About ManageEngine OpManager


ManageEngine OpManager is a network management solution that includes network and server monitoring, bandwidth analysis, configuration management and fault management. The solution is suitable for businesses of all sizes.

OpManager allows users to monitor availability, traffic, packet loss, performance metrics and response time of various devices including servers, routers, switches and virtual machines. If any equipment goes down, OpManager sends automatic notifications to relevant users via text message or email.

OpManager analyzes network traffic patterns and bandwidth consumed by different devices and applications via sFlow, IPFIX, jFlow and NetFlow in order to configure traffic to balance the system. It helps users see bandwidth consumption and performance metrics on a single screen.

OpManager supports Windows and Linux operating systems. OpManager can also be accessed via dedicated mobile apps available for Android and iOS devices. pricing is one-time fee. Support is via online forum and phone.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Linux, Windows 2000, Windows 8, Windows 10

21 Reviews of ManageEngine OpManager

Average User Ratings

Overall

4.62 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(13)

4 stars

(8)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

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Showing 1-20 of 21 reviews

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February 2019

Anthony from Apple Federal Credit Union

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

February 2019

OpManager - Just works

We needed a product that we could tie in network optimization with an ability to monitor multiple systems. OpManager fits the bill in many ways. We can use OpManager to keep track of our networked UPS devices, so that when there is any latency, load, failures, etc. that we can proactively act on them. We can use OpManager to create layer2 maps of our different locations for audit purposes. We use it to display a NOC Dashboard for our data Center. The ability to implement the product easily and give it purpose was immediate. We have found that the product has paid for itself with maintained uptime monitoring as well as response time decrease. We had a single application that was necessary to run on a server to process an automated filing process to occur. This application failed at 8:00 Monday. At 8:01 we identified the issue before anyone knew what happened and it did not disrupt the business. This timeliness is key when our members depend on our response time.

Pros

3d Visualization of our server room with live visuals of server status
ability to workflow jobs and servers.
ability to map the workflow to better problem solve when issues arise.
NOC board for our data center
Layer 2 mapping of our remote locations

Cons

While the appearance of the product is clean, it has a clunky feel.
Moving between the application has slowness
Not entirely user friendly

April 2019

Reski from Fornet Solusindo

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

April 2019

If you want to understand your IT infrastructure more clearly, use this application

This application makes monitoring many infrastructure simple to the user-friendly dashboard, If you want to understand your IT infrastructure more clearly, then take a look at the ManageEngine OpManager

Pros

- As you’ve seen, this application has the ability to greatly simplify the way most businesses manage IT. And, the tools deliver value to operations experts, service managers, IT planners and the executive. The business-centric dashboard will deliver value to managers who want assurance that critical business functions are online.

- The focus on business-context also means that staff can more easily understand the impact of outages, enabling them to prioritize their work on mission-critical systems, and simplify the IT workflow.

Cons

I have used Manage Engine IT360, software development cannot be predicted, so when calculating the annual budget, the price of software updates is much more expensive because the price of the license changes the functionality needed

October 2018

Nicholas from Fort Dearborn Company

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2018

Great UI with most of the features you'd want for monitoring!

Overall it is a very good product for the price. Most other good monitoring software is a subsciption based model, so for our organization, the upfront cost plus the yoy support costs were much more doable. The interface is easy enough to use for my admins and it mostly covers all the bases our last product did.

Pros

The thing I like the most is the interface, as well as the segmentation of various objects. The interface is easy enough to use, but you can also get great depth out of the initial dashboards and graphs you're presented with. The reporting is also great, as long as you understand what you're looking at. The network management features and credential storage is also very good.

Cons

The product is deceptively simple. It looks very easy to use, but it is still a full and robust monitoring tool under the covers. So you'll need to take time to watch training videos and look at the documentation. You may even need to call support to find certain functionality if you're used to another product.

September 2018

Kevin from ATC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

September 2018

Wonderful Tool

Pros

A centralized manner to monitor servers, switches, routers, UPS devices, processes and databases. Easy to configure, monitor and set alarms.

