About Join It

Join It is a cloud-based membership management solution built for small and midsize businesses. It allows users to build a centralized membership database, search contacts, create web pages and more.

With Join it, businesses can create customizable landing pages for their events and invite prospective and current members to register for upcoming events. Organizations can create custom membership plans offering different benefits at different prices. Membership renewal periods can be defined using recurring billing tools.

Join It offers dedicated portals that enable members to create profiles and enter personal details, including profile photos. The solution integrates with Stripe to process online payments. It also integr...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

54 Reviews of Join It

Average User Ratings

Overall

4.84 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(44)

44

4 stars

(6)

6

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 54 results

June 2020

User Profile Picture

Taylor from Alberta Hands & Voices

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Highly Recommended

Amazing. We had a few issues with syncing 3rd party items (entirely our fauly for making errors prior to joining this platform). Join IT went out of their way to not only help identify the problem but also recommend a solution. 10/10

Pros

We love using Join It. Their customer service is amazing and goes beyond what was expected and what ive recieved from any other company. My organization loved our free trial so much (30 days. ) we have decided to subscribe on an annual basis.

Cons

Obviously as a nonprofit justifying spending money is really hard. While we always would want things to be cheaper for us, the cost also was the lowest we had found for the best platform/features.

Reasons for Switching to Join It

This platform is amazing. we no longer need to manually follow up with members for payments and update our mailing lists. It was simply too much work for something a database system can do much more efficiently and accurately.

Response from Join It

Replied July 2020

Thanks for the very kind words, Taylor! It's a pleasure to support you!

February 2020

John from The Roots.FM

Company Size: 2-10 employees

Industry: Media Production

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

The more you use, the better the fit

Like most small organizations we don't have enough staff or a dedicated IT person on site. But even without dedicated membership staff, Join It simply made membership signup and payment problems go away. Solve my problems quickly and you get my business. Our members now do 100% of their own member setup on the Join It Portal. Talk about saving us time.

Pros

We use every feature Join It provides. To me this is the true measure of the worth of any software app. It took less than a day setup, write copy and prepare offers so we could start signing up members with Join It. Our members mentioned how easy it was to sign up and begin their membership. We signed up 35 members in the first day Join It was on-line. Not one problem. It took us 2+ weeks to get the app Join It replaced up and running. And then we needed to bring in a consultant to finish our setup.

Cons

I guess we wanted to eat our cake and lose weight too. We had to adapt a few of our membership options to the way Join It wanted to handle them. Once we did, everything was fine. In fact I forgot what the origional way we wanted to do things it was. I would have prefered to bring more of Join It's member facing screens into our WordPress WEB site. We use their Portal and no members seem to care.

Reasons for Choosing Join It

After doing a few demos it became clear to us that Join It just made more sense right "out of the box." I signed up for the Join It free 30 day test drive. In a day or 2 we were all setup and on-line. No need to look further.

Reasons for Switching to Join It

We had difficulty with an older version of Apricot. It required the help of an outside consultant to get it setup. It also provided a number of features we had no need for. That is wasted money. In the end our staff was confused and entered over 100 memberships incorrectly. That was a mess to correct.

Response from Join It

Replied February 2020

Thanks so much for the very kind words, John! Our favorite compliment to hear is that we keep it "Easy to Use!". We're looking forward to working with you!

February 2021

Sharon from Friends of the Georgetown Animal Shelter

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Using Join It to Manage Memberships in Nonprofit Organization

Overall, we are very pleased with our Join It experience.

Pros

The membership renewal feature (automatic emails) is very effective and saves time. The merge memberships feature is very useful!

Cons

Inputting offline payments (e.g., from checks or cash) took a bit of time (and trial and error) to understand. But after we entered several and corrected some of our mistakes, we understood how all of the fields worked, and it made sense.

Reasons for Choosing Join It

Join It was recommended by our website developer for managing memberships to our nonprofit organization. The website developer set up a lot of the links for us, but it was easy for our board of directors to learn how to use the software. Join It provides prompt and excellent feedback when we submit questions using the chat feature.

Response from Join It

Replied February 2021

Thank you for the kind words, Sharon! It's been an absolute pleasure working with you and the Friends of the Georgetown Animal Shelter! We love supporting incredible causes, so it's absolutely our pleasure. :)

December 2020

Gail from Dog Club

Company Size: 51-200 employees

Industry: Education Management

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

5.0

Functionality

3.0

December 2020

Free Trial

Club membership of a voluntary organisation is always a problem. I'm looking for some way to consolidate all the bits and pieces various members are storing. With this programme I think I will be able to do it. The Support service is excellent and [SENSITIVE CONTENT HIDDEN] has been very patient with my queries!! I will write a further review when I've had a bit more time with it!

Pros

It seems to have the features I am going to need, but as I am still trialling it I can't really give a full evaluation.

Cons

Haven't yet had a chance to try all the features.

December 2020

Greg from Taylor Freelance

Company Size: 2-10 employees

Industry: Sports

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2020

Good product on it's way to a great product

Love this company! They have been very helpful with problems and giving me ideas for implementation in our organization.

Pros

This software is very easy to use. It's not as feature packed as some software, but, it's very useful and features are being added as time goes on.

Cons

Lack of reports. This is a problem with a lot of online software

Reasons for Switching to Join It

Wild apricot was getting very expensive. Yes, it had a ton of features, but, the price escalation was not acceptable.