Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8About Quest National Services
Quest is a cloud-based claim filing and medical billing solution designed for physicians in specialties including cardiology, nephrology, neurology, and more. It helps users outsource billing and claim filing, process claims and eliminates overhead expenses.
Quest offers multiple fee schedules for service providers. It also offers scheduling and recurring appointment settings and interfaces with HL7 compliant EMR system. It comes with pre-loaded current and updated ICD-10 and CPT codes, NPI database. The solution helps users reduce clerical errors, data entry issues and approve claims so that practices and physicians can be paid on time. It is HIPAA compliant and allows users to check patient eligibility in real time.
Quest provides reporting feature ...
6 Reviews of Quest National Services
Average User Ratings
Overall
4.67 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
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February 2017
Rebecca from catholic health
Verified Reviewer
Company Size: 11-50 employees
Industry: Medical Practice
Time Used: Less than 6 months
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2017
Quest is Best!
By far the best billing system I have used. The customer service was the best out of any other software I've used. As a practice manager of my own practice, I loved the level of support I always got. Quest helped with any issues I had. I also liked the efficiency and ease of charge entry, reporting and ability to resubmit denials. Very satisfied and I highly recommend.
October 2016
Soviya from Self-Employed
Verified Reviewer
Company Size: 1 employee
Industry: Financial Services
Time Used: Less than 2 years
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
October 2016
Great Software !
My experience using this software was/is wonderful & I highly would recommend it to others.
Pros
Its very easy to use!
October 2016
Justin from UCOSC
Verified Reviewer
Company Size: 11-50 employees
Industry: Hospital & Health Care
Time Used: Less than 6 months
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
October 2016
Excellent software for small business
Great for small medical group practice, makes easy to use for physicians as well. Do not need expansive knowledge
Pros
Ease of use for all
Cons
Cost
July 2014
Arthur from CAImaging
Verified Reviewer
Industry: Medical Practice
Time Used: Free Trial
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
July 2014
Great Service with excellent turnaround times
Pros
I like the timeliness for reporting, charge entry, and working denials that are received. I've found Quest's communication to be unmatched by any of my prior billing companies. I've very satisfied!
Cons
They are not the cheapest solution in the marketplace; however, I feel like for the premium I've paid, I receive the attention and service I need.
November 2016
Xenonti from B&J Helping Hands
Verified Reviewer
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: Less than 6 months
Ease-of-use
4.0
Value for money
4.0
Customer support
3.0
Functionality
3.0
November 2016
Office manager
Soft ware was fairly easy to install.but will still recommend other to use I wouldn't change software at all
Pros
Easy input
Cons
Sometimes you have to leave program but could be from internet connection
October 2016
Larry from Westside Family Medical Clinic
Verified Reviewer
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: Less than 6 months
Ease-of-use
5.0
Functionality
5.0
October 2016
Great Service
This company provides great service and the customer support is always helpful.
Pros
Ease of Use