About Future Health

Future Health Software designed SmartCloud and SmartServer to help chiropractic practices manage patient records, create patient notes, schedule appointments, and more.

SmartCloud and SmartServer can each be used as a tablet-based solution so that chiropractors can actively take notes while examining their patients. Chiropractic SOAP notes and exams are completely customizable and can encompass multiple disciplines within the chiropractic specialty. The Practice Management module improves patient tracking, and can effectively track the schedules of multiple doctors within a single practice. Appointment reminders can be texted to the patient, and individual appointments can be scheduled for specific dates, times, rooms, and even locations.

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Supported Operating System(s):

Web browser (OS agnostic), Windows 2000

28 Reviews of Future Health

Average User Ratings

Overall

3.55 / 5 stars

Ease-of-use

3.5

Value for money

2.5

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(6)

6

4 stars

(10)

10

3 stars

(4)

4

2 stars

(5)

5

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 28 results

October 2016

Jason from Godo Chiropractic

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 6 months


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

6 years with SmartCloud EHR after demoing Eclipse, Medisoft, and ACOM several times

I had looked at several EHR's for chiropractic billing, documentation, scheduling, and certification for attesting for Meaningful Use (Medicare), and this included demos from Eclipse, Medisoft, and ACOM. Also, I demoed each of those more than once to come to my conclusion that SmartCloud was easier to begin implementation, they are a large company with several chiropractic clients that was going to be in business for several years to come, and they offered "a la carte" purchasing which was important because I wanted to start with the Scheduler and Documentation, and then later move into the Billing modules. I have successfully attested for Meaningful Use (Stage 2) using the software's help videos, free webinars, and excessive training information. They have training modules for each category that you need to attest to and how to do this using the software. Also, when there are specific areas of chiropractic such as Meaningful Use changes coming soon, they produce several free webinars to ask questions and provide quick, detailed information on what to do for the changes. The customer support and "ideas" area are very responsive with any issues that I have come across. And you can vote on specific ideas that users such as myself would like to see added to the software. As an idea accumulates more points, it has priority to be added in future updates. Overall, you can financially work yourself into the program because you can purchase it in stages, implement it easily using the training videos, and run this from your home, office, and even check on it on vacation (when you should' be checking on it). :)

May 2016

Janine from ChiroPro Performance Center

Industry: Medical Practice

Time Used: Less than 6 months


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

May 2016

Smart cloud product

Pros

I already have recommended it to several colleagues. Only one did not have it already. It is simple it has all the bells and whistles that simplistically design a completed professional report with graphics. Our rep was clearly a master of the program and the workings of it. Additionally he readily changed his schedule and was right there during a crunch time for us to get us up and running and being able to allow us to get a promotional discount. In a moment of frustration ironically a couple of office members reached out to him. Despite his travels he made sure he responded promptly stating he would provide the answers upon his arrival and he delivered.

Cons

The training being remote and having to go through the complete training. It has delayed us getting started. Ideally having someone in for a half or whole day after a bit of independent study and saying here this is everything 1,2,3. Any decent practitioner can go back with staff and review videos. That has been tiring, tedious and frustrating. As well having last year converted from PC to MAC and now having to go back was a waste of money for the computer expense. As well as the usual glitches have been occurring with PC. It almost had this office decline the product.

December 2016

Ray from Bfc

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 6 months


Ease-of-use

4.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

December 2016

Used to be one of the best until merger in 2015

I have been with smart loud since 2014. At the time it was a large outlay to adopt. Costly, but based on the competition prices and the excellent support, I thought it was fair. The software and its options are extensive, but ironically, don't seem to allow a lot of common Chiropractic options. For instance, I have had to run a concurrent software package to allow me to run "recall lists". Things may have changed, but to date, I still know no way to tell the software to run a list of absentee patients or search for patients that have dropped from care. A second instance is the patient scheduling...how they made a simple patient scheduling system so unyielding and complicated is beyond me. I have never used the smart cloud patient schedule, despite the apparent convenience of having an online schedule available to me due to its flaws. That being said, it was not perfect but it was still one of the best at the time, and the support was outstanding. Unfortunately, that all changed in mid-2015. Terrible support is being kind at present. It also seems that the once quick response pages turn at glacial speed and make note taking hands on with patient almost impossible. I have recently decided to drop them after the monthly support was raised this summer. It has been explained to me that because they now have more functions ( haven't seen any) the support needs to increase. I suspect a different reason: namely the initial purchase price has dropped. It seems obvious that they dropped the purchase price and raised the monthly to make up for the loss. I can't condemn the approach, but when I informed them that I PAID fully the original cost and should not be subject to the increase, they were unsympathetic. This leaves me with the last peeve I have. I am unable to "sell" the software I paid for since the "purchase " price from the company seems to ever decrease. Overall, what I was left with was an above average software for note taking, an average system for admin and billing and a very sub-par system for scheduling and reports. I obviously would Not recommend.

Pros

Can be loaded with many documentation shortcuts Great graphic capabilities Average billing features Had (until 2015) Fantastic support

Cons

Poor customer support Difficult and unnecessarily complicated patient scheduling system Almost no ability to run patient reports ( except birthdays ) for recalls Cost of software purchase is no longer an "investment" since they are playing games with initial costs

May 2018

Allisha from Grand Chiropractic

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 12 months

Review Source


Ease-of-use

4.0

Functionality

4.0

May 2018

Comparable software

Pros

Software is easy to use and allows you to be able to write in your notes where ever you need to if it doesn’t give you a prompt. You’re able to customize your notes for quick and easy note taking. The print out of the note you get is also nice and neat and easy to read. This was the software I learned to take notes on and if I hadn’t gone into a practice with a different program in place I probably would have continued with this software.

Cons

Now having used other softwares, there is definitely room for more options within this software so you don’t have to freeform type as much.

October 2016

brandi from Fusion Chiropractor Health & Wellness Center

Company Size: 1 employee

Industry: Medical Practice

Time Used: Less than 6 months


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2016

Future Health

As a new business owner, I believed Future health would be the best option for my practice. I enjoy the features and functionality that are provided, as well as, the training programs available. When I became a Future Health community member, I received a great deal. I was looking for an affordable yet reliable system. Although the monthly payments are more expensive than a few other options, I consider the price point offered as ideal. One downside to the software is the inability to access the calendar or patient information from any device other than the one the system is placed on. I am a Mac owner, so I had to purchase two Windows based computers to load the system. It would be nice to at least view the calendar and patient information from various platforms. Another downside is the way the patient health history is entered. For example, when choosing to enter a ROS, you must enter each system and problem individually. Overall, I think that Future Health is a great product, however, with some minor changes, I believe it can be an excellent product. I would recommend the software to those that are looking for an affordable Windows based software.