Cons

I'm a big fan of the Opmanager and many other ManageEngine applications. The only con I have is the customer service was a 9 instead of a 10.

December 2017

Damian from eGov Jamaica Limited

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

December 2017

I am a big fan of their suite on Network Management tools.

Pros

Great software for Network Management.
Easy to configure and deploy.
Great customer service.
Quick feedback on any issues.

Cons

Not all MIB's are available for creating specialized alerts.
Unable to delete SNMP custom trap processor, so in order to test a separate environment is required.

December 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

December 2018

ManaEngine OpManager - Watching all your devices - 24/7

OpManager monitors our servers for up/down time, also logistical for resource management, like storage space, high utilization o0n RAM/CPU etc

Pros

Ease of installation and setup, configuring the monitors and SMS alerts

Cons

The current interface. The previous interface was more intuitive and easy to use

May 2018

David from network integration 800 s.r.l.

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

May 2018

It simplified my work.

Pros

In my work, bandwidth is scarce and the amount of computers puts the entire infrastructure in an insane state. I found it easier to find problems in the cabling by looking at the MS that was between one group of computers and another, from the server. Being able to leave the scheduled tests and then be able to send the results to the mail has also helped me a lot to save time. I also managed to find applications that from time to time consumed a large amount of bandwidth, complementing a third-party program to mitigate that leak of resources.

The installation and programming of the program was much faster than what they predict on their website.

Cons

In the short time I have using this program I have not yet found any disadvantage, until the use of program resources (processor and RAM) my server is only an "I3" and everything runs smoothly I really love this program.

August 2018

Ashleigh from Xerox

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2018

It is no doubt outstanding Network management software.

Pros

This is a wonderful software that is frequently used by wide range of people for Network management. It's customer service is outstanding. If one faces any issues, it gives quick response and feedback to overcome that issues. It is very easy to install. It is user friendly and support mobile devices. It solves our problems quickly. We can check all the components once from a single place.

Cons

There are no downsides of this software. One can create specialized alerts but this software lacks some of the MBI's.

January 2018

Roberth from Emida

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2018

Great tool too help business to get al component monitored in one place

Pros

Easy installation
Web interface is friendly and support mobile devices
Agentless integration with servers and network devices

Cons

SNMP fails in some case may need more integration with MIB library when you require more information despite basic SNMP provide.

February 2018

Gerson from TECRA TECHNOLOGIES

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Technical excellence that makes it stand out from the competition

More product for the price. Better than the competition.

Pros

Thanks to OpManager we obtained a better visibility of the businesses, our network devices and servers. This has helped us to prevent and act quickly solving problems and downtime. The solution fulfilled all our expectations.

Cons

nothing negative. Price is always a problem when there is something you want so badly. However I can't deny that this software is excellent.

December 2018

Marc from Ter Beke

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

A lot of functionality for network monitoring, alerting, troubleshooting.

Pros

The toolset of ManageEngine is very complete and for a very competitive pricing you get all you need.

Cons

The latest rewrite of the GUI was giving some issues to find my way to the right functions but support was very helpful so don't forget to call them.

May 2017

Jorge from Ever says LLC

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2017

Intuitive software - very easy to use

Pros

Easy to use
Easy to configure to our needs
A lot of pre configured templates that's are ready to use.

Cons

Not friendly when you want to customize a template for specific use cases
Sometimes it has minor errors that your work flow harder

April 2018

David from TekConcierge

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Manage Engine OpManager has Changed the way we manage our network.

We stay on top of the state of our infrastructure with this product. Similar products don't have near the capabilities and nowhere near the price.

Pros

The absolute best part about ManageEngine is the automation and notifications. They go hand-in-hand and keep our staff aware of the state of the network.

Cons

The only real downside of implementing Manage Engine is the setup. That is the thing that makes this product unique and tailored to your network and infrastructure needs. So setting up a custom solution isn't really a BAD thing. It is quite the opposite.

April 2018

Sachin from Wayfair

Company Size: 10,000+ employees

Review Source