EZBIS Office Software

4.72 / 5 (90)

About EZBIS Office


EZBIS office is a medical software package for chiropractic practice management. EZBIS office is modular based, customizable and allows a practice to choose exactly what they need from the system. Applications available within the EZBIS Office suite include integrated electronic medical health records, insurance and patient billing, and patient scheduling. 

The office staff saves time with the batch entry portion of EZBIS Billing. The application allows users to enter an unlimited number of transactions on a single screen. The tool tracks any past due balances a patient might have. Insurance payments are auto-posted to the system. Pre-built reports help manage billing, collections, and patient information.

EZBIS Frontdesk provides a user-friendly scheduling application. The intuitive interface gives visibility over all appointments for the day, including the status of missed and kept appointments. The automated process provides more flexibility to office staff over how and when they schedule appointments.

EZBIS Office also supports inventory management and point of sale. The application is ONC-ATCB certified and is recommended to any growing Chiropractic practice.



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Supported Operating System(s):

Windows 7, Windows 8, Windows 10

90 Reviews of EZBIS Office

Average User Ratings

Overall

4.72 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(72)

4 stars

(13)

3 stars

(2)

2 stars

(1)

1 stars

(2)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 90 reviews

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July 2015

Terri from Norburg Chiropractic


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2015

Great Chiropractic Software!

Pros

EZ-Bis software is constantly updating to stay abreast of all the new medical legislature. It is ICD-10 ready and makes the transition as easy as possible for me as a doctor and for our staff. I have been doing the EHR compliance for the past couple of years and have passed and been paid without any difficulty. The customer service is amazing. They offer training to all my new staff and are easy to contact in the event of a problem. The software company is great at breaking down what our clinic needs to know when legislation changes or when they have updated their system.
The program is extremely user friendly, everything is easy to find and input. Most of our claims sent electronically through the program come back within the week and are paid directly to my bank account. If there is a claim error the system catches it immediately or the processing center alerts my staff if the insurance company rejected the claim.

Cons

Nothing. Their customer service is great! We have already transitioned from ICD-9 to ICD-10. They are great with following up with any technical difficulty we have encountered within a timely manner.

April 2018

Debbie from Chiropractic Center

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Best Chiropractic Software on the market.

Time management, Accuracy, Speed and quality

Pros

The Front desk Module is sweet and interactive for our front desk personnel in that it allow them to email the patient directly and send any forms necessary to fill in when necessary and now even more updated they can fill in the forms and they go directly into the program into the patient charts. Also the billing module is ridiculously easy. It is a snap to file insurance electronically and the Collection Module with electronic Remittance Advises its just one click posting and an entire RA gets posted and distributed to the patients account. They have really outdone themselves with Collections and Billing.

Cons

I do not have least favorites except that there are no Case files for a patient which would enable a doctors office to have 3 types of files in one, for instance, Major Medical, Cash and Medicare. Patients could have one number but with separate charts inside allow easier ability to file Open Item Insurance, Claim records insurance and then plain cash or personal injury filing. I believe they are working on that now.

September 2018

Barbara from In Pulse Chiropractic, P,C.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Office manager of chiropractic practic

We have downsized our practice as of late, fewer staff and fewer hours in the office, yet I can still get everything done easily and quickly.

Pros

EZBIS is very easy to use and yet is very focused on the everyday things that we need in the practice. The front desk lets all staff know what is going on, when patients are in the office, whether they are late or missed or cancelled or can indicate if something special is needed for the patient that day. Billing is quick and easy. Monthly and yearly reports are great and you can customize data searches.

Cons

There is very little if anything I do not like about the software. The only think I guess I would like to see is more research in using things like "Dragon Speak" which allows the doctor to dictate his chart notes into the system. My doctor uses this now and it does interface with the notes section of the EHR portion of the program. It works well and the doctor can do a chart note in less than a minute. We do not take full advantage of the entire EHR system, but what we do use... works well for us.

February 2015

Paul from Chiropractic, Inc

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

February 2015

The most dependable for a large practice.

PROS: There are way too many to list! However, for us, the main attractions are ease of use, flexibility, and customer support. We presently have 3 locations, Chiro, PT, and Medical. Because there is always some one new at one of the offices, ease of use and the ability to train someone quickly is paramount. Ezbis makes the training easy. They'll even log on and help train someone. The system is flexible and does things other systems do not address. Can you enter a new patient, hit a button and have all their insurance verified and inserted into their account? You can with Ezbis. Dreading January 1 because you have to reverify ALL your patients again? In Ezbis, you pull up the patient's account, click 2 buttons and boom - its all inserted for you. No calls to the carrier means we literally save hundreds of hours per year! In the medical world special "NDC" numbers are a required to bill certain procedures. Ezbis inserts them automatically. Same issue with modifiers and fees - once set up, Ezbis inserts them automatically. The doctor doesn't have to deal with them! Even CPT code variations are dealt with automatically. Ever get a denial from Medicare or United when billing 97014? Ezbis can be trained so that when you hit the "stim" button it adds G0283 for those carriers. In a large office with lots of staff we can't have multiple buttons for the same service without making errors (one for medicare, another for united, another for other insurance, another for cash, etc.). In our offices we need the computer to be simple and help to create efficient workflows. I could go on and on. When it comes to support they can't be beat. Yes, you may have to wait on hold for a few minutes at peak times - but they'll usually fix the issue right then. Is it 100%? Nobody is, but it beats the heck out of waiting for a response for 3 days (yes, I waited 3 days from a software vendor). CONS: The EHR could be, and should be faster (1 star deduction under ease of use). Appointment reminders are great but get expensive for a large volume. I would also like outcome assessments to populate the check in kiosk based on where the patient is in their treatment program. I have owned three other systems and researched most of the other players. For us Ezbis is the clear winner.

