Quest National Services Software
Quest is a cloud-based claim filing and medical billing solution designed for physicians in specialties including cardiology, nephrology, neurology, and more. It helps users outsource billing and claim filing, process claims and eliminates overhead expenses.
Quest offers multiple fee schedules for service providers. It also offers scheduling and recurring appointment settings and interfaces with HL7 compliant EMR system. It comes with pre-loaded current and updated ICD-10 and CPT codes, NPI database. The solution helps users reduce clerical errors, data entry issues and approve claims so that practices and physicians can be paid on time. It is HIPAA compliant and allows users to check patient eligibility in real time.
Quest provides reporting feature that generates regular or ad-hoc reports. The reports contain accounts payable, accounts receivable statements and income tax sheets and can be customized as per the user requirements. It provides patient balance statements, delinquency letters and refunds.
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8
6 Reviews of Quest National Services
Rebecca from catholic health
Specialty: Pain management
Employees number: 11-50 employees
February 2017
February 2017
Quest is Best!
By far the best billing system I have used. The customer service was the best out of any other software I've used. As a practice manager of my own practice, I loved the level of support I always got. Quest helped with any issues I had. I also liked the efficiency and ease of charge entry, reporting and ability to resubmit denials. Very satisfied and I highly recommend.
Xenonti from B&J Helping Hands
Specialty: Other specialty
Employees number: 2-10 employees
November 2016
November 2016
Office manager
Soft ware was fairly easy to install.but will still recommend other to use I wouldn't change software at all
Pros
Easy input
Cons
Sometimes you have to leave program but could be from internet connection
Advice to Others
I would recommend this software
Soviya from Self-Employed
Specialty: Billing services
Employees number: 1 employee
October 2016
October 2016
Great Software !
My experience using this software was/is wonderful & I highly would recommend it to others.
Pros
Its very easy to use!
Larry from Westside Family Medical Clinic
Specialty: Family medicine
Employees number: 2-10 employees
October 2016
October 2016
Great Service
This company provides great service and the customer support is always helpful.
Pros
Ease of Use
Justin from UCOSC
Specialty: Surgery
Employees number: 11-50 employees
October 2016
October 2016
Excellent software for small business
Great for small medical group practice, makes easy to use for physicians as well. Do not need expansive knowledge
Pros
Ease of use for all
Cons
Cost
Advice to Others
Slightly more expensive than other software in this arena
Arthur from CAImaging
Specialty: Radiology / imaging
July 2014
July 2014
Great Service with excellent turnaround times
Likes Best
I like the timeliness for reporting, charge entry, and working denials that are received. I've found Quest's communication to be unmatched by any of my prior billing companies. I've very satisfied!
Likes Least
They are not the cheapest solution in the marketplace; however, I feel like for the premium I've paid, I receive the attention and service I need.
Recommendations
They didn't sell me software; they offered me options that met my needs. They guided me through the process and completed all billing-related tasks on the software I chose.
