebook
Cons
Very difficult to navigate. It almost feels that the software is still in development. Somethings work great and others not so much. way two many steps and clicks to get to what should be a simple task.
Jason from Lifetime Optometry
Specialty: Optometry
Employees number: 2-10 employees
June 2018
June 2018
Epic wins vs epic fails
Please incorporate patients previous orders so the doctor can recommend properly
Pros
The fact that if the doctor is busy a trained member of the staff can fill in a lot of the information if the doctor doesn't have time.
Cons
The fact that the doctor can finalize an exam without everything being finished in the program for billing purposes.
Gregory from Desert EyeCare Center
Specialty: Optometry
Employees number: 2-10 employees
November 2016
November 2016
Must have practice management system( Officemate or Eyefinity PMS) separate from EHR
Quite a long learning curve to get 92014/ 92004 code billed right for getting paid properly. Examwriter was more intuitive and "copied" what you wanted forwarded for future visits.
Pros
contact lens products load correctly, but must be priced in practice management system correctly
Cons
Using OfficeMate eyeglass order notes section to type exam notes (VA cc or sc, c/d ratio, iop) efficiently while in exam lane with patient , then I chart exam in Eyefinity EHR at my office desk. This improves my efficiency. Can really get bogged down performing contact lens trials, etc. as it is data driven. Does not copy forward previous findings like c/d ratio, cataracts, and other medical but can import previous spec rx and cl rx. Must read previous visits prior to seeing patient, whereas Examwriter "saw" historical findings and copied forward ( something Medicare doesn't approve of).
Advice to Others
Not as efficient as I thought it would be face to face with patient, but can work around system, by using Spec Rx notes section in exam lane, then charting visit at my desk, rather than in-room with patient. Contact lens section is cumbersome, but when aren't they?
Joe from PVEC
Specialty: Optometry
December 2015
December 2015
Money Pit. Stay away
Likes Best
They are nice. Unfortunately the product is incomplete and the support team is left trying to save a sinking ship.
Likes Least
Product is incomplete and does not offer basic features expected in a practice management program...i.e. It does not calculate receipts so there is no way to track your gross net income over time.
Recommendations
Stay away from this one. Ask even the simplest questions regarding functionality because this program probably won't meet your expectations.
Jaime from Mud Springs Vision
Specialty: Optometry
July 2015
July 2015
EHR is tolerable, PManagment makes you want to kill yourself
Likes Best
The EHR is mostly functionable. most menus are laid out and the memory works although I prefer the templates of examwriter. No personalization available here.
Likes Least
the practice management software is the worse I have ever dealt with by leaps and bounds. One month later and it isn't communicating with it's insurance sister VSP. Was never set up. THus I have no payments from VSP this month. Lens pricing is slow, not all contact products exist, insurance billing a disaster. No way to seperate invoices for different insurances - like pair after cataract.
Recommendations
RUN AWAY. DO NOT DRINK THE KOOLAID. I am quitting the service.
Jon from Jon E fitzpatrick, OD
Specialty: Optometry
February 2015
February 2015
Good Software
Likes Best
Software is well written. The company offers great support and service. Updates are timely and on target with user comments.
Likes Least
Software is bit clunky and not intuitive to learn. There is a steep learning curve that requires concentrated effort on the part of the practitioner.
Recommendations
Be sure to put the time and energy and effort into learning the software. It would be easy to give up too early in the process.