August 2017

Deborah from Johnson Ferry Chiropractic Center

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

Best software on the market for any Chiropractic or Medical Office! None Compare!

This software saves time and money in hiring employees to complete the tasks that the software can handle in reminding patients of appointments and the task of verifying is so much quicker it's ridiculous.

Pros

The software makes the work in the office so simple, verifying insurance in one stroke at front desk, reminding patients of appointments by text or email or message, Entering patients from patient portal (interactive with software) Incredible! There are too many items to describe and the Customer Support is awesome! Been with the company over 30 years.

Cons

No real cons , except that our office is open on Saturdays and in the event we have problems, there is no customer support at that time.

November 2017

Edward from Blackstone Chiropractic Clinic

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

Easy to use software with very little difficulties.

The best thing that happens with this software is it keeps me organized, it is easily modifiable, and it makes me very detailed in what I do. I don't miss things like I used to. The little things that you might miss and with paperwork it gets filed away and never thought about again. With easy biz software, it stands out in front of you to address it. I wish it was easier to modify myself but some of that is my own fault because I'm not as computer savvy as the next guy.

Pros

It's easy to use for the computer challenge like myself. Whenever I need things changed or modified it's a quick call and it's done within minutes. Anytime there are problems they are resolved as quickly as possible.

When I first began using the E HR software I was reluctant. Now I find that the software actually makes me more detailed and I don't miss the little things that I used to miss.

February 2019

Seema from Total Body Health Center

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

February 2019

Great for Chiropractic office

We use it daily to schedule patients. Can have multiple schedules up at the same time for all of our staff. We can access it remotely. Can print may reports. Has separate inventory functions for supplements. It's a one stop shop for our office. Can have multiple users on at the same time.

Pros

Color coordination for multiple staff and services.

Cons

Billing Statements. Not detailed enough for patient portions.

Response from EZBIS of EZBIS Inc.

Replied March 2019

Seema, thanks for posting a review of EZBIS software! Are you using open-item accounting for your patients? The statements are much more detailed if so. Also, there are many preferences for monthly patient statements, so you might want to give us a call so that we can help you to configure the way your statements print.

January 2019

Ron from Chiro Clinic

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2019

I am a Hard Sale, but I chose EZ Bis

I have used three other chiropractic office programs through the years, but EZ Bis is the most flexible, allowing easy access to patient accounts to make changes. My assistant who has used ChiroTouch previously, says that ChiroTouch seems "clunky" in comparison to EZ Bis.

Pros

Excellent and personable customer service, excellent help desk. Broad range of add-on modules to allow custom fitting to my needs.

Cons

The EHR module is cumbersome. However, in its defense, its use of language allows for a variety of daily visit notes. There is very little "cookie cutter" language like you see with other programs.

May 2018

KIM from Morrow Chiropractic Clinic, P.C.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

My experience with Ezbis has always been a positive one!

The benefits of this program is the ease of getting around and being able to understand billing codes, procedures, etc., It is easy to understand and allows you to be proficient in electronic billing and/or medical records.

Pros

I love the support of Ezbis. Anytime I have a problem or question, I feel confident they will walk me through it. And if not, they will find the solution and get back with you as soon as possible.

Cons

Not too many cons; I had previously worked with E-clinical which made the ease of learning Ezbis a breeze compared to that program.

April 2018

Rita from Grumish Chiropractic

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

Great Return on Investment!

User friendly software - EHR is easy to use and reports are generated with moderate ease - undeniable high standards in their customer service and technical support departments -

Pros

Ease of Use, Outstanding customer service and technical support - We have a support package that is reasonable and more important accessible in a timely manner. They listen to their clients' changing needs and upgrades as necessary

Cons

Stock reports (Surveys) are relatively very effective, however, building your own reports can be challenging.

November 2017

Dianne from Total Health and Wellness Center

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

I have been using EZBis for over 20 years and they still surprise me with their innovative updates

electronic billing right now- going to implement the treatment notes next, and get more familiar with the other software options.

Pros

It is easy to understand & use, and customer service reps are always patient and helpful. They are always creating new ways to help the doctor & staff do thier jobs more thoroughly.

Cons

It takes a few tries to be able to implement something new- I am not good with 'computer language' so I have trouble finding the right areas on my computer to transfer files to.

