About 123Signup Association Manager

123Signup’s Association Manager platform is built to serve the needs of small associations, trade organizations, clubs and other member-based organizations. The solution provides membership and event management tools to automate enrollment, renewals and dues collection, online event registration and payment processing. It allows users to track donations, educational credits, surveys and more. The software includes directory management and communications tools to facilitate member engagement.

123Signup provides tools to track fund activities and sponsorships. The application enables association managers to categorize sponsors by type of event, track interactions with potential sponsors and search lists to identify new sponsorship opportunities....


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

132 Reviews of 123Signup Association Manager

Average User Ratings

Overall

4.17 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(60)

60

4 stars

(46)

46

3 stars

(18)

18

2 stars

(5)

5

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 132 results

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

123Signup is as easy as 1...2...3!

I've used 123Signup since 2007 and overall, I've been more than pleased with the platform. In fact, over the last several years they have made numerous improvements that have made the user experience even better. I also find that their customer care team is quite responsive.

Pros

Functionality of the platform is excellent, and it incorporates standard features such as calendar and social shares. With respect to memberships, it allows the user to be as simple or as thorough as necessary. Events are the same, with simple and advanced events.

Cons

Sometimes when creating mailers, a system bug occurs and it doesn't save the content. It doesn't happen often, but unfortunately it does happen from time to time. The 123Signup team is aware of the bug.

Response from 123Signup

Replied April 2019

Hi there, Thank you for the kind review. We're working hard to bring you more functions and features this coming year, too! We're excited to have you on board with us. -123Signup

October 2019

Nathan from New Mexico Counseling Association

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Excellent Product and Service

I have really enjoyed using 123signup for our association. It has helped us automate a lot of our processes and has helped us save an extraordinary amount of time and effort so we can focus more on our member services. My experience with 123signup's customer service has been excellent! Any time I have a question or need to make a shift to our organization's structure in the system they have been quick to respond...a huge selling point!

Pros

Our association needed software that could accommodate our complex membership structure and 123signup delivered on this need. The system makes it easy to pull membership reports, attendance reports, financial reports, and it also helps us with distributing certificates for members who attend our events. The event set-up is easy and straight forward and meets all our needs. Overall, 123signup is an excellent product.

Cons

At times it can be difficult to determine which report to pull when seeking specific information. That said, once you figure it out it is smooth sailing there on out. I would also like to see a better email system with the ability to send attachments as I don't believe the email system allows that at this time.

September 2019

Nancy from Program Development

Company Size: 2-10 employees

Industry: Program Development

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

From large conferences to a 50th reunion, 123Signup makes it look easy.

We found 123Signup to be just a great time-saver for our committee. It is so worth the administration fee (which is very, very reasonable.) With about 200 people coming to our reunion from all over the country, it's been a tremendous organizational and communications tool. I don't know what we would have done without it. Thank you for an excellent product and wonderful customer support.

Pros

Our all-volunteer committee is planning a 50th high school reunion. We are using 123Signup to allow attendees to register online, keep track of dinner orders, let attendees submit a biography for our memory book, create a registration list in alphabetical order by last name AND if I want, in order by date registered, and take care of collecting credit card fees. We've also sent out several emails to update attendees on plans. I used 123Signup to help with conference administration and registration while I was working (now retired) and loved it, so I recommended that we use it to help with our reunion. It has been easy to use and has helped us to stay organized. Customer support is excellent! Whenever I have a question, I just email customer support and they answer with step-by-step instructions as to how to accomplish the task in question, and they answer usually within an hour. We also love the various reports, from registration to finance, that we can create quickly and easily on the site and then download. It saves hours of work in administration of the event.

Cons

This is a minor complaint. We put our dinner choice question in the questionnaire and didn't ask the user to repeat his/her guest's name. So when we print out the dinner choices, we don't have the guest/spouse's name (the attendee is listed as 'guest of only.) We solved this by just doublechecking with the "date of registration" list, which shows the names of spouses and guests. We needed this info because we made placecards with each spouse or guest name and their dinner choice.

October 2019

John from Asian Business League of San Francisco

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2019

Pros and Cons on Use of 123Signup Over Many Years of Use

Overall, I have been pleased in my use of 123Signup, although the clunky appearance does not appeal to many of my colleagues, who invariably prefer to use Eventbrite for event mailings. We used 123Signup for our newsletters many years ago, but my colleagues switched to Constant Contact and we have since stayed with that vendor for a very long time. Our organization does continue to use 123Signup to manage our membership database, which isn't that demanding a task, so overall, our use of 123Signup has been quite limited in recent years.

Pros

1. Very easy to understand and use. 2. Even with changes, fundamental approach has not changed over the many years that I have used the software, which minimizes the time expended on use. 3. The software has sufficient flexibility to permit me as an administrator to override certain functions like membership payments and event selections. 4. Maintenance of past events in the archives permits repeated use of the same event templates, which is very convenient. 5. There is excellent variety of features to incorporate almost any variation of event registrations desired.

Cons

1. Although very functional, the "look and feel" of the template convey a clunky appearance, as contrasted with the brighter and more modern look of Eventbrite. 2. When sending out emails to members, there is no way to find out prior to mailing which and how many members are included in the mailing based on the filters used, and even after these emails are sent out, the report identifies only the number of members who were targeted, with no further information on which ones were sent the emails.

September 2019

Laura from NJ NACHI

Company Size: 201-500 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2019

Reliable, functional time-saving software for volunteers

Customer service is knowledgeable and quick to respond when questions arise or special requests are made. The fees for the services and special requests are reasonable, and turnaround is excellent.

Pros

The 1-2-3 SignUp software combines previous membership/mailing list/contact software with event planning (registration, online payments, sign-in, and education/attendance tracking) to minimize the workload on volunteer board members while providing numerous added membership benefits (member education history, 24/7/365 access to certificates of completion, online CC payment option, etc.).

Cons

Some of the email formats (particularly those automatically generated by the software) are as flexible as our organization would like, and not yet available in HTML.