September 2018

Kathryn from Unity Chiropractic and Wellness Center

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Long time customer

I think the longest time I had to wait to get software help was 6 minutes. They follow up any issues to make sure they were resolved. I love this company and this product!

Pros

This is the best EHR software available! It is easy to use and easy to customize. I never have problems with the software freezing up. Their billing system is also very user friendly.

Cons

No cons. I love this product! It is sooooo easy to learn their system and set it all up!

March 2016

Anie from Anderson Chiropractic Center

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

March 2016

The Total Package!!

When we opened our office we purchased Ez Bis Office Software which included everything we needed to start our practice; (appointment scheduling with reminders available; billing; collections; etc...) because several colleagues had recommended this software. When we learned that it was going to be mandatory to use electronic health records and become paperless we started researching pros and cons between the different types of software available. Being a "server based" system was more appealing to us; especially after hearing horror stories of clinics losing years of data with "web based" software. With a server based system I am in control of the back ups. Even more important was the fact that if the internet were to go down it would not cease all patient care. ** This actually happened recently; we were without internet for two days! With a web based server we would have had to utilize wi-fi (a possible security risk) and that is only if the wi-fi could connect. We had no issues what so ever. Crisis averted!! All of the software available for health records say they are customizable, the catch is YOU have to customize all of it. Ez Bis is extremely user friendly. We were able to customize our clinics EHR to mirror our travel cards we had designed. This was HUGE as learning to utilize electronic health records can be quite intimidating. Ez Bis comes to you with built in tutorials and searchable manuals, and if you need assistance you get to speak to a real-live person who cares about the job they are doing! We highly recommend choosing Ez Bis as your clinics software~ it truly is the total package and you won't be disappointed!

June 2017

Dr. Annette M from Harel Chiropractic & Acupuncture

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

EZBIS is a great . Aaron is great, he walks you through everything and stands behind the product.

Pros

Easy to learn and use. You can add on software as you grow. Very reasonably priced. The tech support is great very supportive. If the tech support isn't available Aaron will always help out.
They stay up to date on all the changes in health care. updates are inexpensive. Love EZBIS.

Cons

There are no negative aspects. EZBIS is a great product. User friendly and I wasn't a savvy computer person.

March 2018

Amy from Electronics

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Very Pleased With This Product

Pros

The office I work in has used this software for at least 15 years. We have seen many changes and updates over the years and have been very pleased with the performance and ease of use. From scheduling to billing this software has been great.

Response from EZBIS of EZBIS Inc.

Replied March 2018

Thank you so much Amy. I'm very pleased to hear you are happy with our product. EZBIS has been around since 1980. We know the industry, our customers and their needs.

May 2017

Tonya from Jolin Chiropractic Center, S.C.

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2017

Best company EVER. Top notch support team

My office is so much easier to run

Pros

This company has made my life easier! The software is so user friendly and their software support team is the best you could ever dream of. They are friendly and completely knowledgeable in what they do. Transitions of any kind are so easy with them. I can't run my business without EZBIS and would recommend them to every chiropractic office!!!

February 2018

Karl from Anderson Family Chiropractic

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

We've used EZBIS in our office for years and we absolutely love it!

Keep up the great work EZBIS! You have kept us on top of an ever changing and demanding world of patient records, billing and diagnosis codes! Thank you!

Pros

Easy to use the system for soap notes, billing, EHR and so much more. If there is ever a problem or confusion, customer support is a phone call away and very helpful. Also, there are several "how to videos" available for training.

February 2016

Kyle from Johnson Family Chiropractic


Ease-of-use

4 of 5

Customer support

4.5 of 5

Functionality

5 of 5

February 2016

Long Time User, Always Satisfied

Pros

I have been a customer of EZ-Bis for 6 years now, and I purchased this version from a previous chiropractic office which had been with EZ-Bis since the early 1990s. What's so impressive about EZ-Bis is the continual improvements they make to their software. Never satisfied. Constantly making updates, adding functionality, etc. They were on top of the ICD-10 changes nearly a year in advance, for example.

Cons

The hold times for customer service can sometimes be lengthy (5-10 minutes). I've found it best to call them on off hours: early in the morning or over lunch hour.

August 2015

Dave from Petty Michel & Associates


Ease-of-use

4 of 5

Customer support

3.5 of 5

Functionality

4 of 5

August 2015

Excellent Product for the Price - Perfect for Chiro Billing

Pros

I've worked with the EZBIS software with clients for 30 years now. This is a reliable, dependable, workhorse software that fills all the basic needs. It is one of the best billing programs around, the ease of use if there, and the updates are timely. The ICD10 conversion program is very good and puts in in the top 5 of softwares. The schedule calendar is sweet and allows for a big volume or multiple providers.

Cons

As do most of the software vendors - EZ BIS will promote a product but not disclose that certain features are *available at an extra cost. So make sure you ask when you review the demo.

May 2018

Becky from Dr. Becky Grimm DC SC

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

The support is there whenever we need them!

Pros

It is generally easy. They have modified terms for me and added term for making it fit my verbiage in my practice. The support is the best.

Cons

All of the software has windows. So if there ever is a break thru that we can use our phones and not go from window to window it would be great.